Viewers' experience of television reception

05 April 2016

This document contains research into the frequency of disruption experienced by viewers across all platforms, as well as the type of disruption experienced by DTT viewers (using rooftop aerials).

It also aims to understand if DTT viewers (accessing via rooftop aerials) are aware of who to contact when they experience television reception problems and to evaluate how satisfied viewers who experience reception problems are with the help they get.

Full Reports

Viewers' experience of television reception - slide pack (PDF, 254.4 KB)

Viewers' experience of television reception - data tables (CSV, 203.5 KB)

Sectors

See also...

  • Open data

    20 June 2022

    Ofcom’s open data is a mix of data from or about the companies we regulate in the communications sector, and the citizens and consumers who use them.

  • TV broadcasting: data and research

    To provide us with the evidence we need to carry out our duties, we carry out and publish market and consumer research, and collect data.

  • Supporting UK broadcasting

    22 July 2020

    Helping broadcasters to thrive, and ensuring audiences are well served by high-quality programmes.

  • Ofcom confirms its plan of work for 2019/20

    25 March 2019

    Ofcom has today published its 2019/20 Annual Plan, setting out our programme of work for the next financial year. Ofcom’s mission is to make communications work for everyone.

See all results