A.1 In the past 12 months have you used any of the following for these types of services? Any listed category (Net) - Price comparison websites or apps such as uSwitch, Compare the Market, Go Compare or Broadband.co.uk
0 = No
1 = Yes

A.4 Which of the following statements best describes your use of price comparison websites or apps? Any Comms (Net)
1 = I always use price comparison websites or apps when looking for a new deal of this type
2 = I sometimes use price comparison websites or apps when looking for a new deal of this type, but not<br/>always
3 = I rarely use price comparison websites or apps when looking for a new deal of this type
4 = Don't know

A.6 How important is it that...? They save you time by comparing available deals and showing the best deal/s for you
1 = Very important
2 = Fairly important
3 = Not very important
4 = Not at all important
5 = No opinion / Don't know

A.7 How easy or difficult was it to find the right product/service for you? Broadband or landline (with or without Pay TV)
1 = Very easy
2 = Fairly easy
3 = Fairly difficult
4 = Very difficult
5 = Don't know

A.8 To what extent do you think that price comparison websites or apps...? Save you time when comparing deals
1 = Strongly agree
2 = Agree
3 = Disagree
4 = Strongly disagree
5 = Don't know

B.3.1 Have you or your household ever changed the company that provides each of the communications services you have? Broadband internet
1 = Yes - in the past 12 months
2 = Yes - 13 months - 2 years ago
3 = Yes - Over 2 years ago
4 = Never changed provider
5 = Don't know

B.3.2 Which one of these best describes your current thinking about your services? Broadband internet
1 = Currently looking for a new deal
2 = Planning to look for a new deal
3 = Not currently looking or planning to look for a new deal
4 = Don't know

B.3.3 How long have you been with your current provider? Any Broadband (Net)
1 = Up to 12 months
2 = 13 months to 2 years
3 = Over 2 years
4 = Don't know/can't remember

B.5.2 How satisfied are you with your current provider? Any Broadband (Net)
1 = Very satisfied
2 = Fairly satisfied
3 = Neither satisfied nor dissatisfied
4 = Fairly dissatisfied
5 = Very dissatisfied
6 = Don't know

B.6 How confident do you feel doing each of the following with regards to your communications services? Comparing costs of these types of services across different providers
1 = Very confident
2 = Fairly confident
3 = Not very confident
4 = Not at all confident
5 = Not applicable
6 = Don't know

C.1 How likely, if at all would you be to share the following types of data ...? How much you currently pay every month
1 = Definitely would
2 = Probably would
3 = Probably wouldn't
4 = Definitely wouldn't
5 = Not applicable
6 = Don't know

Gender
1 = Male
2 = Female
3 = Prefer not to say

Age
1 = 14-17
2 = 18-24
3 = 25-34
4 = 35-44
5 = 45-54
6 = 55-64
7 = 65+
8 = Refused

Social Grade
1 = A
2 = B
3 = C1
4 = C2
5 = D
6 = E
7 = Refused

GO Region
1 = Scotland
2 = North East
3 = North West
4 = Yorkshire & Humberside
5 = West Midlands
6 = East Midlands
7 = Wales
8 = Eastern
9 = London
10 = South East
11 = South West
12 = Northern Ireland
13 = Refused

Tenure
1 = Owned outright - without mortgage
2 = Owned with a mortgage or loan
3 = Rented from the council
4 = Rented from a housing association
5 = Rented from someone else
6 = Rent free
7 = Refused

What is the highest educational level that you have achieved to date?
1 = No formal education
2 = Primary
3 = Secondary school, high school, 6th form/ college, GCSE's, A-Levels, BTEC, NVQ levels 1 to 3, etc.
4 = University degree or equivalent professional qualification, NVQ level 4, etc.
5 = Higher university degree, doctorate, MBA, NVQ level 5, etc.
6 = Still in full time education
7 = Don't know
8 = Refused

To which of the following religious groups do you consider yourself to be a member of?
1 = Christian
2 = Muslim
3 = Hindu
4 = Jewish
5 = Sikh
6 = Buddhist
7 = Other
8 = None
9 = Refused

Which of the following best describes where you live?
1 = Urban - Population over 10,000
2 = Town and Fringe
3 = Village
4 = Hamlet & Isolated Dwelling
5 = Refused

Which of the following best describes your current working status?
1 = Working full time - working 30 hours per week or more
2 = Working part time - working between 8 and 29 hours per week
3 = Not working but seeking work or temporarily unemployed or sick
4 = Not working and not seeking work/ student
5 = Retired on a state pension only
6 = Retired with a private pension
7 = House person, housewife, househusband, etc.
8 = Refused

Marital Status
1 = Single
2 = Married
3 = Civil Partnership
4 = Co Habiting
5 = Widowed
6 = Separated
7 = Divorced
8 = Refused

Which of the following cities do you live in, or nearest to?
1 = Glasgow
2 = Edinburgh
3 = Newcastle
4 = Leeds
5 = Hull
6 = Sheffield
7 = Manchester
8 = Liverpool
9 = Nottingham
10 = Birmingham
11 = Norwich
12 = Milton Keynes
13 = Brighton
14 = Oxford
15 = London
16 = Southampton
17 = Bristol
18 = Plymouth
19 = Cardiff
20 = Belfast
21 = Chelmsford
22 = Preston
23 = Dundee
24 = Stoke-on-Trent
25 = Swansea
26 = None of these

What is the combined annual income of your household, prior to tax being deducted?
1 = Up to 7,000
2 = 7,001 to 14,000
3 = 14,001 to 21,000
4 = 21,001 to 28,000
5 = 28,001 to 34,000
6 = 34,001 to 41,000
7 = 41,001 to 48,000
8 = 48,001 to 55,000
9 = 55,001 to 62,000
10 = 62,001 to 69,000
11 = 69,001 to 76,000
12 = 76,001 to 83,000
13 = 83,001 or more
14 = Prefer not to answer
15 = Don't know

Including yourself how many people in total live in your household?
1 = 1
2 = 2
3 = 3
4 = 4
5 = 5+

How many people under the age of 18 live in your household?
0 = None
1 = 1
2 = 2
3 = 3
4 = 4
5 = 5
6 = 6+

How many people aged 18 and over live in your household?
1 = 1
2 = 2
3 = 3
4 = 4
5 = 5
6 = 6+

Gender
1 = Male
2 = Female

Age
1 = 18-24
2 = 25-34
3 = 35-44
4 = 45-54
5 = 55-64
6 = 65-74
7 = 75+

Social Grade
1 = AB
2 = C1
3 = C2
4 = DE

Working status
1 = Working
2 = Not working

Ethnicity
1 = White
2 = Non-white

Disability
1 = Disabled
2 = Not disabled

Disability
1 = Any
2 = None

Country
1 = England
2 = Scotland
3 = Wales
4 = N. Ire- land

Urbanity
1 = Urban
2 = Rural

B.3.3 Length with broadband provider
1 = Up to 2 years
2 = Over 2 years