Ofcom regulates editorial content (programming) on UK video-on-demand services. Previously our co-regulator, the Authority for Television on Demand (ATVoD), led on this.
Ofcom isn't a censor and we don't have the powers to approve programmes before they're broadcast on TV or radio, or shown on an on-demand programme service.
If you have a complaint about a programme that hasn't yet been broadcast or shown on a video-on-demand service, you should contact the broadcaster, or on-demand service provider, directly. Here are contact details for licensed broadcasters and contact details for regulated on-demand programme service providers.
If you believe that you, your relative, or your organisation were unfairly treated in a programme and/or your or their privacy was unwarrantably infringed, you can complain to Ofcom.
There are no rules about on-demand programme service providers' treatment of people or organisations that are directly affected by programmes. If you have a complaint about a programme shown on an on-demand programme service, please see details of what to do below.
There are no rules about on-demand programme service providers' treatment of people or organisations who are directly affected by programmes.
If you have a complaint about a programme shown on a video-on-demand programme service in which you, your relative or your organisation appeared, or was referred to, you should contact the service provider. Here is a list of the on-demand service providers that we regulate.
Radio-on-demand services (with the exception of those provided by the BBC and S4C) are not regulated. If you have a complaint about a programme on a radio-on-demand service, you should contact the radio service provider.