Under the Charter, Ofcom must enforce compliance by the BBC with specified requirements. These include competition requirements, content standards in BBC programmes and other requirements set out in the Agreement.
Ofcom may consider complaints in relation to the BBC’s compliance with these requirements, and carry out investigations if we consider it appropriate. We may also impose certain sanctions on the BBC if it does not comply with these requirements.
We are required under the Agreement to set procedures for the handling of complaints and investigations.