If you want to write to Ofcom, our head office is:
Ofcom Riverside House
2a Southwark Bridge Road
London SE1 9HA
If you want advice or to complain to Ofcom please call us on 0300 123 3333 or 020 7981 3040. We are open Monday to Friday from 9.00am to 5.00pm.
We also take online submissions through our website in the Advice and complaints area.
Switchboard: 0300 123 3000 or 020 7981 3000
Fax: 020 7981 3333
Textphone: 020 7981 3043 - please note that this number only works with special equipment used by people who are deaf or hard of hearing.
Note: Ofcom’s video relay service is temporarily unavailable because of a technical problem. We are working with our supplier to fix this as soon as possible. Please accept our apologies.
Opening HoursOur Switchboard is open from 09:00 to 17:00 hrs, Monday to Friday. The Consumer Contact Team, Ofcom Licensing Centre and Ofcom Numbering Team are all open from 09:00 to 17:00hrs, Monday to Friday. Consumer Contact Team If you have a complaint about a Telecommunications, Broadcast or general issue please call 0300 123 3333 or 020 7981 3040 or if you want to complain in Welsh, 020 7981 3042. Alternatively, visit the Advice and complaints area of our website. If you want to ask for advice about a Telecommunications, Broadcast or general query please call us on 0300 123 3000 or use our Frequently Asked Question system.
Some people have received an email that appears to have come from Ofcom spectrum licensing. The email has not been sent by Ofcom – it is a hoax and should be treated as spam and deleted. We have not experienced a breach of our data or systems, and we are investigating as a priority.If you have a licensing enquiry please contact the Ofcom Licensing Centre on 0300 123 1000 or 020 7981 3131 or visit the licensing area of our website.
Numbering applicationsIf you are a Communications Provider wishing to apply for an allocation of telephone numbers, please see our numbering pages or contact the Ofcom Numbering Team via our Switchboard on 0300 123 3000 or 020 7981 3000.
The Ofcom Online Licensing ServiceThe online system covers Ship's Radio and Amateur Radio licences. Over the next few months it will be expanded to cover many other types of licence that fall within Ofcom’s area of responsibility. For help with the service contact our specialist support team.
Ofcom in the Nations and RegionsTo contact Ofcom’s offices in the Nations and the English Regions, please see the Ofcom in the Nations & Regions area of our website.
Media and analystsIf you are a journalist or analyst please contact our Media Office directly.
Conference speakers and visits
Information for UK and international companies. Freedom of Information If you wish to make a request for information under the Freedom of Information Act, please complete our information request form. Further guidance on accessing information is available here.
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