What we do

Contacting Ofcom

Published: 6 July 2023

Last updated: 28 September 2026

If you want to contact us for advice or to complain to Ofcom, please call on 0300 123 3333. We are open Monday to Friday from 9.00am to 5.00pm

Public correspondence

Published: 11 October 2023

Last updated: 28 August 2026

Public correspondence between Ofcom and our stakeholders.

Analyst publications

Published: 24 January 2024

Last updated: 28 July 2026

Ofcom publishes a range of policy and research documents. This page shows a list of Ofcom publications that could be of interest to analysts.

Organisations we work with

Published: 18 January 2024

Last updated: 28 May 2026

Organisations we work with, including the Consumer Forum for Communications and other relevant bodies.

Working with academic researchers

Published: 15 April 2024

Last updated: 11 May 2026

Ofcom welcomes opportunities to work with academics. Find out how we can work together.

Analyst presentations

Published: 18 October 2013

Last updated: 17 March 2026

Ofcom holds regular briefings for analysts and the investment community to explain regulatory developments and our research findings. Find details of forthcoming events.

Information requests from Ofcom: why you have one and what you need to do

Published: 27 November 2023

Last updated: 16 May 2025

If we’ve formally requested information from you or your business, this page explains what you need to do next.

What is Ofcom?

Published: 24 June 2010

Last updated: 31 January 2025

Ofcom is the communications regulator in the UK. We regulate the TV, radio and video-on-demand sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate.

How Ofcom enforces regulatory, consumer and competition rules

Published: 27 November 2023

Last updated: 31 January 2025

Our approach to investigating potential rule breaches, resolving disputes, and addressing compliance in the UK’s communications sectors.

Helping to dismiss disinformation around the General Election

Published: 19 June 2024

We’re working with Shout Out UK and the Electoral Commission to help first-time and younger voters identify and address political misinformation and disinformation.