General Conditions that protect business customers
Published: 25 January 2016
Last updated: 1 October 2024
An overview of relevant General Conditions and how they protect small and larger businesses
Practical tips for improving your broadband speed
Published: 22 December 2023
Last updated: 24 September 2024
There are a number of factors which can affect the speed of your broadband connection. The following tips could help bring your connection back up to speed.
Jargon buster
Published: 23 September 2015
Last updated: 16 September 2024
Our jargon buster helps to explain what many of these terms mean in order to enable you to make an informed choice about the products and services that could help your business.
Mobile coverage obligations
Published: 20 February 2024
Last updated: 12 September 2024
Information about mobile network operators' obligations to provide good quality data and voice coverage across the UK.
Connected Nations and infrastructure reports
Published: 19 December 2023
Last updated: 4 September 2024
Reports on the UK’s communications infrastructure, focusing on coverage and performance of fixed broadband and mobile networks.
Connected Nations - Planned Network Deployment
Published: 17 October 2023
Last updated: 4 September 2024
Ofcom’s PND Report is prepared and published to supplement our infrastructure reports (known as our Connected Nations reports). The basis and purpose of this report are set out below and provide important context to the information we publish.
Connected Nations - Planned Network Deployments 2024
Published: 4 September 2024
This is our third forward-looking report about planned network deployments supporting very high speed broadband services in the United Kingdom, which, for all fixed networks we have examined, are now all based on full fibre technology.
Switching off the UK’s 2G and 3G mobile networks: what you need to know
Published: 6 March 2024
Last updated: 24 May 2024
The 2G and 3G mobile networks are gradually being switched off over the next few years. Here’s what this means for you as a customer.
3G and 2G switch-off
Published: 27 February 2024
Last updated: 24 May 2024
Ofcom has set out what it expects from mobile providers when they switch off their 2G and 3G networks. The switch-off will happen over the next ten years and support the roll-out of 4G and 5G networks, which offer faster and more reliable services for customers.
3G 'not-spot' data: network switch-off update
Published: 7 September 2023
Last updated: 24 May 2024
A list of postcodes where we estimate a few properties might lose access to a reliable, indoor, 3G-only mobile service when Vodafone switches off its 3G network.