Ofcom is the regulator for the communications services that we use and rely on each day.
As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone
Ofcom wants to understand how adults and children in the UK use media.
Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.
Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.
Ofcom's job is to make sure there is a universal postal service.
You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.
We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
How to make the most of communications services as a small business.
How to make the most of the services you use, and deal with problems.
Proposals we are consulting on and decisions we've made.
How we make sure companies follow our rules, to protect customers and promote competition.
Rules, guidance and other information for the industries we regulate.
If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.
Our latest news, features, views and information about our work.
Evidence we gather to inform our work as a regulator.
Published: 13 March 2024
Last updated: 11 June 2025
A weekly report of complaints assessed under the Broadcasting Code.
Published: 10 June 2025
We are investigating whether the provider of Krakenfiles has failed/is failing to comply with its duties under the Online Safety Act 2023.
We are investigating whether the provider of Nippyspace has failed/is failing to comply with its duties under the Online Safety Act 2023.
We are investigating whether the provider of Im.ge has failed/is failing to comply with its duties under the Online Safety Act 2023.
Published: 17 March 2025
Last updated: 10 June 2025
Ofcom has opened a programme of work, or ‘enforcement programme’, to assess the measures being taken by providers of file-sharing and file-storage services that present particular risks of harm to UK users from image-based CSAM to ensure users do not encounter, and offenders are not able to disseminate, such content on their services.
We are investigating whether the provider of Yolobit has failed/is failing to comply with its duties under the Online Safety Act 2023.
We are investigating whether First Time Videos LLC has failed/is failing to comply with its duties under the Online Safety Act 2023 to protect children from encountering pornographic content through the use of highly effective age assurance.
We are investigating whether the provider of Nippybox has failed/is failing to comply with its duties under the Online Safety Act 2023.
We are initiating an investigation to determine whether the online discussion board 4chan has failed—or is currently failing—to comply with its obligations under the Online Safety Act 2023.
We are investigating whether the provider of Nippydrive has failed/is failing to comply with its duties under the Online Safety Act 2023.
We are investigating whether the provider of Nippyshare has failed/is failing to comply with its duties under the Online Safety Act 2023.
Published: 4 March 2024
Last updated: 9 June 2025
The Broadcast and On Demand Bulletin reports on investigations into potential breaches of Ofcom’s codes and rules for TV, radio and video-on-demand programmes.
Published: 23 May 2025
Ofcom has today opened an investigation into Royal Mail’s compliance with its quality of service performance targets during 2024/25.
Published: 13 January 2020
Last updated: 16 May 2025
Published: 14 May 2025
We are investigating whether Kick has failed to comply with illegal content risk assessment duties.
Published: 3 March 2025
Last updated: 14 May 2025
Ofcom is today opening a programme of work, or ‘enforcement programme’ to monitor whether providers are complying with their illegal content risk assessment duties and record keeping duties under the Online Safety Act (the “Act”).
We are investigating whether Kick has failed to comply with the requirements of a statutory information notice.
Published: 13 May 2025
We are investigating whether IX Wireless failed to comply with its obligation under Regulation 3 of the Electronic Communications Code, which relates to the installation of electronic communications apparatus.
Published: 9 May 2025
We are investigating whether Score Internet Group LLC has failed/is failing to comply with its duties under the Online Safety Act 2023 to protect children from encountering pornographic content through the use of highly effective age assurance.
We are investigating whether Itai Tech Ltd has failed/is failing to comply with its duties under the Online Safety Act 2023 to protect children from encountering pornographic content through the use of highly effective age assurance.
Published: 16 January 2025
Last updated: 9 May 2025
Ofcom is opening an enforcement programme into age assurance measures across the adult sector, which will initially focus on regulated providers’ compliance with the Part 5 duties.
Published: 9 April 2025
Last updated: 1 May 2025
We are investigating whether a provider of an online suicide discussion forum has failed/is failing to comply with its duties under the Online Safety Act 2023.
Published: 14 April 2025
Ofcom has today opened an investigation into whether Primo Dialler has (1) failed to comply with its obligations under the General Conditions of Entitlement (GCs); and/or (2) persistently misused an electronic communications network or electronic communications services (as defined in section 128 of the Communications Act 2003 (the Act).
Published: 1 May 2024
Last updated: 11 April 2025
Investigation into whether Fenix, provider of OnlyFans, failed to provide complete and accurate responses to statutory information requests. The investigation concerned OnlyFans’ compliance with its statutory obligations under sections 368Y(3)(b) and (c), 368Z10(6), and 368Z1(2) of the Act.
Published: 4 April 2025
As of 1 February 2025, Ofcom has taken over the responsibility for regulating premium rate services from the Phone-Paid Services Authority (PSA) in accordance with the Regulation of Premium Rate Services Order 2024 (the “PRS Order”).
Published: 5 February 2024
Last updated: 17 March 2025
The bulletin for complaints about BBC online material reports on the outcome of Ofcom’s consideration on complaints received about the BBC’s online material.
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