Enforcement

A weekly report of complaints from viewevers or listeners assessed under the Broadcasting Code to see if it needs further investigation.

We have opened an investigation into the provider’s compliance with its duties under the Act to ensure users do not encounter or disseminate NCII on its service.

Ofcom has opened an investigation into the provider’s compliance with its duties under the Act to ensure users do not encounter or disseminate NCII on its service.

Ofcom has opened a programme of work, or ‘enforcement programme’, to assess the measures being taken by providers of services that present particular risks of harm to UK users from NCII to ensure users do not encounter or disseminate such content on their services.

Ofcom has today opened an investigation to understand whether TikTok Information Technologies UK Limited has failed, or is failing, to comply with certain duties under section 12 of the Online Safety Act 2023.

Ofcom has today opened an investigation into Xtra Phones, which operates under the trading name Compare The Networks.

Ofcom has today opened an investigation into Tismi’s compliance with its obligations on the effective and efficient use of telephone numbers.

Ofcom has opened an investigation into Grayshott Gigabit Limited's (‘Grayshott Gigabit’) compliance with Regulation 16 of the Electronic Communications Code (Conditions and Restrictions) Regulations 2003 (ECC).

The Broadcast and On Demand Bulletin reports on investigations into potential breaches of Ofcom’s codes and rules for TV, radio and video-on-demand programmes.

Ofcom has today opened an investigation into IX Wireless’ compliance with its obligations under the Electronic Communications Code (Conditions and Restrictions) Regulations 2003/2533 (as amended) (‘the Regulations’).

We are investigating whether the provider of X, XIUC, has failed/is failing to comply with its duties under the Online Safety Act 2023

Ofcom has today opened an investigation to understand whether Meta has failed to comply with illegal content and children’s risk assessment duties.

The dispute relates to the level of the proposed price rises, including in light of the previous price increase in January 2026.

We are investigating whether First Time Videos LLC has failed/is failing to comply with its duties under the Online Safety Act 2023 to protect children from encountering pornographic content through the use of highly effective age assurance.

Under our enforcement programme to protect children from encountering pornographic content through the use of age assurance, we opened an investigation into the provider of www.xgroovy.com.

We are investigating whether the provider of www.porntrex.com (‘Porntrex’) has failed, or is failing, to comply with its duties under the Online Safety Act 2023 to prevent children from encountering pornographic content on its service through the use of highly effective age assurance.

We are investigating whether Web Prime Inc has failed, or is failing, to comply with its duties under the Online Safety Act 2023 to prevent children from encountering pornographic content on its service through the use of highly effective age assurance.

Ofcom is opening an enforcement programme into age assurance measures across the adult sector, which will initially focus on regulated providers’ compliance with the Part 5 duties.

Investigation into whether the communication provider, Voxbone, has failed to comply with obligations under General Conditions B1 relating to the effective and efficient use of telephone numbers.

Investigation into whether the communications provider, Vonage Business Limited, has failed to comply with obligations under General Conditions B1.6, B1.8, and/or B1.9(c) which relate to the effective and efficient use of telephone numbers.

Investigation into whether Aylo has failed, or is failing, to comply with its duties under the Online Safety Act 2023 to prevent children of any age from encountering pornographic content on its service through the use of highly effective age assurance and its duties relating to children’s access assessments.

Ofcom has secured improvements from BT to strengthen its protections for telecare customers during the migration from analogue to digital landlines.

The Enforcement guidelines for Competition Act investigations set out how Ofcom will approach enforcement of competition law that prohibits anti-competitive agreements and/or conduct under Chapter I and/or Chapter II of the Competition Act 1998.

Ofcom's Broadcast and on Demand Bulletin issue 553 reports on the outcomes of investigations into, and assessment of complaints about the programmes and broadcasters below.

The bulletin for complaints about BBC online material reports on the outcome of Ofcom’s consideration on complaints received about the BBC’s online material.

On 17 March 2025, we opened an enforcement programme to assess the measures being taken by providers of file-sharing and file-storage services that present particular risks of harm to UK users from image-based CSAM to ensure users do not encounter, and offenders are not able to disseminate, such content on their services.

We are investigating whether Cyberitic, LLC has failed, or is failing, to comply with its duties under the Online Safety Act 2023 to prevent children from encountering pornographic content on its service through the use of highly effective age assurance.