Enforcement

A weekly report of complaints from viewevers or listeners assessed under the Broadcasting Code to see if it needs further investigation.

As the UK’s online safety watchdog, Ofcom regulates more than 100,000 companies, many of which are based entirely outside the UK. This does not mean they are outside the scope of the Online Safety Act. As in other industries, companies that provide an online service to people in the UK must comply with UK laws, regardless of where they are based.

We are investigating whether a provider of an online suicide discussion forum has failed/is failing to comply with its duties under the Online Safety Act 2023.

The Broadcast and On Demand Bulletin reports on investigations into potential breaches of Ofcom’s codes and rules for TV, radio and video-on-demand programmes.

Ofcom has today opened an enforcement programme to monitor if providers are meeting their duties to show they have secured funds for meeting their liabilities.

Ofcom has today opened an investigation into Pine Media Limited’s (‘Pine Media’) compliance with Regulation 16 of the Electronic Communications Code (Conditions and Restrictions) Regulations 2003 (ECC).

Ofcom has today opened an investigation into Optical Fibre Infrastructure Limited’s (‘Optical Fibre’) compliance with Regulation 16 of the Electronic Communications Code (Conditions and Restrictions) Regulations 2003 (ECC).

Ofcom has today opened an investigation into Internetty Ltd’s (‘Internetty’) compliance with Regulation 16 of the Electronic Communications Code (Conditions and Restrictions) Regulations 2003 (ECC).

Ofcom has today opened an investigation into Trooli’s compliance with Regulation 16 of the Electronic Communications Code (Conditions and Restrictions) Regulations 2003 (ECC). This involves two separate investigations into two companies in the same corporate group – Trooli Thistle Limited and  Trooli Ltd (‘Trooli’).

Ofcom has today opened an investigation into Cambridge Fibre Network Ltd (‘Cambridge Fibre Networks’) compliance with Regulation 16 of the Electronic Communications Code (Conditions and Restrictions) Regulations 2003 (ECC).

Ofcom has today opened an investigation to understand whether TikTok Information Technologies UK Limited has failed, or is failing, to comply with certain duties under section 12 of the Online Safety Act 2023.

Ofcom is opening an enforcement programme into age assurance measures across the adult sector, which will initially focus on regulated providers’ compliance with the Part 5 duties.

We are investigating whether the provider of kemono.cr has failed, or is failing, to comply with its duties under the Online Safety Act 2023 to prevent children from encountering pornographic content on its service through the use of highly effective age

We are investigating whether the provider of fapello.com (‘Fapello’) has failed, or is failing, to comply with its duties under the Online Safety Act 2023 to prevent children from encountering pornographic content on its service through the use of highly effective age assurance.

We are investigating whether Bit Hive has failed, or is failing, to comply with its duties under the Online Safety Act 2023 to prevent children from encountering pornographic content on its service through the use of highly effective age assurance and its duties relating to children’s access assessments.

Ofcom is investigating Virgin Media’s compliance with its contract termination and complaints handling/facilitating appropriate access to ADR obligations during 2022-2023.

The bulletin for complaints about BBC online material reports on the outcome of Ofcom’s consideration on complaints received about the BBC’s online material.

Ofcom has imposed a financial penalty of £200,000 on Loveworld Limited (“the Licensee”), in relation to its service Loveworld, for failing to comply with our broadcasting rules.

Ofcom may impose a sanction if we consider that a broadcaster has seriously, deliberately, repeatedly or recklessly breached one of our requirements.

We are investigating whether First Time Videos LLC has failed/is failing to comply with its duties under the Online Safety Act 2023 to protect children from encountering pornographic content through the use of highly effective age assurance.

We are investigating whether Sun Social Media Inc has failed, or is failing, to comply with its duties under the Online Safety Act 2023 to prevent children from encountering pornographic content on its service through the use of highly effective age assurance.

Under our enforcement programme to protect children from encountering pornographic content through the use of age assurance, we opened an investigation into the provider of www.xgroovy.com.

We are investigating whether Youngtek Solutions Ltd has failed, or is failing, to comply with its duties under the Online Safety Act 2023 to prevent children from encountering pornographic content on its services through the use of highly effective age assurance.

We are investigating whether Reply Buzzer Ltd has failed, or is failing, to comply with its duties under the Online Safety Act 2023 to prevent children from encountering pornographic content on its services through the use of highly effective age assurance.

Ofcom has opened an industry-wide enforcement programme into the failed implementation of the new One Touch Switch process by the 3 April 2023 deadline.

This compliance programme will assess whether regulated providers are meeting important obligations concerning emergency calls.

Ofcom has today opened an investigation into Royal Mail’s compliance with its quality of service performance targets during 2025/26.