Are you in or out of contract?
Published: 12 April 2022
Last updated: 17 July 2026
Your provider must tell you when your contract is coming to an end and tell you about their best available deals. These are called end-of-contract notifications. If you’re already out of contract, your provider must remind you every year and update you on their best deals.
Use an Ofcom-accredited price comparison site to find the best deal
Published: 10 November 2023
Last updated: 17 July 2026
Are you looking for a new phone, broadband or TV deal? Ofcom wants to help you shop around with confidence, make smart choices and get the right deal for your needs.
Using your mobile abroad
Published: 20 July 2023
Last updated: 6 July 2026
‘Roaming’ is when you use your mobile or other devices abroad to make calls, send messages or use the internet. Roaming can result in extra charges, so it’s important to check your package or speak to your provider before you go overseas.
Money saving tips for phone, broadband and pay-TV
Published: 1 July 2026
Here are some simple ways to save money on your phone, broadband and pay-TV services.
New Ofcom research reveals how to cut phone and internet bills
Published: 26 February 2026
Last updated: 30 June 2026
New data published today by the telecoms watchdog has pinpointed areas where millions of phone, broadband and pay-TV customers could save money on their bills.
Telecoms price rises – what are your rights?
Published: 20 January 2023
Last updated: 29 June 2026
What are your consumer rights if you see your home phone, mobile, broadband or pay TV bills rise.
Social tariffs: Cheaper broadband and phone packages
Published: 6 March 2024
Last updated: 22 June 2026
Social tariffs can provide a safety net for customers who might be struggling to afford their broadband or phone services and can potentially get discounts and save money on their bills.
Communications Affordability Tracker
Published: 27 February 2024
Last updated: 14 May 2026
Our latest research into the affordability of home broadband, mobile phone, landline and pay TV services.
Unable to pay a bill?
Published: 13 March 2013
Last updated: 8 April 2026
Don’t agree with the charges on your bill? Find out what you need to do if you want to dispute a bill.
Choosing the best mobile, broadband and landline provider
Published: 12 April 2017
Last updated: 10 February 2026
See how the UK's main mobile, broadband and home phone providers have performed on the quality of customer service.