Managing landline costs


The cost of a landline is made up of two elements - line rental (the amount you pay each month to have a phone line to your home) and the cost of the calls you make.

Many packages include free calls - at certain times of the day or at weekends - although you can quickly run up charges if you make calls at the wrong time of day or to numbers not included in your package. The information below could help you consider which deal is best for you, depending on how often and when you use your phone.

Some providers may offer a discount if you only take a telephone service (known as landline-only) and don’t also buy broadband or pay-TV services. Following our review of this market, BT has agreed to cut its prices for landline-only customers. Post Office has also decided to offer a new, lower price from May 2018.