Live telesales calls

13 September 2016

What is a live telesales call?

If someone rings you trying to sell you something, this is known as a live telesales call.

They might be cold-calling you from an organisation you've had no dealings with, trying to sell a product or service such as double glazing or home energy services.

Alternatively, they might be from a company you deal with regularly, for example a garage reminding you that your car is due for its MOT, or your mobile phone provider encouraging you to upgrade your current deal.