Online research

Ofcom carries out a regular programme of research into what people do online, what they experience (including harm) and how they feel about it. We also publish occasional research in support of our consultations and policy work.

On this page you will find links to some of our research in this area. If you cannot find the report you're looking for, please search our research and data publications.

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Latest publications

Terms and conditions and content controls
Published 28 February 2024

Experiences of using online services
Published 16 February 2024

Experiences of fraud online and through calls and texts
Published 1 February 2024

Monitoring compliance with the net neutrality rules
Published 26 January 2024

Video-sharing platform users' experiences and attitudes
Published 28 November 2023

Understanding how to keep children safe online
Published 28 November 2023