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Report a complaint or an issue

Ofcom may be able to help you complain about, or report, issues relating to phone and postal services, and TV or radio programmes.

Nuisance calls and messages

Fed up receiving nuisance calls and messages? Find out what action you can take to protect yourself.

Ofcom broadband and mobile checker app

Check mobile coverage and find out about broadband speeds and availability in your area.

Broadcast and On Demand Bulletins

Read the latest decisions about the broadcast complaints we've received.

Business radio

If you use a radio system for your business, you need a licence from Ofcom.

BBC regulation: Operating Framework

From April 2017 Ofcom has new responsibilities to regulate the BBC.

Resources for industry

Documents and guidance for people working in the communications industry

Ofcom's research

Keep informed on new technology developments and the impact that they might have on the sectors we regulate

Latest news

Digital divide narrows, but 1.1m UK homes and businesses cannot get decent broadband

15 December 2017

Around one million homes and offices still cannot get a decent broadband connection, though coverage is steadily improving.

Ofcom supports drive to increase numbers of women in STEM roles

14 December 2017

Ofcom recently supported the Institution of Engineering and Technology’s (IET) Young Women Engineer of the Year awards.

Vodafone’s Roam-further charge – customer advice

12 December 2017

Customers who’ve found themselves paying more following the introduction of Vodafone’s ‘Roam-further’ charge have been given extra time to decide whether they want to leave the contract penalty-free, following intervention by Ofcom.

Only competition can unlock Britain’s fibre future

07 December 2017

Ofcom Chief Executive Sharon White gave a speech last week, in which she highlighted the importance of competition in encouraging investment in the UK’s digital infrastructure.