Ofcom is the regulator for the communications services that we use and rely on each day.
As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone
Ofcom wants to understand how adults and children in the UK use media.
Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.
Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.
Ofcom's job is to make sure there is a universal postal service.
You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.
We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
How to make the most of communications services as a small business.
How to make the most of the services you use, and deal with problems.
Proposals we are consulting on and decisions we've made.
How we make sure companies follow our rules, to protect customers and promote competition.
Rules, guidance and other information for the industries we regulate.
If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.
Our latest news, features, views and information about our work.
Evidence we gather to inform our work as a regulator.
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UK mobile customers will be better protected against unexpected roaming charges while using their phone abroad and at home
Broadband and landline customers can now switch network under a new ‘one touch’ process, where they only have to contact their new provider.
Ofcom research shows online sites and apps are now as popular as TV as the main source of news.
Ofcom regulates the communication services we use and rely on each day.
Enter a postcode to view mobile coverage by provider, or availability of broadband services (standard, superfast and ultrafast). You can also view the results as interactive maps.
Find out how to report an unwanted or scam text or mobile call to your provider using the free 7726 service.
The Broadcast and On Demand Bulletin reports on investigations into potential breaches of Ofcom’s codes and rules for TV, radio and video-on-demand programmes.
Look up UK dialling codes (or ‘STD codes’) by geographic area or the first few numbers of a landline phone number.
The new Online Safety Act (OSA) and existing VSP regulation place duties on relevant online services to protect their users from illegal content and children from certain harmful content.
This document details our progress since we published our last annual plan in April 2023. We are proud of all we have achieved over the last 18 months across a range of disciplines including policy, research, evaluation, commissioning activities for communities and working with platforms.
Ofcom’s Behavioural Insights Hub ran its first in-house online trial this year, and we’re looking to do more.
Published: 20 March 2024
Last updated: 8 October 2024
Information about how we regulate Channel 4 in the UK, including our latest reports and reviews.
Published: 19 July 2023
Last updated: 1 October 2024
A guide to some of Ofcom’s most important telecoms regulations, guidance and voluntary schemes – ones that every phone or broadband provider should know about.
Published: 16 August 2023
The General Conditions of Entitlement are the regulatory conditions that all providers of electronic communications networks and services must comply with if they want to provide services in the UK.