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Report a complaint or an issue

Ofcom may be able to help you complain about, or report, issues relating to phone and postal services, and TV or radio programmes.

Nuisance calls and messages

Fed up receiving nuisance calls and messages? Find out what action you can take to protect yourself.

Ofcom broadband and mobile checker app

Check mobile coverage and find out about broadband speeds and availability in your area.

Broadcast and On Demand Bulletins

Read the latest decisions about the broadcast complaints we've received.

Business radio

If you use a radio system for your business, you need a licence from Ofcom.

BBC regulation: Operating Framework

From April 2017 Ofcom has new responsibilities to regulate the BBC.


Resources for industry

Documents and guidance for people working in the communications industry

Ofcom's research

Keep informed on new technology developments and the impact that they might have on the sectors we regulate


Latest news

Box Set Britain: UK’s TV and online habits revealed

03 August 2017

The UK has become a nation of binge-viewers, Ofcom research reveals, with eight in ten adults now watching multiple episodes of their favourite shows in a single sitting.

When ding dongs go wrong

01 August 2017

Ofcom engineers recently came to the rescue of drivers who couldn’t get into their cars because of a faulty doorbell.

Service quality of telecoms providers revealed

31 July 2017

People can find out how well major telecoms providers serve their customers, using an interactive tool launched by Ofcom today.

Measures to ensure new Openreach delivers

13 July 2017

Ofcom has today announced how Openreach will be held to account, as it becomes legally separate from BT, to ensure it delivers for phone and broadband users.