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Report a complaint or an issue

Ofcom may be able to help you complain about, or report, issues relating to phone and postal services, and TV or radio programmes.

Nuisance calls and messages

Fed up receiving nuisance calls and messages? Find out what action you can take to protect yourself.

Choosing the best broadband and phone provider

Find out how broadband, mobile and landline providers compare on customer satisfaction, complaints and call waiting times.

Ofcom broadband and mobile checker app

Check mobile coverage and find out about broadband speeds and availability in your area.

Broadcast and On Demand Bulletins

Read the latest decisions about the broadcast complaints we've received.

Business radio

If you use a radio system for your business, you need a licence from Ofcom.

Latest news

Royal Mail fined £50m for breaking competition law

14 August 2018

Ofcom has fined Royal Mail £50m for a serious breach of competition law, after the company abused its dominant position by discriminating against its only major competitor delivering letters.

Ofcom showcases spectrum to promote STEM careers

13 August 2018

Last week Ofcom opened the doors of our Baldock Radio Station, to give budding engineers a rare glimpse of the goings-on at our spectrum management centre.

EE out-of-bundle price rises - consumer advice

10 August 2018

Customers who’ve found themselves with materially higher bills following EE’s recent out-of-bundle price increases will be given extra time to decide whether they want to leave the contract without being penalised, following intervention by Ofcom.

A decade of digital dependency

02 August 2018

Most people in the UK are dependent on their digital devices, and need a constant connection to the internet, following a decade of digital transformation revealed by Ofcom today.

Resources for industry

Documents and guidance for people working in the communications industry

Ofcom's research

Keep informed on new technology developments and the impact that they might have on the sectors we regulate