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Helping customers get fair treatment and fair prices
09 January 2020
Ofcom’s 2019 Fairness for Customers highlights
Complain about broadband, phone and post, and TV or radio programmes
Receiving nuisance calls and messages? Here’s how to protect yourself from them
Read our decisions on complaints about TV, radio and on-demand programmes
Find out which broadband and phone companies offer the best service
Check mobile coverage and broadband speeds in your area
Struggling to pay a bill? Our guide could help
Documents and guidance for people working in the communications industry
Keep informed on new technology developments and the impact that they might have on the sectors we regulate