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Report a complaint or an issue

Ofcom may be able to help you complain about or report issues relating to phone and postal services and TV or radio programmes.

Nuisance calls and messages

Fed up receiving nuisance calls and messages? Find out what action you can take to protect yourself.

Ofcom broadband and mobile checker app

Check mobile coverage and find out about broadband speeds and availability in your area.

Broadcast and On Demand bulletins

Read the latest decisions about the broadcast complaints we've received.

Business radio

If you use a radio system for your business then you will need a licence from Ofcom.

BBC regulation

From April 2017 Ofcom has new responsibilities to regulate the BBC. Read about our work to prepare for this role.


Resources for industry

Documents and guidance for people working in the communications industry

Ofcom's research

Keep informed on new technology developments and the impact that they might have on the sectors we regulate


Latest news

Latest customer complaints figures

29 March 2017

Ofcom has published data on the volume of consumer complaints it has received against the major providers of telecoms and pay-TV services.

Ofcom outlines plans for regulating the BBC’s performance

29 March 2017

Ofcom publishes detailed proposals on how it will regulate the BBC’s performance under its new Royal Charter, which outlines how it should deliver for audiences.

Compensation for landline and broadband customers when things go wrong

24 March 2017

Landline and broadband customers who suffer slow repairs, or missed deadlines or appointments, would receive money back from their provider, without having to ask.

Plusnet fined £880,000 for billing former customers

22 March 2017

Plusnet has been fined £880,000 by Ofcom for continuing to bill more than a thousand ex-customers.