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Report a complaint or an issue

Ofcom may be able to help you complain about, or report, issues relating to phone and postal services, and TV or radio programmes.

Nuisance calls and messages

Fed up receiving nuisance calls and messages? Find out what action you can take to protect yourself.

Ofcom broadband and mobile checker app

Check mobile coverage and find out about broadband speeds and availability in your area.

Broadcast and On Demand Bulletins

Read the latest decisions about the broadcast complaints we've received.

Business radio

If you use a radio system for your business, you need a licence from Ofcom.

BBC regulation: Operating Framework

From April 2017 Ofcom has new responsibilities to regulate the BBC.


Resources for industry

Documents and guidance for people working in the communications industry

Ofcom's research

Keep informed on new technology developments and the impact that they might have on the sectors we regulate


Latest news

Rise of the Social Seniors revealed

20 June 2017

Record numbers of older people are embracing smart and social technology, with a quarter of over-75s using tablet computers, and half of baby boomers taking to social media.

Measuring consumer experience of using mobile services

16 June 2017

In 2016 Ofcom piloted a new method of measuring consumers’ experiences of using voice and data services on their mobile phones.

Ofcom Chief Executive recognised by Which? for consumer focus

17 May 2017

Ofcom Chief Executive Sharon White has been awarded the Positive Change Award by consumer association Which?, for her work towards ensuring the telecoms industry better serves consumers.

Service quality of telecoms providers revealed

12 April 2017

People can find out how well major telecoms providers serve their customers, using an interactive tool launched by Ofcom today.