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Phone and broadband faults
If you’re having problems with your home phone or broadband, this guide explains how you can get them sorted
Featured content
Report a complaint or an issue
Ofcom may be able to help you complain about, or report, issues relating to phone and postal services, and TV or radio programmes.
Nuisance calls and messages
Fed up receiving nuisance calls and messages? Find out what action you can take to protect yourself.
Ofcom broadband and mobile checker app
Check mobile coverage and find out about broadband speeds and availability in your area.
Broadcast and On Demand Bulletins
Read the latest decisions about the broadcast complaints we've received.
Business radio
If you use a radio system for your business, you need a licence from Ofcom.
BBC regulation: Operating Framework
From April 2017 Ofcom has new responsibilities to regulate the BBC.
Resources for industry
Documents and guidance for people working in the communications industry
Ofcom's research
Keep informed on new technology developments and the impact that they might have on the sectors we regulate
Latest news
Measures to ensure new Openreach delivers
13 July 2017
Ofcom has today announced how Openreach will be held to account, as it becomes legally separate from BT, to ensure it delivers for phone and broadband users.
Ofcom sets rules for mobile spectrum auction
11 July 2017
Ofcom has announced how valuable airwaves will be released to meet the growing demand for mobile broadband, including new measures to safeguard competition.
Ofcom accredits HandsetExpert
05 July 2017
Ofcom has today accredited HandsetExpert for its price comparison service.
Latest customer complaints figures
28 June 2017
Ofcom has published its regular report on the volume of consumer complaints it has received against the major providers of telecoms and pay-TV services.