Home page features
Consumer mobile experience
Find out about our research into consumer experience of using mobile services
Featured content
Report a complaint or an issue
Ofcom may be able to help you complain about, or report, issues relating to phone and postal services, and TV or radio programmes.
Nuisance calls and messages
Fed up receiving nuisance calls and messages? Find out what action you can take to protect yourself.
Ofcom broadband and mobile checker app
Check mobile coverage and find out about broadband speeds and availability in your area.
Broadcast and On Demand Bulletins
Read the latest decisions about the broadcast complaints we've received.
Business radio
If you use a radio system for your business, you need a licence from Ofcom.
BBC regulation: Operating Framework
From April 2017 Ofcom has new responsibilities to regulate the BBC.
Resources for industry
Documents and guidance for people working in the communications industry
Ofcom's research
Keep informed on new technology developments and the impact that they might have on the sectors we regulate
Latest news
Rise of the Social Seniors revealed
20 June 2017
Record numbers of older people are embracing smart and social technology, with a quarter of over-75s using tablet computers, and half of baby boomers taking to social media.
Measuring consumer experience of using mobile services
16 June 2017
In 2016 Ofcom piloted a new method of measuring consumers’ experiences of using voice and data services on their mobile phones.
Ofcom Chief Executive recognised by Which? for consumer focus
17 May 2017
Ofcom Chief Executive Sharon White has been awarded the Positive Change Award by consumer association Which?, for her work towards ensuring the telecoms industry better serves consumers.
Service quality of telecoms providers revealed
12 April 2017
People can find out how well major telecoms providers serve their customers, using an interactive tool launched by Ofcom today.