Annual reports and plans
Annual reports
All of Ofcom's annual reports since our first report in 2003.
Annual report 2019/20
Ofcom's Annual Reports and Accounts
For the period 1 April 2019 to 31 March 2020
Ofcom Annual Reports and Accounts (PDF, 2.7 MB)
For the period 1 April 2018 to 31 March 2019
Adroddiad a Chyfrifon Blynyddol y Swyddfa Gyfathrebiadau (PDF, 2.7 MB)
Am y cyfnod 1 Ebrill 2018 i 31 Mawrth 2019
Section 400 Licence Fees and Penalties Account (PDF, 592.4 KB)
Year ended 31 March 2019
Ofcom Annual Report and Accounts - Accessible (PDF, 4.1 MB)
For the period 1 April 2017 to 31 March 2018
Ofcom Annual Report and Accounts - Interactive (PDF, 6.0 MB)
For the period 1 April 2017 to 31 March 2018
Adroddiad a Chyfrifon Blynyddol y Swyddfa Gyfathrebiadau (PDF, 15.9 MB)
Adroddiad a Chyfrifon Blynyddol - Am y cyfnod 1 Ebrill 2017 i 31 Mawrth 2018
Section 400 Licence Fees and Penalties Account (PDF, 473.4 KB)
Year ended 31 March 2018
Ofcom Annual Report and Accounts - Accessible (PDF, 7.4 MB)
For the period 1 April 2016 to 31 March 2017
Ofcom Annual Report and Accounts - Interactive (PDF, 7.5 MB)
For the period 1 April 2016 to 31 March 2017
Y Swyddfa Gyfathrebiadau (PDF, 2.5 MB)
Adroddiad a Chyfrifon Blynyddol - Am y cyfnod 1 Ebrill 2016 i 31 Mawrth 2017
Section 400 Licence Fees and Penalties Account (PDF, 598.5 KB)
Year ended 31 March 2017
Ofcom Annual Report and Accounts (PDF, 5.5 MB)
For the period 1 April 2015 to 31 March 2016
Ofcom Annual Report and Accounts - Interactive (PDF, 6.2 MB)
For the period 1 April 2015 to 31 March 2016
Y SWYDDFA GYFATHREBIADAU (PDF, 5.0 MB)
Adroddiad a Chyfrifon Blynyddol - Am y cyfnod 1 Ebrill 2015 i 31 Mawrth 2016
Section 400 Licence Fees and Penalties Account (PDF, 228.8 KB)
Year ended 31 March 2016
Ofcom Annual Report 2014 - 15 (PDF, 3.0 MB)
Ofcom Annual Report 2014-15 Indexed for ease of navigation (PDF, 4.8 MB)
Section 400 Licence Fees and Penalties Account (PDF, 187.1 KB)
Adroddiad Blynyddol Ofcom 2014-15 (PDF, 2.6 MB)
Ofcom Programme of Work 2014-15 – Final Update (PDF, 408.1 KB)
Data downloads
2014-15 Annual Report - Sections A to E and Section G (Annex) (CSV, 22.1 KB)
2014-15 Annual Report – Section F Statement of income and expenditure (CSV, 1.9 KB)
2014-15 Annual Report – Section F Statement of financial position (CSV, 1.7 KB)
2014-15 Annual Report – Section F Statement of changes in equity (CSV, 879 Bytes)
2014-15 Annual Report – Section F Statement of cash flows (CSV, 1.9 KB)
2014-15 Annual Report – Section F Notes to the Accounts – Note 2 (CSV, 8.1 KB)
2014-15 Annual Report – Section F Notes to the Accounts – Notes 3 to 21 (CSV, 45.7 KB)
Annual Report 2013 - 14
Ofcom Annual Report 2013-14 (PDF, 2.7 MB)
Section 400 Licence Fees and Penalties Account (PDF, 211.3 KB)
Adroddiad Blynyddol Ofcom 2013-14 (PDF, 184.2 KB)
Annual report 2012 - 13
Ofcom Annual Report 2012-13 (PDF, 1.6 MB)
Section 400 Licence Fees and Penalties Account (PDF, 211.3 KB)
Adroddiad Blynyddol Ofcom 2012-13 (PDF, 2.8 MB)
Annual Report 2011 - 12
Ofcom Annual Report 11-12 (PDF, 3.3 MB)
Section 400 Licence Fees and Penalties Account (PDF, 88.2 KB)
Adroddiad Blynyddol Ofcom 2011-12 (PDF, 2.2 MB)
Annual report 2010 - 11
Ofcom Annual Report 2010/11 (PDF, 2.3 MB)
Section 400 Licence Fees and Penalties Account (PDF, 77.2 KB)
Adroddiad Blynyddol Ofcom 2010-11 (PDF, 2.7 MB)
Annual Report 2009 - 10
Ofcom Annual Report 2009/10 (PDF, 2.4 MB)
Section 400 Licence Fees and Penalties Account (PDF, 79.7 KB)
Adroddiad Blynyddol Ofcom 2009-10 (PDF, 3.1 MB)
Annual Report 2008 - 09
Ofcom Annual Report 2008-09 (PDF, 2.8 MB)
Adroddiad Blynyddol Ofcom 2008 – 2009 (PDF, 3.2 MB)
Section 400 Licence Fees and Penalties Account (PDF, 78.5 KB)
Annual Report 2007 - 08
Adroddiad Blynyddol 2007-08 Ofcom (PDF, 2.3 MB)
Section 400 Licence Fees and Penalties Account (PDF, 65.5 KB)
Ofcom Annual Report 2007/08 (PDF, 2.1 MB)
Expenses of Ofcom Board Members (PDF, 33.0 KB)
Annual Report 2006 - 07
Ofcom Annual Report 2006/7 – Full Document (PDF, 2.6 MB)
Section 400 Licence Fees and Penalties Accounts (PDF, 98.3 KB)
Annual Report 2005 - 06
Annual Report 2005/06 – Full Document (PDF, 4.2 MB)
Section 400 Licence Fees and Penalties Accounts (PDF, 357.6 KB)
Annual Report 2004 - 05
Section 400 – Licence Fees and Penalties Accounts (PDF, 82.7 KB)
Annual Report 2004-05 – Full Document (PDF, 6.2 MB)
Annual Report 2003 - 04
Full report (printed version) (PDF, 5.0 MB)
Legacy regulator reports
Broadcasting Standards Commission 2003 (PDF, 337.1 KB)
ITC Financial Report and Accounts 2003 (PDF, 207.9 KB)
Oftel Annual Report 2003 (PDF, 348.2 KB)
Radio Authority Annual Report, 2003 (PDF, 352.0 KB)
Annual plans
All of Ofcom's annual plans since our first plan in 2004.
This document sets out our goals for the next financial year, and how we plan to achieve them.
We are publishing these proposals as the coronavirus continues to present challenges for the country. Throughout the pandemic, we have seen that high-quality, reliable communications services have been more important than ever to people’s lives. We recognise the significant challenges posed by the coronavirus to the companies we regulate, and their efforts to meet them. As efforts continue to overcome the pandemic, we will seek to provide supportive regulation – while holding companies to account and ensuring they serve their customers and audiences to the best possible standard.
We want to ensure that investment continues in gigabit broadband and 5G mobile networks, so that more people have access to high-quality, secure networks – including in rural areas. We will also ensure that customers are treated fairly by their providers.
The broadcasting sector sits at the heart of the UK’s creative industry. We will continue to support its efforts to meet the challenges of viewers and listeners moving online. Those audiences also need to feel safe and be able to trust what they see and hear, as they do on TV and radio.
As the communications landscape keeps evolving, Ofcom needs to keep pace. We are investing in our skills, innovating the way we work and building a more diverse workforce that reflects the whole of the UK.
We are consulting on this plan of work to encourage discussion with companies, governments and the public.
Statement: Ofcom's Plan of Work 2021/22 (PDF, 8.5 MB)
Datganiad: Cynllun Gwaith Ofcom 2021/22 (PDF, 9.2 MB)
This document sets out our priorities and work programme for the new financial year.
This will be an exceptional year, with significant focus from Ofcom, and the organisations we work with, on responding to the coronavirus (Covid-19). People, businesses and the markets we regulate are facing uniquely challenging circumstances.
We have adapted our plan to take account of the exceptional circumstances that have unfolded since our consultation. As well as supporting people and businesses through the current challenges, we have an important programme of work planned for the next year.
Our focus is on delivering the work we have planned in full over the course of this year. But we will monitor the evolving coronavirus situation closely and keep our plans flexible. To reflect this, we will publish an updated plan in September, as well as quarterly updates on our progress against the plan.
Statement: Ofcom's Plan of Work 2020/21 (PDF, 881.1 KB)
Datganiad: Cynllun Gwaith Ofcom 2020/21 (PDF, 910.6 KB)
This document sets out our plan of work for the next financial year. This follows a consultation on our proposed plans, which ended on 8 February 2019. The proposals take into account the duties given to us by Parliament, the markets we regulate and our own strategic priorities.
Our priorities for the next financial year reflect feedback we received during the consultation process. We took feedback from people around the UK, holding public events in Belfast, Cardiff, Edinburgh and London. We also received written responses.
During our consultation period, the Government published a draft statement of its strategic priorities for telecommunications, the management of radio spectrum and post. We explain in section 3 how we have considered this draft statement in setting our plan.
We provide an overview of our priorities for the next financial year below. Further detail on these, and our programmatic work, can be found in sections 3 and 4, with highlights for our nation specific work set out in section 5. Our wider work plan can be found in Annex 2.
Ofcom Annual Plan 2019/20 (PDF, 806.4 KB)
Ofcom’s purpose is to make communications markets work for everyone. To achieve this, we have three main goals: to promote competition and ensure that markets work effectively for consumers; to secure standards and improve quality; and to protect consumers from harm. Our Annual Plan highlights some of the key work areas that we will seek to deliver in order to meet these goals, across the UK and its nations. We also outline our broader ongoing work to support these goals, and how we will work for consumers across the UK’s nations.
We published our Proposed Annual Plan 2018/19 for consultation on 1 December 2017. In January 2018 we held public events for stakeholders to present and discuss the Plan in London, Belfast, Edinburgh and Cardiff. We received 46 responses which are summarised in Annex 2. This final Plan takes into account stakeholders’ views on, and responses to, the proposed Plan.
Ofcom Annual Plan 2018/19 (PDF, 687.4 KB)
Ofcom Annual Plan 2017/18 (PDF, 856.9 KB)
Full print version
Ofcom Cynllun Blynyddol 2017/18 (PDF, 837.7 KB)
Fersiwn print lawn
Programme of Work 2017/18 (PDF, 511.0 KB)
30 March 2017
Proposed Annual Plan 2017/18
Consultation published 29 November 2016
Ofcom Annual Plan 2016/17 (PDF, 276.5 KB)
Full print version
Ofcom Cynllun Blynyddol 2016/17 (PDF, 303.1 KB)
Fersiwn print lawn
Programme of Work 2016/17 (PDF, 368.8 KB)
30 March 2016
Programme of Work 2016/17 - Q2 Update (PDF, 387.8 KB)
12 August 2016
Programme of Work 2016/17 - Q3 update (PDF, 566.9 KB)
06 December 2016
Programme of Work 2016/17 - Q4 update (PDF, 459.3 KB)
16 February 2017
Proposed Annual Plan 2016/17
Consultation published 04 December 2015
Annual Plan 2014/15
Ofcom Annual Plan 2014/15 (PDF, 475.2 KB)
Annual Plan: at a glance (PDF, 25.8 KB)
Programme of Work 2014-15 (PDF, 1.3 MB)
Ofcom Programme of Work 2014-15 – Final Update (PDF, 408.1 KB)
Cynllun Blynyddol ar gyfer 2014/15 (PDF, 1.4 MB)
Cipolwg ar y Cynllun Blynyddol (PDF, 419.0 KB)
Draft Annual Plan 2014/15 (PDF, 417.3 KB)
Annual Plan 2013/14
Annual plan 2013/14 (PDF, 601.5 KB)
Cynllun Blynyddol 2013/14 (PDF, 1.9 MB)
Annual Plan 2012/13
Programme of Work 2012-13 (PDF, 142.0 KB)
Annual plan 2012/13 (PDF, 287.2 KB)
Cynllun Blynyddol 2012/13 (PDF, 1.2 MB)
Annual Plan 2011/12
Ofcom Annual Plan 2011-12 (PDF, 277.5 KB)
Cynllun Blynyddol Ofcom 2011/12 (PDF, 665.2 KB)
Supplement to Ofcom Annual Plan 2011-12 : Regulation of Postal Services (PDF, 102.8 KB)
Annual Plan 2011/10
Ofcom Annual Plan 2010-11 (PDF, 415.7 KB)
Cynllun Blynyddol Ofcom 2010/11 (PDF, 915.3 KB)
Annual Plan 2009-10
Ofcom Annual Plan 2009-10 (PDF, 555.8 KB)
Cynllun Blynyddol Ofcom 2009-10 (PDF, 654.4 KB)
Annual Plan 2008-09
Ofcom Annual Plan 2008-09 (PDF, 599.6 KB)
Cynllun Blynyddol 2008/09 (PDF, 1.3 MB)
Annual Plan 2007-08
Annual Plan 2007/08 (PDF, 289.1 KB)
Annual Plan 2006-07
Annual Plan 2006-07 (PDF, 2.6 MB)
Annual Plan 2005-06
Ofcom's Annual Plan 2005/6 (PDF, 582.8 KB)
Cynllun Blynyddol Ofcom 2005/6 (PDF, 610.9 KB)