Contacting Ofcom

Ofcom phone numbers

DepartmentPhone number
Advice and Complaints0300 123 3333 or 020 7981 3040
Advice and Complaints (Welsh language)0300 123 2023  or 020 7981 3042
Spectrum Licensing0300 123 1000 or 020 7981 3131
Programme Making and Special Events020 7981 3803
Media Office0300 123 1795
Switchboard0300 123 3000 or 020 7981 3000
Scotland Office0131 220 7300
Wales Office029 2046 7200
Northern Ireland Office028 9041 7500

For indicative charges for calling these numbers, see our call costs guide.

If you are deaf or speech-impaired, you can contact us via text relay. Find out how to download the text relay app for smartphones, tablets or computers.

If you have a textphone and want to call us direct, call 020 7981 3043 or 0300 123 2024. These numbers only work for textphone-to-textphone calls.

To contact us in British Sign Language, please use our video relay service.

To contact us on our Welsh language line, call 0300 123 2023 or 020 7981 3042.

To contact us on social media, you can find us on Twitter, Facebook and Instagram.

We operate these numbers and channels Monday to Friday from 9.00am to 5.00pm.

Make a complaint online

You can make a complaint online about phone or internet services, or TV or radio programmes.

Make a complaint via post

To submit a complaint in writing, please send it to: PO Box 1285, Warrington WA1 9GL.

For complaints in which you think you or your organisation were treated unfairly and/or your or their privacy was infringed in a programme, please send directly to Ofcom Fairness and Privacy complaints at our head office address below.

Head office

Riverside House
2a Southwark Bridge Road

Switchboard: 0300 123 3000 or 020 7981 3000
Fax: 020 7981 3333

If you need directions to get to our head office, please view this map.

Rate this page

Was this page helpful?