Contacting Ofcom


Advice and complaints

If you want advice, or to complain about:

Phone or internet services: 0300 123 3333 or 020 7981 3040

Advice and complaints about phones, internet or telecoms

TV or radio programmes: 0300 123 3333 or 020 7981 3040

Advice and complaints about TV, radio or on-demand

Licensing: If you have a licensing enquiry please contact Spectrum Licensing on 0300 123 1000 or 020 7981 3131

Head Office switchboard: 0300 123 3000 or 020 7981 3000

Complaints in writing: If you would prefer to submit your complaint in writing please send it to: PO Box 1285, Warrington WA1 9GL

Welsh: If you want to complain in Welsh, call 0300 123 2023 or 020 7981 3042. We are open Monday to Friday from 9.00am to 5.00pm. Advice and complaints about TV, radio or on-demand

Head Office

Ofcom
Riverside House
2a Southwark Bridge Road
London
SE1 9HA

Switchboard: 0300 123 3000 or 020 7981 3000
Fax: 020 7981 3333

Deaf or speech-impaired: Textphone number 18001 01925650744. Find out more about text relay services and how they work.

Alternatively use our Video Relay Service if you would like to contact Ofcom in British Sign Language.

If you need local directions to get to our office please view this map.

Opening hours

Monday to Friday - 9:00 to 17.00hrs. The Consumer Contact Team, Spectrum Licensing and Ofcom Numbering Team are all open from 09:00 to 17:00hrs, Monday to Friday.