Make an FOI request

Fill out the Freedom of Information form to make a request for information, or write to us at:

Information Requests
The Office of Communications
Riverside House
2a Southwark Bridge Road

If you require help or advice in accessing information, you can telephone the Ofcom Contact Centre on:

Telephone: 0300 123 3333
Textphone: 020 7981 3043
Welsh Line: 0300 123 2023

Wherever possible we will provide information in an accessible format.

What can I ask about?

You can ask about anything! But please search or browse this website first, to check if the information is already available. You can also read our responses to previous requests.

We aim to be as transparent as possible and to make as much information as possible available without the need to request it.

However, under the Freedom of Information Act we can withhold certain information, for instance if it is commercially sensitive, an unwarranted invasion of privacy, confidential or not in the public interest and to disclose it would hamper Ofcom’s ability to fulfil its regulatory duties. We can also refuse to release information that is intended for publication at a subsequent date.

If you request information that we consider exempt under the Act, we will explain why we consider exemptions apply.

How much does it cost?

In most instances requests are free. However, if you are requesting large amounts of information that require lots of printing, photocopying or formatting, then we are allowed to charge a small amount to cover these costs. We will always let you know if a charge is likely.

How long will it take to hear back?

Ofcom normally has 20 working days to respond to a request.