Ofcom in Wales
The Ofcom Wales team represents Ofcom in Wales and Wales within Ofcom – managing relationships and communications with the general public and a wide range of industry stakeholders, including politicians, industry and the media.
There are no current vacancies.
The team deals with all aspects of Ofcom’s remit and provides input and advice on issues as they apply to Wales to policy and project teams across Ofcom. Wales has representation on Ofcom's Content Board and has its own Advisory Committee.
Through extensive consultation exercises, a variety of events and well-established working relations with stakeholders, the team makes sure it has its finger on the pulse and is acutely aware of the needs of industry, consumers and citizens in Wales.
Eleanor is responsible for all aspects of Ofcom’s work in Wales. She works with colleagues across the organisation to ensure Ofcom is fully effective in delivering its objectives in Wales as well as enhancing its effectiveness in working with stakeholders, managing external relationships and public affairs. Contact Eleanor: email@example.com
Joanna manages Ofcom's Welsh language activities which includes print, online and social media. She also ensures the organisation is compliant with Welsh language Standards legislation. Contact Joanna: firstname.lastname@example.org
Meleri works across all policy areas to help ensure Ofcom can deliver and present its objectives effectively, focusing on political monitoring and relationships with key stakeholders in Wales. Contact Meleri: email@example.com
David is our Welsh language Associate. He supports our Welsh language activities and manages Ofcom's translation requirements. Contact David: firstname.lastname@example.org
Pete Stephen Alsop is our Spectrum Engineering/Enforcement Officer. His role entails investigating and resolving interference affecting radio systems and instigating enforcement where necessary. Contact Pete: email@example.com
Trains run regularly from Cardiff Queen Street railway station (via Cardiff Central) to Cardiff Bay station.
Caspian Point is a ten minute walk from Cardiff Bay railway station or a five-minute taxi ride from Cardiff Central station.
Local bus routes stop opposite the building.
You can catch the Bay Express (number 6) or the Cardiff Bay (8 or 35) bus from the city centre or Cardiff Central station.
Cardiff Bay is a 25-minute drive from Cardiff International Airport - follow the signs for Cardiff. At Culverhouse Cross, take the A4232 to Cardiff Bay and then continue as directed above
Address: 2 Caspian Point, Caspian Way, Cardiff CF10 4DQ
We welcome calls in Welsh. To contact our Welsh language helpline: 0300 123 2023 or 0207 981 3042
Fax: 029 2046 7233
Ofcom’s commitment to the Welsh Language
Ofcom takes the fulfilment of its obligations in relation to the Welsh language extremely seriously. We are proud of our commitment and the way in which we integrate the Welsh language into our work on a daily basis – enabling consumers to communicate with Ofcom in the language of their choice, be it in English or Welsh.
Ofcom’s final compliance notice from the Welsh Language Commission carries Ofcom’s full authority, support and approval.
Ofcom treats the Welsh and English languages on the basis of equality. When providing a service in the Welsh language, we always ensure that the Welsh language is treated no less favourably than the English language.
Ofcom believes that its approach to providing services in the Welsh language makes a positive contribution to the ability of citizens and consumers to engage with communications issues through the Welsh language.
Ofcom strives to provide good quality services to everyone at all times, but we accept that things may go wrong from time to time. If they do, we understand that you may wish to make a complaint.
Ofcom is keen to listen to your views so that we can learn from any mistakes and put them right whenever we can.
Any complaints relating to Ofcom’s work in the Welsh language or compliance with the Welsh Language Standards should be made to the Senior Welsh Language Advisor in the first instance. She will often be in the best position to understand your situation and give you an explanation as to what has happened.
You can complain by:
- Telephone 0300 123 2023 or 029 20467 200
- Email firstname.lastname@example.org
- Write to the Welsh language Senior Advisor, Ofcom, 2 Caspian Point, Caspian Way. Cardiff. CF10 4DQ
If this does not resolve your concerns, please contact the office of the Secretary to the Corporation, email@example.com or telephone 020 7981 3000. They will review your case and respond to you as quickly as possible.
Read our latest annual report to the Welsh language Commissioner.
The Advisory Committee for Wales advises Ofcom about the interests and opinions, in relation to communications matters, of people living in Wales.
Find out more about the Committee by visiting the Advisory Committee for Wales webpage.
Connected Nations Wales
To read older reports visit the Connected Nations section.
Ofcom's Annual Report on the BBC
Media Nations Wales
For more information please visit the BBC Operating Framework webpage.
Ofcom's Annual Report
To read older annual reports, visit the Annual Reports section.
Ofcom's Plan of Work
To read older annual plans, please visit the Annual Plans section.