The Ofcom Wales team represents Ofcom in Wales and Wales within Ofcom – managing relationships and communications with the general public and a wide range of industry stakeholders, including politicians, industry and the media.
The team deals with all aspects of Ofcom’s remit and provides input and advice on issues as they apply to Wales to policy and project teams across Ofcom. Wales has representation on Ofcom's Content Board and has its own Advisory Committee.
Through extensive consultation exercises, a variety of events and well-established working relations with stakeholders, the team makes sure it has its finger on the pulse and is acutely aware of the needs of industry, consumers and citizens in Wales.
Rhodri joined Ofcom in January 2004 and is responsible for all aspects of Ofcom's work in Wales.
Rhodri began his career as a journalist in 1980 and joined HTV Wales's current affairs department in July 1982. In 1989 he was one of the co-founders of Wales's largest independent production company, Agenda Television, now known as Tinopolis.
In 1999 he was appointed Chair of the Welsh Language Board, the body responsible for promoting the use of the Welsh language.
He has also served as a member of the Board of Visitors at HM Prison, Cardiff, the Welsh Assembly Government Ministerial Advisory Group on Public Service Delivery and Cymer Comprehensive School's Board of Governors in the Rhondda.
His leisure interests include cricket, golf, wine, and music.
Elinor looks after Ofcom’s stakeholders in Wales and coordinates a creative programme of events in order to engage with those interested in Ofcom’s work.
She manages all communications with the press and media as well as with Welsh politicians and civil servants, ensuring that they are well informed about Ofcom’s work.
Elinor also oversees Ofcom's Welsh language activities, including compliance with the Welsh Language Standards legislation and all Welsh print and online publications.
Before joining Ofcom in 2007 Elinor worked for the Welsh Language Board, following three years as a Community Marketing Manager for BBC Wales. Whilst working as Marketing Manager for Urdd Gobaith Cymru and Dalier Sylw theatre company, Elinor traveled extensively throughout Wales. As a result she has a deep understanding of Welsh issues.
When not at work, Elinor is kept as busy at home, looking after her two children. In any spare time that she has left, she enjoys gardening, running, mountain biking and is a dab hand at making welsh cakes.
Joanna joined Ofcom in July 2017 in the new role of Welsh language Senior Advisor. She manages Ofcom's Welsh language activities including translation requirements, print and online production and ensures the organisation is compliant with Welsh language Standards legislation.
Joanna began her career as a producer for ITV1 Wales before moving on to work as a Marketing Manager and Producer at S4C.
She then worked for the Arts Council of Wales as its Senior Press and Media Officer and as a Senior Interactive Producer at BBC Cymru Wales. Before joining Ofcom she worked at Cardiff University, managing the institution's Welsh language web content.
In her spare time Joanna has published seven novels in both Welsh and English languages. She enjoys reading, walking and binge watching TV dramas.
Liz has been with Ofcom since its inception, transferring from the ITC after working for the Head of ITC Wales & West for eight years. Her current role includes overseeing all aspects of administration, facilities, finance and office management relating to the Cardiff office and acting as administrator to the Ofcom Wales team.
Before joining the ITC, Liz worked in London for 10 years in various PR and Communications roles but at the age of 29 decided that city life had lost its appeal and decided to spend six months travelling before settling in Wales.
She has a grown-up daughter who has recently graduated in Events Management at Manchester University. In her spare time Liz enjoys travelling, long walks in the country with the youngest member of the family – Sonny the Jack Russell - and doing DIY whilst her husband cooks!
Nia joined Ofcom in March 2015 and is responsible for managing all aspects of Ofcom’s Advisory Committee for Wales. She provides support to the National Assembly for Wales’ Cross Party Group on Digital Communications, represents Ofcom on the Welsh Government’s Digital Inclusion Board and Wales Internet Safety Partnership and contributes to Ofcom’s research and policy work.
Before joining Ofcom, Nia worked as a Subtitler for Testun Cyf based at S4C for seven years and is particularly interested in Ofcom’s work on public service broadcasting.
With a degree in music, she enjoys playing the piano and is a member of a mixed-voice choir in Cardiff. She enjoys running, having recently completed the Cardiff half-marathon, as well as a little Zumba.
Ofcom takes the fulfilment of its obligations in relation to the Welsh language extremely seriously. We are proud of our commitment and the way in which we integrate the Welsh language into our work on a daily basis – enabling consumers to communicate with Ofcom in the language of their choice, be it in English or Welsh.
Ofcom’s final compliance notice from the Welsh Language Commission carries Ofcom’s full authority, support and approval.
Ofcom treats the Welsh and English languages on the basis of equality. When providing a service in the Welsh language, we always ensure that the Welsh language is treated no less favourably than the English language.
Ofcom believes that its approach to providing services in the Welsh language makes a positive contribution to the ability of citizens and consumers to engage with communications issues through the Welsh language.
Ofcom strives to provide good quality services to everyone at all times, but we accept that things may go wrong from time to time. If they do, we understand that you may wish to make a complaint.
Ofcom is keen to listen to your views so that we can learn from any mistakes and put them right whenever we can.
Any complaints relating to Ofcom’s work in the Welsh language or compliance with the Welsh Language Standards should be made to the Senior Welsh Language Advisor in the first instance. She will often be in the best position to understand your situation and give you an explanation as to what has happened.
Write to the Welsh language Senior Advisor, Ofcom, 2 Caspian Point, Caspian Way. Cardiff. CF10 4DQ
If this does not resolve your concerns, please contact the office of the Secretary to the Corporation, Steve Gettings at firstname.lastname@example.org or telephone 020 7981 3000. Steve will review your case and respond to you as quickly as possible.
The Ofcom team in Belfast represents Ofcom in Northern Ireland and Northern Ireland in Ofcom. We ensure that we keep in touch with the views and opinions of citizens and consumers, the regulated industries and stakeholders more generally in Northern Ireland and factor these into our policy and decision making.
The Ofcom Scotland Team represents Ofcom in Scotland and Scotland in Ofcom. We ensure that we keep in touch with the views and opinions of citizens and consumers, the regulated industries and stakeholders, and factor these in to our policy and decision-making.