The Ofcom Wales team represents Ofcom in Wales and Wales within Ofcom – managing relationships and communications with the general public and a wide range of industry stakeholders, including politicians, industry and the media.
There are currently no vacancies in our Wales office.
The team deals with all aspects of Ofcom’s remit and provides input and advice on issues as they apply to Wales to policy and project teams across Ofcom. Wales has representation on Ofcom's Content Board and has its own Advisory Committee.
Through extensive consultation exercises, a variety of events and well-established working relations with stakeholders, the team makes sure it has its finger on the pulse and is acutely aware of the needs of industry, consumers and citizens in Wales
Trains run regularly from Cardiff Queen Street railway station (via Cardiff Central) to Cardiff Bay station.
Caspian Point is a five-minute walk from Cardiff Bay railway station or a five-minute taxi ride from Cardiff Central station.
Local bus routes stop opposite the building.
You can catch the Bay Express (number 6) or the Cardiff Bay (8 or 35) bus from the city centre or Cardiff Central station.
Cardiff Bay is a 25-minute drive from Cardiff International Airport - follow the signs for Cardiff. At Culverhouse Cross, take the A4232 to Cardiff Bay and then continue as directed above
Address: 2 Caspian Point, Caspian Way, Cardiff CF10 4DQ
Tel: 0300 123 2023 or 029 2046 7200
Fax: 029 2046 7233
Ofcom takes the fulfilment of its obligations in relation to the Welsh language extremely seriously. We are proud of our commitment and the way in which we integrate the Welsh language into our work on a daily basis – enabling consumers to communicate with Ofcom in the language of their choice, be it in English or Welsh.
Ofcom’s final compliance notice from the Welsh Language Commission carries Ofcom’s full authority, support and approval.
Ofcom treats the Welsh and English languages on the basis of equality. When providing a service in the Welsh language, we always ensure that the Welsh language is treated no less favourably than the English language.
Ofcom believes that its approach to providing services in the Welsh language makes a positive contribution to the ability of citizens and consumers to engage with communications issues through the Welsh language.
Ofcom strives to provide good quality services to everyone at all times, but we accept that things may go wrong from time to time. If they do, we understand that you may wish to make a complaint.
Ofcom is keen to listen to your views so that we can learn from any mistakes and put them right whenever we can.
Any complaints relating to Ofcom’s work in the Welsh language or compliance with the Welsh Language Standards should be made to the Welsh Language Officer in the first instance. She will often be in the best position to understand your situation and give you an explanation as to what has happened.
You can complain by:
If this does not resolve your concerns, please contact the office of the Secretary to the Corporation, Steve Gettings email@example.com or telephone 020 7981 3000. Steve will review your case and respond to you as quickly as possible.
The Advisory Committee for Wales advises Ofcom about the interests and opinions, in relation to communications matters, of people living in Wales. Find out more about its role and its members.
Communications Market Reports
Connected Nations Report
A Broadband Guide for Wales
This Broadband Guide for Wales was compiled by Ofcom Wales staff following a meeting with the National Assembly for Wales Cross Party Group.
Assembly members felt that it would be invaluable if Ofcom were to compile a useful resource for Assembly Members and their staff which would explain the basics of broadband; the different delivery options available; as well as informing them about Ofcom’s latest work and the political interventions which are taking place at a Welsh, UK and European level. The result is Ofcom’s Broadband Guide for Wales.