Our work in the Welsh language

We’re proud of our commitment to the Welsh language and how we integrate it into our work. This work, by our teams across the UK, enables you to communicate with Ofcom in the language of your choice – Welsh or English.

Our approach

Ofcom treats the Welsh and English languages equally in our work in Wales. When providing a service in Welsh, we aim to make sure the Welsh language is treated no less favourably than the English language. In deciding when to provide a Welsh language service, we apply a consistent decision-making process. If the service in question relates to something that affects, or is relevant to people and businesses in Wales, we will provide a Welsh-language service as standard practice.

We believe our approach makes a positive contribution to the ability of Welsh speakers to engage with communications issues in their chosen language.

Here’s an outline of what we offer to Welsh speakers.