24 June 2010

Ofcom recognises the importance of providing a website that is accessible to everyone, including people with disabilities.

We are working towards WCAG AA compliance for this website, and we hope to be compliant by January 2017.

Ofcom seeks to be forward-compliant in accessibility. This means we make every effort to ensure that everything we have created and published online since 29 December 2003 (the date we assumed our statutory powers) complies with WCAG AA standards.

However, it is not possible to guarantee that older material previously published by our predecessor bodies and held in archives will meet accessibility criteria. Much of that legacy material was created without following accessibility standards and it is now very difficult to update this material.

Alternative formats

We will consider all reasonable requests for our publications in alternative formats or other languages.

Please call our Advisory Team Monday-Friday between 09:00 and 17:00 on 020 7981 3040 or 0300 123 3333.

If you are deaf or speech-impaired, our textphone number is 020 7981 3043. Alternatively use our Video Relay Service if you would like to contact Ofcom in British Sign Language. Please note that these numbers only work with special equipment used by people who are deaf or hard of hearing.

Welsh speakers can call 020 7981 3042 or 0300 123 2023. Our fax number is 020 7981 3334.