Statement: Review of Second Class safeguard caps 2024

  • Start: 26 June 2023
  • Status: Statement published
  • End: 01 September 2023

Statement published: 24 January 2024

This document sets out Ofcom’s decisions regarding retail price caps on Royal Mail’s universal postal services to apply from 1 April 2024 to 31 March 2027.

The main aim of our proposals is to ensure that universal postal services remain affordable for consumers. In making our decisions, we have also taken into account the impact of any caps on the financial sustainability of the universal service.

Main documents

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Responder name Type
Beaver, C (PDF File, 118.8 KB) Individual
Citizen's Advice (PDF File, 938.2 KB) Organisation
Communications Consumer Panel (PDF File, 609.2 KB) Organisation
Consumer Council Northern Ireland (PDF File, 756.6 KB) Organisation
Consumer Scotland (PDF File, 198.7 KB) Organisation
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