Consultation: Delivering the Broadband Universal Service

  • Start: 05 December 2018
  • Status: Closed
  • End: 13 February 2019

Ensuring people across all parts of the UK – in the countryside, towns and cities – can benefit from a decent broadband connection is a priority for Ofcom. In March 2018, the Government introduced legislation for a Broadband Universal Service Obligation (USO), which will give homes and businesses the right to request a decent broadband connection. To receive a universal broadband service, people must meet certain eligibility criteria set by the Government.

Ofcom welcomes the Government’s decision to introduce the USO and is now responsible for its implementation. In June, we asked telecoms providers to come forward as prospective Universal Service Providers, and in September we consulted on the regulations for designating Universal Service Providers.

This document sets out that we have decided to directly designate Universal Service Providers to deliver the USO. This document also sets out our proposals on the providers we propose to designate, and the conditions that should apply for delivering USO connections and services.

Main documents

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Responder name Type
Adam, Mr G. (PDF File, 71.8 KB) Individual
BT (PDF File, 871.4 KB) Organisation
CISAS (PDF File, 91.7 KB) Organisation
CityFibre (PDF File, 246.8 KB) Organisation
Communications Consumer Panel (CCP) (PDF File, 299.6 KB) Organisation
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