Further consultation: Making on-demand services accessible

  • Start: 08 July 2020
  • Status: Closed
  • End: 16 September 2020

Catch-up and on-demand services are increasingly popular, but these services are often not accessible to people with hearing and sight impairments, because they don’t provide features like subtitles, audio description and signing.

In 2018, Ofcom made recommendations to Government on new regulations to improve the accessibility of regulated video on-demand services (“ODPS”). Following a formal request from Government, we are now consulting on additional detail, looking at how the regulations should work in practice including who should be exempt.


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