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Consultation: Open Communications – Enabling people to share data with innovative services

  • Start: 04 August 2020
  • Status: Open
  • End: 10 November 2020

Across the economy, better technology and the ability to gather more data are allowing companies to innovate and offer new services. We want to stay at the forefront of these developments to make sure data and innovation work in the interest of customers in communications markets.

These markets offer lots of choice for customers, but the options can be complex and difficult to navigate. People might find it daunting or too much effort to search for a new deal. Enabling people to share their data at the click of a button could make this process quicker, easier and more effective, helping customers to find more suitable products for their needs.

In this consultation we examine the case for Open Communications – an initiative for the retail telecoms and pay TV markets, which would enable people and small businesses to tell their communications provider to share information about their services, easily and securely, with third parties of their choice. We explore what an Open Communications initiative could achieve for people and businesses and how it could work.

In support of our consultation, the Open Data Institute has also published a report examining potential use cases for Open Communications and how it could be implemented.

Responding to this consultation

Please submit responses using the consultation response form (ODT, 51.6 KB).

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Supporting documents


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