070 numbers are designed to be used as a personal or ‘follow-me’ service, and are sometimes confused with mobile numbers. We are concerned about this confusion, and consumers potentially facing high charges when calling 070 numbers, as well as evidence of these numbers being misused for fraudulent purposes.
In this document, we set out our provisional assessment of the market for terminating 070 numbers, and proposals for the regulation of this market. This forms part of the Call Cost Review we announced in May 2017.
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