Statement: EPG Accessibility

  • Start: 04 December 2017
  • Status: Statement published
  • End: 06 February 2018

Statement published 27 June 2018

This document sets out Ofcom’s decision to amend its Code on Electronic Programme Guides (EPGs), which (among other things) sets out the practices EPG providers must follow to provide the features and information needed to enable EPGs to be used by people with disabilities affecting their sight or hearing or both.

Following a public consultation, we have decided to set a practice for EPG providers to use reasonable endeavours to introduce certain accessibility features, where practicable.

As with most other published Ofcom documents, this consultation is available on Ofcom’s website in a version (Portable Document Format) which is compatible with most screen-readers.

We will consider all reasonable requests for publication of this statement in alternative formats or other languages. If you would like to make a request, you can call our Advisory Team from Monday to Friday between 09:00 and 17:00 on 020 7981 3040 or 0300 123 3333. If you are deaf or speech-impaired, you can use our textphone numbers, which are 020 7981 3043 or 0300 123 2024.

Main documents

Supporting documents

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Responder name Type
BT (PDF File, 492.4 KB) Organisation
Communication Consumer Panel (PDF File, 79.5 KB) Organisation
Dowling, Mr S (PDF File, 172.5 KB) Individual
European Guide Dog Federation (PDF File, 378.5 KB) Organisation
Farley, Mr J (PDF File, 165.9 KB) Individual
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