Arrangements for porting phone numbers when customers switch supplier
- Start: 17 July 2007
- Status: Statement published
- End: 10 September 2007
This statement sets out changes that Ofcom is making to the rules governing number portability in the UK.
We are making those changes to protect consumers from problems arising from the way calls to ported fixed and mobile numbers are routed and to make the process of porting mobile numbers easier for consumers.
As a result of the Competition Appeal Tribunal’s judgment in Vodafone v Ofcom, of 18 September 2008, the modifications made to General Condition 18 of Part 2 of the General Conditions of Entitlement by Ofcom’s concluding statement entitled “Telephone number portability for consumers switching suppliers” dated 29 November 2007 have been set aside.
Communications Providers are referred to the Consolidated Version Of General Conditions as at 15 August 2007 (including annotations) which sets out the current number portability obligations.
Consultation: Arrangements for porting phone numbers when customers switch supplier