Ofcom’s approach to enforcement

  • Start: 23 January 2017
  • Status: Statement published
  • End: 06 March 2017

In this document, we set out our decision on changes to our Enforcement Guidelines.

These explain how we investigate compliance with and approach enforcement of regulatory requirements relating to electronic communications networks and services, postal services, consumer protection legislation, competition law and certain competition-related conditions in broadcast licences.

We are publishing alongside this statement final versions of the documents setting out our new enforcement procedures.

Main documents

Statement: Ofcom’s approach to enforcement

(PDF File, 398.8 KB)

Supporting documents

Regulatory Enforcement Guidelines for investigations

(PDF File, 754.9 KB)

Enforcement guidelines for Competition Act investigations

(PDF File, 1007.1 KB)

Procedures for investigating breaches of competition-related conditions in Broadcasting Act licences

(PDF File, 784.7 KB)

Advice for complainants

(PDF File, 186.1 KB)

Consultation: Ofcom’s approach to enforcement

(PDF File, 330.1 KB)

[DRAFT] Enforcement guidelines

(PDF File, 1006.9 KB)

[DRAFT] Enforcement guidelines for Competition Act investigations

(PDF File, 896.4 KB)

[DRAFT] Procedures for investigating breaches of competition-related conditions in Broadcasting Act licences Guidelines

(PDF File, 333.4 KB)

[DRAFT] Advice for complainants

(PDF File, 378.9 KB)
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Responses

Responder name Type
Ashurst (PDF File, 126.9 KB) Organisation
Baker McKenzie (PDF File, 114.2 KB) Organisation
BT (PDF File, 596.6 KB) Organisation
CCP-ACOD (PDF File, 87.3 KB) Organisation
CLLS (PDF File, 118.5 KB) Organisation
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