Statement: Review of Ofcom's Code on Television Access Services and Guidance on BBC Accessibility

  • Start: 20 November 2019
  • Status: Statement published
  • End: 31 January 2020

Statement published 5 February 2021

Ofcom’s Code on Television Access Services includes guidance which must be observed by the BBC in relation to providing access services (subtitles, audio description and signing) on its television channels. In line with the BBC’s Royal Charter and Agreement 2016, and following our consultation in November 2019, this document sets out our decisions regarding how the BBC should make its UK Public Services accessible. It also sets out changes to improve the clarity of our Code on Television Access Services for all broadcasters.

A summary of our decisions is available in British Sign Language (BSL).

Main documents

Supporting documents

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Responder name Type
BBC (PDF File, 119.3 KB) Organisation
Name withheld (PDF File, 145.4 KB) Individual
National Association of Deafened People (PDF File, 80.7 KB) Organisation
RAD (PDF File, 178.6 KB) Organisation
RNIB (PDF File, 115.5 KB) Organisation
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