Consultation: Review of Ofcom's Code on Television Access Services and Guidance on BBC Accessibility

  • Start: 20 November 2019
  • Status: Open
  • End: 31 January 2020

Ofcom’s Code on Television Access Services includes guidance which must be observed by the BBC in relation to providing access services (subtitles, audio description and signing) on its television channels. In line with the BBC’s Royal Charter and Agreement 2016, Ofcom is now reviewing how the BBC should make its UK Public Services accessible.

At the same time, we are consulting on changes to improve the clarity of our Code on Television Access Services for all broadcasters.

If you have accessibility requirements which are not met by these publications, and would like to request information in a different format, you can email accessibility@ofcom.org.uk or call our Advisory Team from Monday to Friday between 09:00 and 17:00 on 020 7981 3040 or 0300 123 3333. If you are deaf or speech-impaired, you can use our textphone numbers, which are 020 7981 3043 or 0300 123 2024.

Update 15 January 2020 — Extension of deadline

Due to a technical error, we have today extended the deadline for responses to 31 January 2020.

Responding to this consultation

Please submit responses using the consultation response form (ODT, 50.8 KB).


Main documents


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