Consultations and statements
Latest publications
Further consultation: Protecting participants in TV and radio programmes
We are proposing new rules to require broadcasters to take 'due care' of people participating in television and radio programmes, extending existing protections.
Consultation: Proposed measures to require compliance with international guidelines for limiting exposure to electromagnetic fields (EMF)
We are proposing to include a specific condition in Wireless Telegraphy Act licences requiring licensees to comply with the relevant levels from the ICNIRP Guidelines.
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Consultation: Fair treatment and easier switching for broadband and mobile customers – Proposals to implement the new European Electronic Communications Code
- Consultation
- Start: 17 December 2019
- Status: Closed
- End: 03 March 2020
We are proposing a new package of measures to protect broadband, mobile, pay TV and landline phone customers and help ensure they get a fair deal.
https://www.ofcom.org.uk/consultations-and-statements/category-1/proposals-to-implement-new-eecc
Consultation: Digital Comparison Tools – proposed changes to Ofcom’s voluntary accreditation scheme
- Consultation
- Start: 17 December 2019
- Status: Closed
- End: 28 February 2020
We are proposing changes to our accreditation scheme to make sure comparison tools continue to work for customers in the digital market.
https://www.ofcom.org.uk/consultations-and-statements/category-1/proposed-changes-voluntary-accreditation-scheme
Statement: Measures to support Openreach’s trials in Salisbury and Mildenhall
- Consultation
- Statement
- Start: 27 November 2019
- Status: Statement published
- End: 06 January 2020
The statement sets out our decision to make the changes proposed in the consultation, and also a related consultation published in July 2019.
https://www.ofcom.org.uk/consultations-and-statements/category-2/openreach-trials-salisbury-and-mildenhall
Statement: Making communications markets work well for customers – a framework for assessing fairness in broadband, mobile, home phone and pay TV
- Consultation
- Statement
- Start: 17 June 2019
- Status: Statement published
- End: 12 August 2019
Our fairness framework explains how we are likely to assess fairness concerns when they arise and the kinds of problems that might prompt action from us.
https://www.ofcom.org.uk/consultations-and-statements/category-2/making-communications-markets-work-well-for-customers
Consultation: Compensating providers delivering universal services
- Consultation
- Start: 05 November 2019
- Status: Closed
- End: 07 January 2020
We are proposing rules and procedures providers should follow to make a claim for any unfair costs involved in providing the broadband universal service.
https://www.ofcom.org.uk/consultations-and-statements/category-2/compensating-providers-delivering-universal-services
Consultation: Proposed guide for treating vulnerable consumers fairly
- Consultation
- Start: 25 September 2019
- Status: Closed
- End: 20 November 2019
We are proposing measures that broadband, phone and pay-TV providers could adopt to make sure they treat vulnerable people fairly.
https://www.ofcom.org.uk/consultations-and-statements/category-2/treating-vulnerable-consumers-fairly
Helping consumers get better deals: initial conclusions from our review of pricing practices in fixed broadband and statement on end-of-contract notifications and annual best tariff information
- Consultation
- Statement
- Start: 14 December 2018
- Status: Statement published
- End: 01 February 2019
We are examining the scale of any harm resulting from pricing practices in the fixed broadband market, and setting out our proposals to help consumers get better deals.
https://www.ofcom.org.uk/consultations-and-statements/category-2/helping-consumers-get-better-deals
Statement: Ofcom's Annual Plan 2019/20
- Consultation
- Start: 03 December 2018
- Status: Closed
- End: 08 February 2019
Statement of our plan of work for the next financial year(2019/20).
https://www.ofcom.org.uk/consultations-and-statements/category-1/annual-plan-2019-20
Call for expressions of interest: Implementing the Broadband Universal Service Obligation
- Consultation
- Start: 19 June 2018
- Status: Closed
- End: 20 August 2018
This document explains how we will designate Universal Service Provider(s) to deliver broadband connections, and calls on interested bodies to come forward.
https://www.ofcom.org.uk/consultations-and-statements/category-2/implementing-broadband-uso
Statement on changes to the General Conditions of Entitlement
- Consultation
- Statement
- Start: 26 April 2018
- Status: Statement published
- End: 28 May 2018
This statement sets out Ofcom's decision to amend general condition C6.6, additional changes to our guidance on Calling Line Identification facilities, and a number of minor drafting changes.
https://www.ofcom.org.uk/consultations-and-statements/category-3/changes-general-conditions-of-entitlement
Wholesale local access market review
- Consultation
- Statement
- Start: 31 March 2017
- Status: Statement published
- End: 09 June 2017
Consultation on proposals for regulation of the wholesale market – the Wholesale Local Access market – for services that use this fixed connection between the local telephony exchange to a home or business premises to deliver broadband or landlines.
https://www.ofcom.org.uk/consultations-and-statements/category-1/wholesale-local-access-market-review
Statement: Annual Plan 2018-19
- Consultation
- Statement
- Start: 01 December 2017
- Status: Statement published
- End: 09 February 2018
Our Annual Plan 2018/19 highlights some of the key work areas that we will seek to deliver in order to meet our goals.
https://www.ofcom.org.uk/consultations-and-statements/category-1/proposed-annual-plan-2018-19
Statement: Quality of service for WLR, MPF and GEA
- Consultation
- Statement
- Start: 31 March 2017
- Status: Statement published
- End: 09 June 2017
Proposals for regulating the quality of Openreach’s services that are used by telecommunications providers to provide broadband and telephone services to customers and businesses.
https://www.ofcom.org.uk/consultations-and-statements/category-1/quality-of-service
Statement: Automatic compensation
- Consultation
- Statement
- Start: 24 March 2017
- Status: Statement published
- End: 05 June 2017
In this statement, we set out our conclusion that there is a need for an automatic compensation scheme to protect residential consumers who suffer from certain service quality failures with their landline and/or broadband services.
https://www.ofcom.org.uk/consultations-and-statements/category-1/automatic-compensation
Proposal to apply Code Powers to Boundless Networks Limited
- Consultation
- Statement
- Start: 13 October 2017
- Status: Statement published
- End: 13 November 2017
This document sets out Ofcom’s proposal to apply the electronic communications code to Boundless Networks Limited.
https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-boundless-networks-limited
Proposal to apply Code Powers to County Broadband Limited
- Consultation
- Statement
- Start: 13 October 2017
- Status: Statement published
- End: 13 November 2017
This document sets out Ofcom’s proposal to apply the electronic communications code to Country Broadband Limited.
https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-county-broadband-limited
Delivering a more independent Openreach
- Consultation
- Statement
- Start: 17 March 2017
- Status: Statement published
- End: 28 April 2017
On 10 March 2017, BT notified Ofcom of voluntary commitments to further reform Openreach.
https://www.ofcom.org.uk/consultations-and-statements/category-3/delivering-a-more-independent-openreach
Statement: Non-domestic rates and the price for regulated Dark Fibre
- Consultation
- Statement
- Start: 11 April 2017
- Status: Statement published
- End: 22 May 2017
This document proposes an amendment to one of the regulatory conditions imposed on BT under the April 2016 Business Connectivity Market Review.
https://www.ofcom.org.uk/consultations-and-statements/category-2/ndr-regulated-dark-fibre
Proposal to apply Code Powers to Airband Community Internet Limited
- Consultation
- Start: 02 June 2017
- Status: Closed
- End: 03 July 2017
This document sets out a summary of the contents of an application for Code powers by Airband Community Internet Limited, as well as our proposal to grant Code powers in their favour.
https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-airband-community-internet
Proposal to apply Code Powers to G. Network Communications Limited
- Consultation
- Start: 05 May 2017
- Status: Closed
- End: 05 June 2017
This document sets out Ofcom’s proposal to apply the electronic communications code (“the Code”) to G. Network Communications Limited.
https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-gnetwork-communications