Consultations and statements
Latest publications
Consultation: Proposal to apply Code powers to Exponential-e Limited
This document sets out Ofcom’s proposal to apply the electronic communications code (“the Code”) to Exponential-e Limited.
Consultation: Proposal to apply Code powers to Connexin Limited
This document sets out Ofcom’s proposal to apply the electronic communications code (“the Code”) to Connexin Limited.
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Statement: Implementation of the new European Electronic Communications Code
- Consultation
- Statement
- Start: 27 October 2020
- Status: Statement published
- End: 30 November 2020
We have confirmed a package of new rules that protect broadband, mobile, pay TV and landline customers, to help make sure they get a fair deal.
https://www.ofcom.org.uk/consultations-and-statements/category-1/proposals-to-implement-new-eecc
Consultation: Open Communications – Enabling people to share data with innovative services
- Consultation
- Start: 04 August 2020
- Status: Closed
- End: 10 November 2020
In this consultation we examine the case for Open Communications, an initiative for people and businesses in the telecoms and pay TV markets.
https://www.ofcom.org.uk/consultations-and-statements/category-1/open-communications
Statement: Digital Comparison Tools – changes to Ofcom’s voluntary accreditation scheme
- Consultation
- Statement
- Start: 17 December 2019
- Status: Statement published
- End: 28 February 2020
We are making changes to our accreditation scheme to make sure comparison tools continue to work for customers of communication services.
https://www.ofcom.org.uk/consultations-and-statements/category-1/proposed-changes-voluntary-accreditation-scheme
Call for evidence: Video-sharing platform regulation
- Consultation
- Start: 16 July 2020
- Status: Closed
- End: 24 September 2020
Ofcom is seeking evidence and information related to the new requirements that will apply to video-sharing platforms.
https://www.ofcom.org.uk/consultations-and-statements/category-1/video-sharing-platform-regulation
Statement: Automatic compensation
- Consultation
- Statement
- Start: 24 March 2017
- Status: Statement published
- End: 05 June 2017
In this statement, we set out our conclusion that there is a need for an automatic compensation scheme to protect residential consumers who suffer from certain service quality failures with their landline and/or broadband services.
https://www.ofcom.org.uk/consultations-and-statements/category-1/automatic-compensation
Helping consumers get better deals: review of pricing practices in fixed broadband
- Consultation
- Statement
- Start: 14 December 2018
- Status: Statement published
- End: 01 February 2019
We are examining the scale of any harm resulting from pricing practices in the fixed broadband market, and setting out our proposals to help consumers get better deals.
https://www.ofcom.org.uk/consultations-and-statements/category-2/helping-consumers-get-better-deals
Treating vulnerable customers fairly: a guide for phone, broadband and pay-TV providers
- Consultation
- Statement
- Start: 25 September 2019
- Status: Statement published
- End: 20 November 2019
We are proposing measures that broadband, phone and pay-TV providers could adopt to make sure they treat vulnerable people fairly.
https://www.ofcom.org.uk/consultations-and-statements/category-2/treating-vulnerable-consumers-fairly
Statement: Compensating providers delivering universal services
- Consultation
- Statement
- Start: 05 November 2019
- Status: Statement published
- End: 07 January 2020
We have made our decision on the funding regulations to compensate providers for universal services.
https://www.ofcom.org.uk/consultations-and-statements/category-2/compensating-providers-delivering-universal-services
Statement: Measures to support Openreach’s trials in Salisbury and Mildenhall
- Consultation
- Statement
- Start: 27 November 2019
- Status: Statement published
- End: 06 January 2020
The statement sets out our decision to make the changes proposed in the consultation, and also a related consultation published in July 2019.
https://www.ofcom.org.uk/consultations-and-statements/category-2/openreach-trials-salisbury-and-mildenhall
Statement: Making communications markets work well for customers – a framework for assessing fairness in broadband, mobile, home phone and pay TV
- Consultation
- Statement
- Start: 17 June 2019
- Status: Statement published
- End: 12 August 2019
Our fairness framework explains how we are likely to assess fairness concerns when they arise and the kinds of problems that might prompt action from us.
https://www.ofcom.org.uk/consultations-and-statements/category-2/making-communications-markets-work-well-for-customers
Statement: Ofcom's Annual Plan 2019/20
- Consultation
- Start: 03 December 2018
- Status: Closed
- End: 08 February 2019
Statement of our plan of work for the next financial year(2019/20).
https://www.ofcom.org.uk/consultations-and-statements/category-1/annual-plan-2019-20
Call for expressions of interest: Implementing the Broadband Universal Service Obligation
- Consultation
- Start: 19 June 2018
- Status: Closed
- End: 20 August 2018
This document explains how we will designate Universal Service Provider(s) to deliver broadband connections, and calls on interested bodies to come forward.
https://www.ofcom.org.uk/consultations-and-statements/category-2/implementing-broadband-uso
Statement on changes to the General Conditions of Entitlement
- Consultation
- Statement
- Start: 26 April 2018
- Status: Statement published
- End: 28 May 2018
This statement sets out Ofcom's decision to amend general condition C6.6, additional changes to our guidance on Calling Line Identification facilities, and a number of minor drafting changes.
https://www.ofcom.org.uk/consultations-and-statements/category-3/changes-general-conditions-of-entitlement
Wholesale local access market review
- Consultation
- Statement
- Start: 31 March 2017
- Status: Statement published
- End: 09 June 2017
Consultation on proposals for regulation of the wholesale market – the Wholesale Local Access market – for services that use this fixed connection between the local telephony exchange to a home or business premises to deliver broadband or landlines.
https://www.ofcom.org.uk/consultations-and-statements/category-1/wholesale-local-access-market-review
Statement: Annual Plan 2018-19
- Consultation
- Statement
- Start: 01 December 2017
- Status: Statement published
- End: 09 February 2018
Our Annual Plan 2018/19 highlights some of the key work areas that we will seek to deliver in order to meet our goals.
https://www.ofcom.org.uk/consultations-and-statements/category-1/proposed-annual-plan-2018-19
Statement: Quality of service for WLR, MPF and GEA
- Consultation
- Statement
- Start: 31 March 2017
- Status: Statement published
- End: 09 June 2017
Proposals for regulating the quality of Openreach’s services that are used by telecommunications providers to provide broadband and telephone services to customers and businesses.
https://www.ofcom.org.uk/consultations-and-statements/category-1/quality-of-service
Proposal to apply Code Powers to Boundless Networks Limited
- Consultation
- Statement
- Start: 13 October 2017
- Status: Statement published
- End: 13 November 2017
This document sets out Ofcom’s proposal to apply the electronic communications code to Boundless Networks Limited.
https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-boundless-networks-limited
Proposal to apply Code Powers to County Broadband Limited
- Consultation
- Statement
- Start: 13 October 2017
- Status: Statement published
- End: 13 November 2017
This document sets out Ofcom’s proposal to apply the electronic communications code to Country Broadband Limited.
https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-county-broadband-limited
Delivering a more independent Openreach
- Consultation
- Statement
- Start: 17 March 2017
- Status: Statement published
- End: 28 April 2017
On 10 March 2017, BT notified Ofcom of voluntary commitments to further reform Openreach.
https://www.ofcom.org.uk/consultations-and-statements/category-3/delivering-a-more-independent-openreach
Statement: Non-domestic rates and the price for regulated Dark Fibre
- Consultation
- Statement
- Start: 11 April 2017
- Status: Statement published
- End: 22 May 2017
This document proposes an amendment to one of the regulatory conditions imposed on BT under the April 2016 Business Connectivity Market Review.
https://www.ofcom.org.uk/consultations-and-statements/category-2/ndr-regulated-dark-fibre