Under a new BBC Royal Charter, Ofcom will become the BBC's first external regulator in April 2017.
We've set out our proposals to reform the process for switching mobile provider, and to remove requirements on consumers to pay for their old service during a notice period once they have switched provider.
A consultation on proposals for regulation of the wholesale market – the Wholesale Local Access market - for services that use this fixed connection between the local telephony exchange to a home or business premises to deliver broadband or landlines.
This document sets out Ofcom’s proposal to apply the electronic communications code (“the Code”) to G. Network Communications Limited.
Proposals for regulating the quality of Openreach’s services that are used by telecommunications providers to provide broadband and telephone services to customers and businesses.
Update on BT’s voluntary notification under s.89C Communications Act 2003 and consultation on releasing the BT Undertakings pursuant to section 154 Enterprise Act 2002.
This document proposes an amendment to one of the regulatory conditions imposed on BT under the April 2016 Business Connectivity Market Review.
In this consultation we set out proposals to introduce automatic compensation for residential consumers of landline and/or broadband services who suffer quality of service problems in relation to delayed repairs, delayed provisions and missed appointments.
The UK Government intends to introduce a broadband universal service obligation (USO) that would give everyone a right to a decent broadband connection on reasonable request.
Ofcom exists to make communications markets work for everyone. To achieve this, we are proposing three main goals: to promote competition and ensure that markets work effectively for consumers; to secure standards and improve quality; and to protect consumers from harm.
In February 2016, Ofcom published its initial conclusions from its Strategic Review of Digital Communications. That document set out a range of actions to make communications work for everyone.
Ofcom is considering whether to update rules in the Broadcasting Code (“the Code”) relating to the protection of children. Specifically, Ofcom is considering whether broadcasters should be allowed to show a wider variety of content more suitable for adults before the watershed, provided that a mandatory PIN protection system is in place.
This document confirms that spectrum within the 55-68 MHz, 70.5-71.5 MHz and 80.0-81.5 MHz bands can be used for Internet of Things (IoT) services and Machine-to-Machine (M2M) applications.
Providers of Publicly Available Telephone Services (‘PATS’ - fixed and mobile voice services) with an annual turnover in those services of over £40 million are required to obtain approval of their Total Metering and Billing Systems (‘TMBS’) from third-party assessors appointed by Ofcom.
Ofcom’s Business Connectivity Market Review examines the markets for the provision of leased lines to businesses in the UK.
This document is an interim consultation within Ofcom’s current Business Connectivity Market Review (BCMR). The BCMR looks at competition in the supply of leased lines, which we have historically defined as dedicated and symmetric fixed line connections purchased by businesses.
Variation of UK Broadband’s 3.4 GHz Licence
Proposal to apply Code Powers to Hyperoptic Ltd - Statutory notification under section 107(6) of the Communications Act 2003
Revisions to Ofcom's guidance on network and service security and resilience in the UK. Requirements in this area, which stem from the European regulatory framework, were implemented in the UK through revisions to the Communications Act 2003.
The availability of spectrum for mobile broadband applications over the next 10 to 15 years will be one of the issues that will be discussed at the World Radiocommunication Conference 2015 (WRC- 15). The WRC sets the international regulatory framework for spectrum. These conferences occur every three to four years with an agenda established by the previous conference.
Ofcom has published a Call for Input seeking stakeholder views on the types of information consumers would find useful when comparing the quality of experience of using different mobile services. Publication of such information would allow consumers to make better informed purchasing decisions and therefore drive competition in the market. The information could also assist Ofcom in fulfilling its duties to report on the status of UK networks and services.