This document sets out Ofcom’s proposal to apply the electronic communications code (“the Code”) to Exponential-e Limited.
We have confirmed a package of new rules that protect broadband, mobile, pay TV and landline customers, to help make sure they get a fair deal.
In this consultation we examine the case for Open Communications, an initiative for people and businesses in the telecoms and pay TV markets.
We are making changes to our accreditation scheme to make sure comparison tools continue to work for customers of communication services.
Ofcom is seeking evidence and information related to the new requirements that will apply to video-sharing platforms.
In this statement, we set out our conclusion that there is a need for an automatic compensation scheme to protect residential consumers who suffer from certain service quality failures with their landline and/or broadband services.
We are examining the scale of any harm resulting from pricing practices in the fixed broadband market, and setting out our proposals to help consumers get better deals.
We are proposing measures that broadband, phone and pay-TV providers could adopt to make sure they treat vulnerable people fairly.
We have made our decision on the funding regulations to compensate providers for universal services.
The statement sets out our decision to make the changes proposed in the consultation, and also a related consultation published in July 2019.
Our fairness framework explains how we are likely to assess fairness concerns when they arise and the kinds of problems that might prompt action from us.
Statement of our plan of work for the next financial year(2019/20).
This document explains how we will designate Universal Service Provider(s) to deliver broadband connections, and calls on interested bodies to come forward.
This statement sets out Ofcom's decision to amend general condition C6.6, additional changes to our guidance on Calling Line Identification facilities, and a number of minor drafting changes.
Consultation on proposals for regulation of the wholesale market – the Wholesale Local Access market – for services that use this fixed connection between the local telephony exchange to a home or business premises to deliver broadband or landlines.
Our Annual Plan 2018/19 highlights some of the key work areas that we will seek to deliver in order to meet our goals.
Proposals for regulating the quality of Openreach’s services that are used by telecommunications providers to provide broadband and telephone services to customers and businesses.
This document sets out Ofcom’s proposal to apply the electronic communications code to Boundless Networks Limited.
This document sets out Ofcom’s proposal to apply the electronic communications code to Country Broadband Limited.
On 10 March 2017, BT notified Ofcom of voluntary commitments to further reform Openreach.
This document proposes an amendment to one of the regulatory conditions imposed on BT under the April 2016 Business Connectivity Market Review.