Consultations and statements


Latest consultations

BBC regulation

Under a new BBC Royal Charter, Ofcom will become the BBC's first external regulator in April 2017.

Automatic compensation

In this consultation we set out proposals to introduce automatic compensation for residential consumers of landline and/or broadband services who suffer quality of service problems in relation to delayed repairs, delayed provisions and missed appointments.


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Automatic compensation

  • Start: 24 March 2017
  • Status: Open
  • End: 05 June 2017

In this consultation we set out proposals to introduce automatic compensation for residential consumers of landline and/or broadband services who suffer quality of service problems in relation to delayed repairs, delayed provisions and missed appointments.

Delivering a more independent Openreach

  • Start: 17 March 2017
  • Status: Open
  • End: 14 April 2017

Update on BT’s voluntary notification under s.89C Communications Act 2003 and consultation on releasing the BT Undertakings pursuant to section 154 Enterprise Act 2002.

Designing the broadband universal service obligation - Final report to Government

  • Start: 07 April 2016
  • Status: Closed
  • End: 23 June 2016

The UK Government intends to introduce a broadband universal service obligation (USO) that would give everyone a right to a decent broadband connection on reasonable request.

Proposed Annual Plan 2017/18

  • Start: 29 November 2016
  • Status: Closed
  • End: 07 February 2017

Ofcom exists to make communications markets work for everyone. To achieve this, we are proposing three main goals: to promote competition and ensure that markets work effectively for consumers; to secure standards and improve quality; and to protect consumers from harm.

Strengthening Openreach’s strategic and operational independence

  • Start: 26 July 2016
  • Status: Closed
  • End: 04 October 2016

In February 2016, Ofcom published its initial conclusions from its Strategic Review of Digital Communications. That document set out a range of actions to make communications work for everyone.

Review of the rules for mandatory daytime PIN protections

  • Start: 24 March 2016
  • Status: Closed
  • End: 21 April 2016

Ofcom is considering whether to update rules in the Broadcasting Code (“the Code”) relating to the protection of children. Specifically, Ofcom is considering whether broadcasters should be allowed to show a wider variety of content more suitable for adults before the watershed, provided that a mandatory PIN protection system is in place.

More radio spectrum for the Internet of Things

  • Start: 10 September 2015
  • Status: Closed
  • End: 12 November 2015

More Radio Spectrum for the Internet of Things

Metering and Billing Approval Logo

  • Start: 15 July 2015
  • Status: Closed
  • End: 25 August 2015

Providers of Publicly Available Telephone Services (‘PATS’ - fixed and mobile voice services) with an annual turnover in those services of over £40 million are required to obtain approval of their Total Metering and Billing Systems (‘TMBS’) from third-party assessors appointed by Ofcom.

Business Connectivity Market Review - May 2015

  • Start: 15 May 2015
  • Status: Closed
  • End: 31 July 2015

Ofcom’s Business Connectivity Market Review examines the markets for the provision of leased lines to businesses in the UK.

Business Connectivity Market Review: Consultation on Data Analysis

  • Start: 08 October 2014
  • Status: Closed
  • End: 19 November 2014

This document is an interim consultation within Ofcom’s current Business Connectivity Market Review (BCMR). The BCMR looks at competition in the supply of leased lines, which we have historically defined as dedicated and symmetric fixed line connections purchased by businesses.

Variation of UK Broadband’s 3.4 GHz Licence

  • Start: 13 June 2014
  • Status: Closed
  • End: 25 July 2014

Variation of UK Broadband’s 3.4 GHz Licence

Business Connectivity Market Review

  • Start: 01 April 2014
  • Status: Closed
  • End: 27 May 2014

Proposal to apply Code Powers to Hyperoptic Ltd - Statutory notification under section 107(6) of the Communications Act 2003

  • Start: 28 February 2014
  • Status: Closed
  • End: 31 March 2014

Proposal to apply Code Powers to Hyperoptic Ltd - Statutory notification under section 107(6) of the Communications Act 2003

Updating Ofcom’s guidance on network security

  • Start: 13 December 2013
  • Status: Closed
  • End: 21 February 2014

Revisions to Ofcom's guidance on network and service security and resilience in the UK. Requirements in this area, which stem from the European regulatory framework, were implemented in the UK through revisions to the Communications Act 2003.

Future demand for mobile broadband spectrum and consideration of potential candidate bands

  • Start: 18 March 2013
  • Status: Closed
  • End: 29 April 2013

The availability of spectrum for mobile broadband applications over the next 10 to 15 years will be one of the issues that will be discussed at the World Radiocommunication Conference 2015 (WRC- 15). The WRC sets the international regulatory framework for spectrum. These conferences occur every three to four years with an agenda established by the previous conference.

Measuring mobile voice and data quality of experience

  • Start: 23 January 2013
  • Status: Closed
  • End: 01 April 2013

Ofcom has published a Call for Input seeking stakeholder views on the types of information consumers would find useful when comparing the quality of experience of using different mobile services. Publication of such information would allow consumers to make better informed purchasing decisions and therefore drive competition in the market. The information could also assist Ofcom in fulfilling its duties to report on the status of UK networks and services.

Price rises in fixed term contracts

  • Start: 03 January 2013
  • Status: Closed
  • End: 14 March 2013

Ofcom is consulting on how to protect consumers from price rises during fixed contracts for landline, broadband and mobile services.

Improving access to electronic communications services for disabled people

  • Start: 12 December 2012
  • Status: Closed
  • End: 22 February 2013

Ofcom has published a call for inputs as part of its review of the services available to promote access to communication services for disabled people. Ofcom is exploring a number of measures to enhance the existing obligations on communications providers in this respect as set out under General Condition 15.

Online Infringement of Copyright and the Digital Economy Act 2010 - Notice of Ofcom’s proposal to make by order a code for regulating the initial obligations

  • Start: 26 June 2012
  • Status: Closed
  • End: 26 July 2012

Ofcom has published a draft code, under which ISPs would notify subscribers of allegations that their account has been used to infringe copyright and a short statutory consultation on the draft code, setting out reasons for our proposals. The consultation closes on 26 July 2012.

Online Infringement of Copyright: Implementation of the Online Infringement of Copyright (Initial Obligations) (Sharing of Costs) Order 2012

  • Start: 26 June 2012
  • Status: Closed
  • End: 18 September 2012

Ofcom has published a consultation on the sharing of costs incurred by the scheme. This consultation closes on 18 September 2012.