Consultations and statements


Latest publications

Further consultation: Making on-demand services accessible

We are consulting on our initial views on how the regulatory scheme for making on-demand services accessible should work, and more detailed recommendations on the signing requirements.

Consultation: Notice of proposals to make the Wireless Telegraphy (Licence Charges) Regulations 2020

We are consulting on draft regulations, the Wireless Telegraphy (Licence Charges) Regulations 2020 (the Proposed Regulations).


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Statement: Compensating providers delivering universal services

  • Consultation
  • Statement
  • Start: 05 November 2019
  • Status: Statement published
  • End: 07 January 2020

We have made our decision on the funding regulations to compensate providers for universal services.

https://www.ofcom.org.uk/consultations-and-statements/category-2/compensating-providers-delivering-universal-services

Consultation: Fair treatment and easier switching for broadband and mobile customers – Proposals to implement the new European Electronic Communications Code

  • Consultation
  • Start: 17 December 2019
  • Status: Closed
  • End: 03 March 2020

We are proposing a new package of measures to protect broadband, mobile, pay TV and landline phone customers and help ensure they get a fair deal.

https://www.ofcom.org.uk/consultations-and-statements/category-1/proposals-to-implement-new-eecc

Consultation: Digital Comparison Tools – proposed changes to Ofcom’s voluntary accreditation scheme

  • Consultation
  • Start: 17 December 2019
  • Status: Closed
  • End: 28 February 2020

We are proposing changes to our accreditation scheme to make sure comparison tools continue to work for customers in the digital market.

https://www.ofcom.org.uk/consultations-and-statements/category-1/proposed-changes-voluntary-accreditation-scheme

Statement: Measures to support Openreach’s trials in Salisbury and Mildenhall

  • Consultation
  • Statement
  • Start: 27 November 2019
  • Status: Statement published
  • End: 06 January 2020

The statement sets out our decision to make the changes proposed in the consultation, and also a related consultation published in July 2019.

https://www.ofcom.org.uk/consultations-and-statements/category-2/openreach-trials-salisbury-and-mildenhall

Statement: Making communications markets work well for customers – a framework for assessing fairness in broadband, mobile, home phone and pay TV

  • Consultation
  • Statement
  • Start: 17 June 2019
  • Status: Statement published
  • End: 12 August 2019

Our fairness framework explains how we are likely to assess fairness concerns when they arise and the kinds of problems that might prompt action from us.

https://www.ofcom.org.uk/consultations-and-statements/category-2/making-communications-markets-work-well-for-customers

Consultation: Proposed guide for treating vulnerable consumers fairly

  • Consultation
  • Start: 25 September 2019
  • Status: Closed
  • End: 20 November 2019

We are proposing measures that broadband, phone and pay-TV providers could adopt to make sure they treat vulnerable people fairly.

https://www.ofcom.org.uk/consultations-and-statements/category-2/treating-vulnerable-consumers-fairly

Helping consumers get better deals: initial conclusions from our review of pricing practices in fixed broadband and statement on end-of-contract notifications and annual best tariff information

  • Consultation
  • Statement
  • Start: 14 December 2018
  • Status: Statement published
  • End: 01 February 2019

We are examining the scale of any harm resulting from pricing practices in the fixed broadband market, and setting out our proposals to help consumers get better deals.

https://www.ofcom.org.uk/consultations-and-statements/category-2/helping-consumers-get-better-deals

Statement: Ofcom's Annual Plan 2019/20

  • Consultation
  • Start: 03 December 2018
  • Status: Closed
  • End: 08 February 2019

Statement of our plan of work for the next financial year(2019/20).

https://www.ofcom.org.uk/consultations-and-statements/category-1/annual-plan-2019-20

Call for expressions of interest: Implementing the Broadband Universal Service Obligation

  • Consultation
  • Start: 19 June 2018
  • Status: Closed
  • End: 20 August 2018

This document explains how we will designate Universal Service Provider(s) to deliver broadband connections, and calls on interested bodies to come forward.

https://www.ofcom.org.uk/consultations-and-statements/category-2/implementing-broadband-uso

Statement on changes to the General Conditions of Entitlement

  • Consultation
  • Statement
  • Start: 26 April 2018
  • Status: Statement published
  • End: 28 May 2018

This statement sets out Ofcom's decision to amend general condition C6.6, additional changes to our guidance on Calling Line Identification facilities, and a number of minor drafting changes.

https://www.ofcom.org.uk/consultations-and-statements/category-3/changes-general-conditions-of-entitlement

Wholesale local access market review

  • Consultation
  • Statement
  • Start: 31 March 2017
  • Status: Statement published
  • End: 09 June 2017

Consultation on proposals for regulation of the wholesale market – the Wholesale Local Access market – for services that use this fixed connection between the local telephony exchange to a home or business premises to deliver broadband or landlines.

https://www.ofcom.org.uk/consultations-and-statements/category-1/wholesale-local-access-market-review

Statement: Annual Plan 2018-19

  • Consultation
  • Statement
  • Start: 01 December 2017
  • Status: Statement published
  • End: 09 February 2018

Our Annual Plan 2018/19 highlights some of the key work areas that we will seek to deliver in order to meet our goals.

https://www.ofcom.org.uk/consultations-and-statements/category-1/proposed-annual-plan-2018-19

Statement: Quality of service for WLR, MPF and GEA

  • Consultation
  • Statement
  • Start: 31 March 2017
  • Status: Statement published
  • End: 09 June 2017

Proposals for regulating the quality of Openreach’s services that are used by telecommunications providers to provide broadband and telephone services to customers and businesses.

https://www.ofcom.org.uk/consultations-and-statements/category-1/quality-of-service

Statement: Automatic compensation

  • Consultation
  • Statement
  • Start: 24 March 2017
  • Status: Statement published
  • End: 05 June 2017

In this statement, we set out our conclusion that there is a need for an automatic compensation scheme to protect residential consumers who suffer from certain service quality failures with their landline and/or broadband services.

https://www.ofcom.org.uk/consultations-and-statements/category-1/automatic-compensation

Proposal to apply Code Powers to Boundless Networks Limited

  • Consultation
  • Statement
  • Start: 13 October 2017
  • Status: Statement published
  • End: 13 November 2017

This document sets out Ofcom’s proposal to apply the electronic communications code to Boundless Networks Limited.

https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-boundless-networks-limited

Proposal to apply Code Powers to County Broadband Limited

  • Consultation
  • Statement
  • Start: 13 October 2017
  • Status: Statement published
  • End: 13 November 2017

This document sets out Ofcom’s proposal to apply the electronic communications code to Country Broadband Limited.

https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-county-broadband-limited

Delivering a more independent Openreach

  • Consultation
  • Statement
  • Start: 17 March 2017
  • Status: Statement published
  • End: 28 April 2017

On 10 March 2017, BT notified Ofcom of voluntary commitments to further reform Openreach.

https://www.ofcom.org.uk/consultations-and-statements/category-3/delivering-a-more-independent-openreach

Statement: Non-domestic rates and the price for regulated Dark Fibre

  • Consultation
  • Statement
  • Start: 11 April 2017
  • Status: Statement published
  • End: 22 May 2017

This document proposes an amendment to one of the regulatory conditions imposed on BT under the April 2016 Business Connectivity Market Review.

https://www.ofcom.org.uk/consultations-and-statements/category-2/ndr-regulated-dark-fibre

Proposal to apply Code Powers to Airband Community Internet Limited

  • Consultation
  • Start: 02 June 2017
  • Status: Closed
  • End: 03 July 2017

This document sets out a summary of the contents of an application for Code powers by Airband Community Internet Limited, as well as our proposal to grant Code powers in their favour.

https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-airband-community-internet

Proposal to apply Code Powers to G. Network Communications Limited

  • Consultation
  • Start: 05 May 2017
  • Status: Closed
  • End: 05 June 2017

This document sets out Ofcom’s proposal to apply the electronic communications code (“the Code”) to G. Network Communications Limited.

https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-gnetwork-communications