Consultations and statements


Latest publications

Consultation: BBC Children’s news and first-run UK originated programmes

We have set out our provisional views on a request by the BBC to change its Operating Licence in order to better serve younger audiences.

Consultation on the Calling Line Identification guidelines

Proposal to insert a new paragraph into the CLI guidelines to clarify that any type of Public Communications Network Number may be used as the Network Number with provisions.


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Consultation: Compensating providers delivering universal services

  • Consultation
  • Start: 05 November 2019
  • Status: Open
  • End: 07 January 2020

We are proposing rules and procedures providers should follow to make a claim for any unfair costs involved in providing the broadband universal service.

https://www.ofcom.org.uk/consultations-and-statements/category-2/compensating-providers-delivering-universal-services

Consultation: Proposed guide for treating vulnerable consumers fairly

  • Consultation
  • Start: 25 September 2019
  • Status: Open
  • End: 20 November 2019

We are proposing measures that broadband, phone and pay-TV providers could adopt to make sure they treat vulnerable people fairly.

https://www.ofcom.org.uk/consultations-and-statements/category-2/treating-vulnerable-consumers-fairly

Helping consumers get better deals: initial conclusions from our review of pricing practices in fixed broadband and statement on end-of-contract notifications and annual best tariff information

  • Consultation
  • Statement
  • Start: 14 December 2018
  • Status: Statement published
  • End: 01 February 2019

We are examining the scale of any harm resulting from pricing practices in the fixed broadband market, and setting out our proposals to help consumers get better deals.

https://www.ofcom.org.uk/consultations-and-statements/category-2/helping-consumers-get-better-deals

Discussion paper: Making communications markets work well for customers – a framework for assessing fairness

  • Consultation
  • Start: 17 June 2019
  • Status: Closed
  • End: 12 August 2019

Ofcom wants communications providers to do more to put fairness at the heart of their businesses. This discussion paper explains how we are likely to assess fairness issues and the kinds of concerns that might prompt intervention.

https://www.ofcom.org.uk/consultations-and-statements/category-2/making-communications-markets-work-well-for-customers

Statement: Ofcom's Annual Plan 2019/20

  • Consultation
  • Start: 03 December 2018
  • Status: Closed
  • End: 08 February 2019

Statement of our plan of work for the next financial year(2019/20).

https://www.ofcom.org.uk/consultations-and-statements/category-1/annual-plan-2019-20

Call for expressions of interest: Implementing the Broadband Universal Service Obligation

  • Consultation
  • Start: 19 June 2018
  • Status: Closed
  • End: 20 August 2018

This document explains how we will designate Universal Service Provider(s) to deliver broadband connections, and calls on interested bodies to come forward.

https://www.ofcom.org.uk/consultations-and-statements/category-2/implementing-broadband-uso

Statement on changes to the General Conditions of Entitlement

  • Consultation
  • Statement
  • Start: 26 April 2018
  • Status: Statement published
  • End: 28 May 2018

This statement sets out Ofcom's decision to amend general condition C6.6, additional changes to our guidance on Calling Line Identification facilities, and a number of minor drafting changes.

https://www.ofcom.org.uk/consultations-and-statements/category-3/changes-general-conditions-of-entitlement

Wholesale local access market review

  • Consultation
  • Statement
  • Start: 31 March 2017
  • Status: Statement published
  • End: 09 June 2017

Consultation on proposals for regulation of the wholesale market – the Wholesale Local Access market – for services that use this fixed connection between the local telephony exchange to a home or business premises to deliver broadband or landlines.

https://www.ofcom.org.uk/consultations-and-statements/category-1/wholesale-local-access-market-review

Statement: Annual Plan 2018-19

  • Consultation
  • Statement
  • Start: 01 December 2017
  • Status: Statement published
  • End: 09 February 2018

Our Annual Plan 2018/19 highlights some of the key work areas that we will seek to deliver in order to meet our goals.

https://www.ofcom.org.uk/consultations-and-statements/category-1/proposed-annual-plan-2018-19

Statement: Quality of service for WLR, MPF and GEA

  • Consultation
  • Statement
  • Start: 31 March 2017
  • Status: Statement published
  • End: 09 June 2017

Proposals for regulating the quality of Openreach’s services that are used by telecommunications providers to provide broadband and telephone services to customers and businesses.

https://www.ofcom.org.uk/consultations-and-statements/category-1/quality-of-service

Statement: Automatic compensation

  • Consultation
  • Statement
  • Start: 24 March 2017
  • Status: Statement published
  • End: 05 June 2017

In this statement, we set out our conclusion that there is a need for an automatic compensation scheme to protect residential consumers who suffer from certain service quality failures with their landline and/or broadband services.

https://www.ofcom.org.uk/consultations-and-statements/category-1/automatic-compensation

Proposal to apply Code Powers to Boundless Networks Limited

  • Consultation
  • Statement
  • Start: 13 October 2017
  • Status: Statement published
  • End: 13 November 2017

This document sets out Ofcom’s proposal to apply the electronic communications code to Boundless Networks Limited.

https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-boundless-networks-limited

Proposal to apply Code Powers to County Broadband Limited

  • Consultation
  • Statement
  • Start: 13 October 2017
  • Status: Statement published
  • End: 13 November 2017

This document sets out Ofcom’s proposal to apply the electronic communications code to Country Broadband Limited.

https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-county-broadband-limited

Delivering a more independent Openreach

  • Consultation
  • Statement
  • Start: 17 March 2017
  • Status: Statement published
  • End: 28 April 2017

On 10 March 2017, BT notified Ofcom of voluntary commitments to further reform Openreach.

https://www.ofcom.org.uk/consultations-and-statements/category-3/delivering-a-more-independent-openreach

Statement: Non-domestic rates and the price for regulated Dark Fibre

  • Consultation
  • Statement
  • Start: 11 April 2017
  • Status: Statement published
  • End: 22 May 2017

This document proposes an amendment to one of the regulatory conditions imposed on BT under the April 2016 Business Connectivity Market Review.

https://www.ofcom.org.uk/consultations-and-statements/category-2/ndr-regulated-dark-fibre

Proposal to apply Code Powers to Airband Community Internet Limited

  • Consultation
  • Start: 02 June 2017
  • Status: Closed
  • End: 03 July 2017

This document sets out a summary of the contents of an application for Code powers by Airband Community Internet Limited, as well as our proposal to grant Code powers in their favour.

https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-airband-community-internet

Proposal to apply Code Powers to G. Network Communications Limited

  • Consultation
  • Start: 05 May 2017
  • Status: Closed
  • End: 05 June 2017

This document sets out Ofcom’s proposal to apply the electronic communications code (“the Code”) to G. Network Communications Limited.

https://www.ofcom.org.uk/consultations-and-statements/category-3/code-powers-gnetwork-communications

Designing the broadband universal service obligation - Final report to Government

  • Consultation
  • Statement
  • Start: 07 April 2016
  • Status: Statement published
  • End: 23 June 2016

The UK Government intends to introduce a broadband universal service obligation (USO) that would give everyone a right to a decent broadband connection on reasonable request.

https://www.ofcom.org.uk/consultations-and-statements/category-1/broadband-uso

Proposed Annual Plan 2017/18

  • Consultation
  • Start: 29 November 2016
  • Status: Closed
  • End: 07 February 2017

Ofcom exists to make communications markets work for everyone. To achieve this, we are proposing three main goals: to promote competition and ensure that markets work effectively for consumers; to secure standards and improve quality; and to protect consumers from harm.

https://www.ofcom.org.uk/consultations-and-statements/category-1/proposed-annual-plan-2017-18

Strengthening Openreach’s strategic and operational independence

  • Consultation
  • Statement
  • Start: 26 July 2016
  • Status: Statement published
  • End: 04 October 2016

In February 2016, Ofcom published its initial conclusions from its Strategic Review of Digital Communications. That document set out a range of actions to make communications work for everyone.

https://www.ofcom.org.uk/consultations-and-statements/category-1/strengthening-openreachs-independence