Under a new BBC Royal Charter, Ofcom will become the BBC's first external regulator in April 2017.
We've set out our proposals to reform the process for switching mobile provider, and to remove requirements on consumers to pay for their old service during a notice period once they have switched provider.
Consultation on our direction making powers to specify the fair and reasonable charge that BT may apply for an important local loop unbundling service which is used by telecoms providers to supply broadband to retail customers.
A consultation on proposals for regulation of the wholesale market – the Wholesale Local Access market - for services that use this fixed connection between the local telephony exchange to a home or business premises to deliver broadband or landlines.
This consultation presents our technical analysis of coexistence issues between future mobile services in the 700 MHz band and digital terrestrial television (DTT) in the adjacent band.
The grant of Code powers is intended to assist persons that provide an electronic communications network and/or system of conduits.
This document sets out Ofcom’s proposal to apply the electronic communications code (“the Code”) to G. Network Communications Limited.
This consultation sets out our further proposals for the financial reporting requirements that BT will need to follow in relation to retail standalone landline telephone services.
This consultation concerns Openreach’s duct and pole access product, known as physical infrastructure access (PIA).
Proposals for regulating the quality of Openreach’s services that are used by telecommunications providers to provide broadband and telephone services to customers and businesses.
Update on BT’s voluntary notification under s.89C Communications Act 2003 and consultation on releasing the BT Undertakings pursuant to section 154 Enterprise Act 2002.
This document proposes an amendment to one of the regulatory conditions imposed on BT under the April 2016 Business Connectivity Market Review.
In this consultation we set out proposals to introduce automatic compensation for residential consumers of landline and/or broadband services who suffer quality of service problems in relation to delayed repairs, delayed provisions and missed appointments.
Digital Economy Bill: Proposed Code of Practice, Standard Terms of Agreement and Standard Notices.
Review of the retail market for standalone landline telephone services, that is the sale of telephone services to those people who buy such services in a standalone contract and not as part of a bundle with other services such as broadband or pay-TV.
Ofcom has reviewed an application for Code powers submitted by Wildcard UK Limited and this document sets out a summary of the contents of that application, as well as Ofcom’s proposal to grant Code powers in favour of Wildcard UK Limited.
Ofcom’s proposal to revoke certain directions granting ‘Code powers’ to a number of companies.
The UK Government intends to introduce a broadband universal service obligation (USO) that would give everyone a right to a decent broadband connection on reasonable request.
The grant of Code powers is intended to assist persons that provide an electronic communications network and/or system of conduits. In particular, persons with Code powers may.
This consultation follows our Digital Communications Review (DCR) and a progress update published in July on supporting investment in ultrafast broadband networks.
Consultation on the proposed markets, market power determinations and remedies for wholesale call termination, wholesale call origination and wholesale narrowband access markets.
Ofcom exists to make communications markets work for everyone. To achieve this, we are proposing three main goals: to promote competition and ensure that markets work effectively for consumers; to secure standards and improve quality; and to protect consumers from harm.