Advice for TalkTalk customers following BT acquisition announcement
Published: 5 October 2026
A deal has today been announced for BT Group to acquire TalkTalk Group.
Telecoms Access Review 2026
Published: 26 March 2024
Last updated: 28 September 2026
This is our review of the regulations that will apply to the UK fixed telecoms markets from April 2026 until March 2031.
Statement: Openreach's proposed commercial offers
Published: 28 July 2026
Last updated: 28 September 2026
In this statement, we provide our decisions on whether these offers raise competition concerns under the regulatory framework established in our Telecoms Access Review 2026-31 Statement.
Consumers using AI to help manage their telecoms services, but human contact still valued
Published: 25 September 2026
People and small businesses are using AI to navigate phone, broadband and pay TV markets, but have mixed views about it, according to a new report published today by Ofcom.
Exploring what impact the adoption of AI could have on the experience of telecoms customers
Published: 27 January 2026
Last updated: 25 September 2026
This page explains why we are looking at the adoption of AI in telecoms markets and its potential impact on residential and business customers.
Consultation: Proposal to apply Code powers to AE Technology Services IV UK Limited
Published: 16 September 2026
We are proposing to apply the electronic communications code set out in Schedule 3A to the Communications Act 2003 to AE Technology Services IV UK Limited.
UK connectivity: the next chapter
Published: 9 September 2026
Keynote speech given by Natalie Black to the Connected Britain Event, 9 September 2026, London
Statement: Approach to the Copper Retirement second threshold calculation - Telecoms Access Review 2026-31
Published: 17 March 2026
Last updated: 9 September 2026
In this Statement, we set out our proposed approach for allowing Openreach to exclude premises from the second threshold.
Electronic Communications Code: Consultations and Final Directions
Published: 15 February 2024
Last updated: 7 September 2026
Consultation documents and final directions relating to the application and revocation of the Electronic Communications Code.
Register of persons with powers under the Electronic Communications Code
Published: 15 February 2024
Last updated: 7 September 2026
This register lists companies that have been granted powers under the Electronic Communications Code.