Tackling scam calls and texts

23 February 2022

Ofcom is concerned about the problem of scams facilitated by calls and texts.

The use of scam calls and texts is now widespread, with our research finding that suspected scam attempts affect the vast majority of people in the UK. Victims of a scam can suffer significant financial and emotional harm, and scams can also impose costs on the wider economy.

This page sets out how we are responding to the problem of scam calls and texts.