Statement: Review of Second Class safeguard caps 2024

Published: 26 June 2023
Consultation closes: 1 September 2023
Status: Closed (statement published)

Statement published: 24 January 2024

This document sets out Ofcom’s decisions regarding retail price caps on Royal Mail’s universal postal services to apply from 1 April 2024 to 31 March 2027.

The main aim of our proposals is to ensure that universal postal services remain affordable for consumers. In making our decisions, we have also taken into account the impact of any caps on the financial sustainability of the universal service.

Contact information

Safeguard caps review team
Riverside House
2A Southwark Bridge Road
London SE1 9HA
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