Electronic Programme Guide (EPG) Accessibility Report 2020
People with visual impairments watch as much TV as other people but are confronted with particular difficulties when using TV programme guides (otherwise known as electronic programme guides or EPGs) to choose what they watch. As a result, their viewing choices can be unnecessarily restricted, and they could miss out on finding and viewing programmes.
The EPG code (PDF, 168.6 KB) (drawn up under the Communications Act 2003) sets out the practices to be followed by EPG providers concerning the features and information needed to enable EPGs to be used by people with disabilities.
In June 2018 following consultation (PDF, 597.5 KB), we made amendments to the EPG Code (PDF, 652.8 KB) to secure that people with visual impairments are able to use EPGs in the same way that people without such disabilities use them.
This is our second annual report following the changes but the first encompassing a full year reporting period.
We’ve also worked with the Royal National Institute of Blind People (RNIB) to create a video where people with sight impairments share their experiences of watching TV and reveal why EPG accessibility features are so important.