Electronic Programme Guide (EPG) Accessibility Report 2021
People with visual impairments watch as much TV as other people but are confronted with particular difficulties when using TV programme guides (known as electronic programme guides or ‘EPGs’) to choose what they watch. As a result, their viewing choices can be unnecessarily restricted, and they could miss out on finding and viewing programmes.
In June 2018 following consultation (PDF, 597.5 KB), we made amendments to the EPG Code (PDF, 652.8 KB) to secure that people with visual impairments are able to use EPGs in the same way that people without such disabilities use them. EPG providers now have to use reasonable endeavours, where practicable, to provide specific features (magnification, high-contrast displays, filtering/highlighting of accessible programmes, and ‘text to speech’ functionality).
This is our third annual report since the amendments to the EPG Code in 2018.