Covid-19 news and information: consumption and attitudes

Fieldwork took place 26-28 June, asking people about their habits and attitudes in the previous seven days. Comparisons are with week one of the research, when fieldwork took place on 27-29 March, just after the Prime Minister had announced lockdown measures.

Consumption of news and information about Covid-19

• More than eight in ten people (85%) are still accessing news about Covid-19 at least once a day (vs. 99% in week one). Over 55s are most likely to access news about Covid-19 at least once a day (91%) and 16-24s are least likely (77%). Less than one in twenty (4%) are now accessing news about the pandemic at least twenty times a day (vs. 24% in week one).
• Around a third of respondents (32%) say they are ‘trying to avoid news about the coronavirus’ (vs. 22% in week one). As in previous weeks those aged 25-34 are most likely to say they are avoiding news about the coronavirus (46%). Female respondents (35%) are more likely than male respondents (29%) to say they are avoiding news on the topic.
• Among adult internet users, traditional media sources (broadcasters, newspapers, radio) remain both the most-used source of news and information about Covid-19 (87% in week fourteen vs. 93% in week one) and the most important source of news and information to users (67% in week fourteen vs. 71% in week one). Over 55s are more likely to use traditional media (94%) compared to 16-24s (81%).
• Compared to week one, use of social media as a source of information about the pandemic has decreased (37% in week fourteen vs. 49% in week one), as has use of closed messenger groups (6% vs. 15%). More than half (56%) 16-24s use social media as a source of news about the coronavirus compared to only 19% of over 65s. Social media is considered as their most important source of news about the coronavirus by 14% of 16-24s, which is higher than for any other age group, and only 1% of over-65s consider it their most important news source. There has also been a decrease in sharing news or information about Covid-19 via social media posts (13% in week fourteen vs. 25% in week one) or by writing in closed messenger groups (17% vs. 34%). A fifth (21%) now say they have not shared any information or news about Covid-19, either online or by word of mouth in the last week, compared to 11% in week one.

  Misinformation related to Covid-19

• In week fourteen, 29% of respondents say they have come across false or misleading information about Covid-19 in the last week; this is down from a peak of 50% in weeks three and five and from 46% in week one. 16-24s are the most likely to come across false or misleading information (38%) compared with 24% of over 55s. Those in ABC1 households are also more likely (32%) to come across misleading information than those in C2DE households (25%). Just 4% of those who saw misleading information in the last week say they forwarded or shared it (vs. 7% in week one).
• The most common piece of misinformation respondents came across in the last week (from a select list) is ‘theories linking the origins or causes of Covid-19 to 5G technology’. There has been a decrease in the proportion of respondents coming across this, from 50% in week three when it was first asked, to 21% in week fourteen. A quarter (26%) of 16-24s they say have come across ‘theories linking the origins or causes of Covid-19 to 5G technology’ compared to 17% of over 65s.
• In week fourteen, 75% of respondents who use social media say they came across information about the coronavirus from official sources in the form of banners, pop-ups and upfront notices (either each time/most times or sometimes when they use social media). 41% of respondents that use social media said that they have come across “news/ info that have warnings/ notices from the platform attached, saying that the info may be untrustworthy/ untrue”.
• A quarter (27%) of respondents say that seeing false or misleading information has made them think twice about the issue. Younger people (16-24s) were most likely to say that false or misleading information had made them think twice (36%) compared to only 20% of over 65s.
• Most respondents agreed that “untrue stories about the coronavirus should not be posted or shared on social media” (84%) with only 6% disagreeing. Only 17% of respondents agreed that “people and organisations have a right to say what they want on social media about the coronavirus, even if it might not be true”. Almost a quarter (24%) of 25-34s agree that people and organisations have the right to say what they want about the coronavirus even if it’s untrue compared to only 9% of over 65s. Just under a fifth (18%) of respondents agree that “it’s OK for untrue stories about Coronavirus to be posted and shared on social media, as long as they flagged as potentially untrustworthy/ untrue by the social media platform”.

  Attitudes and behaviour related to Covid-19

• Around one quarter (24%) of respondents agree with the statement ‘I am confused about what I should be doing in response to the coronavirus’. This is an increase from 17% in week one. Three in ten (30%) of 16-24s agree with the statement compared to 24% of over 65s.
• The NHS remains the most trusted source for information on Covid-19. More than nine in ten adults who use it for information say they trust it (91% in week fourteen vs. 95% in week one). A clear majority of respondents using official sources continue to trust the information provided by official scientists (86% in week fourteen vs. 90% in week one), local health services (82% vs. 92%), the WHO (81% vs. 94%) and the UK government (77% vs. 89%).
• A third (33%) say they ‘find it hard to know what is true and what is false about the coronavirus’, lower than the proportion in week one (40%). Four in ten female respondents (38%) say they find it hard to know what’s true or false, compared to 28% of male respondents. 39% of 25-34s agreed with the statement, compared to 31% of over 65s. 30% of those in ABC1 households say they ‘find it hard to know what is true and what is false about the coronavirus’ compared to 37% of those in C2DE households.
• Nearly all respondents still say they are closely following official guidance about regular handwashing (88% in week fourteen vs. 96% in week one) and practising social distancing (93% vs. 98%). Over 55s are most likely to say they are following advice on social distancing (97%) compared to 83% of 18-24s.
• Respondents reported "Staying at home as much as possible’ (60%), ‘Maintaining social distancing when outside’ (66%) and ‘Washing hands regularly and thoroughly’ (69%) as the three most important pieces of official advice (combining 1st, 2nd and 3rd rankings). Over 55s say they think social distancing is most important (74%) compared to 58% of 18-24s. Respondents aged over 65 (72%) thought handwashing the most important compared to 61% of 18-24s.
• A fifth of respondents (20%) say they think ‘the mainstream media is exaggerating the seriousness of the coronavirus’, compared to 17% in week one. Almost a quarter (23%) of male respondents agreed with this statement, compared to 17% of female respondents. One in seven (13%) over 65s agreed with the statement compared to 25% of those aged 25-34.

Finally, most respondents (75%) continue to think that ‘this crisis is showing some positive sides of society (e.g. more local/community spirit, support for the NHS)’ (vs. 86% in week one). Those aged over 65 are most likely to agree the crisis is showing positive sides to society (80%) compared to 70% of 16-24s.

Fieldwork took place 12-15 June, asking people about their habits and attitudes in the previous seven days. Comparisons are with week one of the research, when fieldwork took place on 27-29 March, just after the Prime Minister had announced lockdown measures.

Consumption of news and information about Covid-19

• Almost nine in ten respondents (89%) are still accessing news about Covid-19 at least once a day (vs. 99% in week one). Over 55s are most likely to access news about Covid-19 at least once a day (94%) and 16-24s are least likely (81%). Only one in twenty (5%) are now accessing news about the pandemic at least twenty times a day (vs. 24% in week one).
• Around a third of respondents (34%) say they are ‘trying to avoid news about the coronavirus’ (vs. 22% in week one). As in previous weeks those aged 25-34 are most likely to say they are avoiding news about the coronavirus (44%). Female respondents (37%) are more likely than male respondents (30%) to say they are avoiding news on the topic.
• Among adult internet users, traditional media sources (broadcasters, newspapers, radio) remain both the most-used source of news and information about Covid-19 (89% in week twelve vs. 93% in week one) and the most important source of news and information to users (69% in week twelve vs. 71% in week one). Over 55s are more likely to use traditional media (96%) compared to 16-24s (77%). Over 55s are also more likely to trust traditional media (82%) compared to 25-34s who trust it the least (51%).
• Compared to week one, use of social media as a source of information about the pandemic has decreased (38% in week twelve vs. 49% in week one), as has use of closed messenger groups (8% vs. 15%). More than six in ten (63%) 16-24s use social media as a source of news about the coronavirus vs only 18% of over 65s. Social media is considered as their most important source of news about the coronavirus by 12% of 16-24s, higher than for any other age group, and only 1% of over-65s consider it their most important news source. There has also been a decrease in sharing news or information about Covid-19 via social media posts (13% in week twelve vs. 25% in week one) or by writing in closed messenger groups (18% vs. 34%). Almost a quarter (23%) now say they have not shared any information or news about Covid-19 either online or by word of mouth in the last week, compared to 11% in week one.

Misinformation related to Covid-19

• In week twelve, 30% of respondents say they have come across false or misleading information about Covid-19 in the last week; this is down from a peak of 50% in weeks three and five and from 46% in week one. 16-24s are the most likely to come across false or misleading information (44%) compared with 24% of over 35s. Those in ABC1 households are also more likely (32%) to come across misleading information than those in C2DE households (26%). Just 5% of those who saw misleading information in the last week say they forwarded or shared it (vs. 7% in week one).
• The most common piece of misinformation respondents came across in the last week (from a select list) is ‘theories linking the origins or causes of Covid-19 to 5G technology’. There has been a decrease in the proportion of respondents coming across this, from 50% in week three when it was first asked, to 22% in week twelve. Almost a third (32%) of 16-24s they say have come across ‘theories linking the origins or causes of Covid-19 to 5G technology’ compared to 17% of over 65s.
• In week twelve, 75% of respondents who use social media say they came across information about the coronavirus from official sources in the form of banners, pop-ups and upfront notices (either each time/most times or sometimes when they use social media).

Attitudes and behaviour related to Covid-19

• Around one quarter (24%) of respondents agree with the statement ‘I am confused about what I should be doing in response to the coronavirus’. This is an increase from 17% in week one. A third (32%) of 25-34s agree with the statement compared to 21% of over 65s.
• The NHS remains the most trusted source for information on Covid-19. More than nine in ten adults who use it for information say they trust it (91% in week twelve vs. 95% in week one). A clear majority of respondents using official sources continue to trust the information provided by official scientists (84% in week twelve vs. 90% in week one), local health services (87% vs. 92%), the WHO (80% vs. 94%) and the UK government (68% vs. 89%).
• Just over four in ten respondents (43%) say they ‘find it hard to know what is true and what is false about the coronavirus’, similar to the proportion in week one (40%). More than four in ten female respondents (46%) say they find it hard to know what’s true or false, compared to 39% of male respondents. 49% of 25-34s agreed with the statement, compared to 40% of over 65s. 39% of those in ABC1 households say they ‘find it hard to know what is true and what is false about the coronavirus’ compared to 47% of those in C2DE households.
• Nearly all respondents still say they are closely following official guidance about regular handwashing (90% in week twelve vs. 96% in week one) and practising social distancing (95% vs. 98%). Over 55s are most likely to say they are following advice on social distancing (98%) compared to 91% of 18-24s.
• Respondents reported "Staying at home as much as possible’ (65%), ‘Maintaining social distancing when outside’ (68%) and ‘Washing hands regularly and thoroughly’ (68%) as the three most important pieces of official advice (combining 1st, 2nd and 3rd rankings). Over 55s say they think social distancing is most important (73%) compared to 66% of 18-24s. Respondents from C2DE backgrounds (72%) think social distancing is more important than those in ABC1 backgrounds (66%). Respondents aged over 65 (73%) thought handwashing the most important compared to 55% of 18-24s.
• Nearly a quarter of respondents (24%) say they think ‘the mainstream media is exaggerating the seriousness of the coronavirus’, compared to 17% in week one. Almost three in ten (29%) male respondents agreed with this statement, compared to 19% of female respondents. One in five (21%) over 65s agreed with the statement compared to 32% of those aged 25-34.
• Finally, most respondents (79%) continue to think that ‘this crisis is showing some positive sides of society (e.g. more local/community spirit, support for the NHS)’ (vs. 86% in week one). Those aged over 65 are most likely to agree the crisis is showing positive sides to society (84%) compared to 71% of 16-24s.

Fieldwork took place 29–31 May, asking people about their habits and attitudes in the previous seven days. Comparisons are with week one of the research, when fieldwork took place 27–29 March, just after the Prime Minister had announced lockdown measures.

Consumption of news and information about Covid-19

• Nine in ten respondents (90%) are still accessing news about Covid-19 at least once a day (vs. 99% in week one). But less than one in ten (7%) are now accessing news about the pandemic at least twenty times a day (vs. 24% in week one).
• Around a third of respondents (35%) say they are ‘trying to avoid news about coronavirus’ (vs. 22% in week one). Those aged 18-24 are most likely to say they are avoiding news about Covid-19 (45%). Female respondents (39%) are more likely than male respondents (31%) to say they are avoiding news on the topic.
• Among adult internet users, traditional media sources (broadcasters, newspapers, radio) remain both the most-used source of news and information about Covid-19 (88% in week ten vs. 93% in week one) and the most important source of news and information to users (68% in week ten vs. 71% in week one).
• Compared to week one, use of social media as a source of information about the pandemic has decreased (38% in week ten vs. 49% in week one), as has use of closed messenger groups (7% vs. 15%). There has also been a decrease in sharing news or information about Covid-19 via social media posts (13% in week ten vs. 25% in week one) or by writing in closed messenger groups (18% vs. 34%). Almost a quarter (23%) now say they have not shared any information or news about Covid-19 either online or by word of mouth in the last week, compared to 11% in week one.

Misinformation related to Covid-19

• In week ten, 38% of respondents say they have come across false or misleading information about Covid-19 in the last week - this is lower than results in week one (46%). Just 4% of those who saw misleading information in the last week say they forwarded or shared it (vs. 7% in week one).
• The most common piece of misinformation respondents came across (from a select list) is ‘theories linking the origins or causes of Covid-19 to 5G technology’. There has been a decrease in the proportion of respondents coming across this, from 50% in week three when it was first asked, to 30% in week ten.
• In week ten, 76% of respondents who use social media say they came across information in the form of banners, pop-ups and upfront notices about coronavirus from official sources (either each time/most times or sometimes).

Attitudes and behaviour related to Covid-19

• Around one quarter (24%) of respondents agree with the statement ‘I am confused about what I should be doing in response to coronavirus’. This is an increase from 17% in week one. Three in ten (28%) of 25-34s agree with the statement compared to 21% of over 65s.
• The NHS remains the most trusted source for information on Covid-19. More than nine in ten adults who use it for information say they trust it (92% in week ten vs. 95% in week one). A clear majority of respondents using official sources continue to trust the information provided by official scientists (87% in week ten vs. 90% in week one), local health services (86% vs. 92%), the WHO (82% vs. 94%) and the UK government (70% vs. 89%).
• Just under four in ten respondents (38%) say they ‘find it hard to know what is true and what is false about coronavirus’, similar to the proportion in week one (40%). Four in ten female respondents (41%) say they find it hard to know what’s true or false, compared to 34% of male respondents. 43% of 16-24s say that they find it hard to know what is true or false, compared to 32% of 55-64s.
• Nearly all respondents still say they are closely following official guidance about regular handwashing (90% in week ten vs. 96% in week one) and practising social distancing (96% vs. 98%).
• Respondents reported 'Staying at home as much as possible’ (70%), ‘Maintaining social distancing when outside’ (69%) and ‘Washing hands regularly and thoroughly’ (67%) as the three most important official pieces of official advice (combining 1st, 2nd and 3rd rankings).
• Nearly a quarter of respondents (23%) say they think ‘the mainstream media is exaggerating the seriousness of coronavirus’, compared to 17% in week one. A quarter of male respondents (26%) agreed with this statement, compared to 20% of female respondents. One in five (19%) of over 65s agreed with the statement compared to 27% of those aged 35-44.
• Finally, most respondents (79%) continue to think that ‘this crisis is showing some positive sides of society (e.g. more local/community spirit, support for the NHS)’ (vs. 86% in week one). Those aged over 65 are most likely to agree the crisis is showing positive sides to society (87%) compared to 68% of 25-34s.

Fieldwork took place 16-17 May, asking people about their habits and attitudes in the previous seven days. Comparisons are with week one of the research, when fieldwork took place on 27-29 March, just after the Prime Minister had addressed the nation and announced lockdown measures.

Consumption of news and information about Covid-19

• Nine in ten respondents (92%) are still accessing news about Covid-19 at least once a day (vs. 99% in week one). But less than one in ten (8%) are now accessing news about the pandemic at least twenty times a day (vs. 24% in week one).
• A third of respondents (33%) say they are ‘trying to avoid news about coronavirus’ (vs. 22% in week one). Those aged 25-34 are most likely to say they are avoiding news about Covid-19 (43%). Female respondents (35%) are more likely than male respondents (30%) to say they are avoiding news on the topic.
• Among adult internet users, traditional media sources (broadcasters, newspapers, radio) remain both the most-used source of news and information about Covid-19 (88% in week eight vs. 93% in week one) and the most important source of news and information to users (65% in week eight vs. 71% in week one). BBC services (TV, radio and online) remain the most used (78% in week eight, 82% in week one) and most important sources of information (51% in week eight, 52% in week one).
• Compared to week one, use of social media as a source of information about the pandemic has decreased (37% in week eight vs. 49% in week one), as has use of closed groups (9% vs. 15%). There has also been a decrease in sharing news or information about Covid-19 via social media posts (15% in week eight vs. 25% in week one) or by writing in closed messenger groups (21% vs. 34%). Just over a fifth (21%) now say they have not shared any information or news about Covid-19 either online or by word of mouth in the last week, compared to 11% in week one.

Misinformation related to Covid-19

• In week eight, 43% of respondents say they have come across false or misleading information about Covid-19 in the last week. This is slightly lower than results in week one (46%). Just 4% of those who saw misleading information in the last week say they forwarded or shared it (vs. 7% in week one).
• The most common piece of misinformation respondents came across (from a select list) was ‘theories linking the origins or causes of Covid-19 to 5G technology’. There has been a decrease in the proportion of respondents coming across this, from 50% in week three to 35% in week eight.

Attitudes and behaviour related to Covid-19

• More than a quarter (26%) of respondents agree with the statement: ‘I am confused about what I should be doing in response to Coronavirus’. This is an increase from 16% in week seven and 17% in week one. 37% of 25-34s agree with the statement compared to only 20% of over 65s.
• The NHS remains the most trusted source for information on Covid-19. More than nine in ten adults who use it for information say they trust it (93% in week eight vs. 95% in week one). A clear majority of respondents using official sources continue to trust the information provided by official scientists (88% in week eight vs. 90% in week one), local health services (88% vs. 92%), the WHO (84% vs. 94%) and the government (79% vs. 84%).
• Four in ten respondents (40%) say they ‘find it hard to know what is true and what is false about Coronavirus’, in line with results from week one (40%). Over four in ten female respondents (44%) say they find it hard to know what’s true or false, compared to 36% of male respondents. 46% of 16-34s say that they find it hard to know what is true or false, compared to 33% of over 65s.
• Nearly all respondents still say they are closely following official guidance about regular handwashing (90% in week eight vs. 96% in week one), only going outside the home for essential shopping and exercise (95% vs. 97%) and practising social distancing (97% vs. 98%).
• Nearly a quarter of respondents (24%) say they think ‘the mainstream media is exaggerating the seriousness of Coronavirus’, compared to 17% in week one. Three in ten male respondents (30%) agree with this statement, compared to 19% of female respondents. Only 19% of over 65s agree with the statement whereas a third (33%) of 24-34s agree with the statement.
• Finally, most respondents (84%) continue to think that ‘this crisis is showing some positive sides of society (e.g. more local/community spirit, support for the NHS)’ (vs. 86% in week one). Those aged over 65 are most likely to agree the crisis is showing positive sides to society (88%).

Fieldwork took place from 1-3 May, asking people about their habits and attitudes of the previous seven days.

Consumption of news and information about Covid-19

• Nine in ten respondents (94%) are still accessing news about Covid-19 at least once a day (vs. 99% in week one). But less than one in ten (8%) are now accessing news about the pandemic at least twenty times a day (vs. 24% in week one).
• A third of respondents (33%) say they are ‘trying to avoid news about Coronavirus’ (vs. 22% in week one). Those aged 18-24 and 25-34 are most likely to say they are avoiding news about Covid-19 (44% of both groups). Female respondents (37%) are more likely than male respondents (29%) to say they are avoiding news on the topic.
• Among adult internet users, traditional media sources (broadcasters, newspapers, radio) remain both the most-used source of news and information about Covid-19 (89% in week six vs. 93% in week one,) and the most important source of news and information to users (64% in week six vs. 71% in week one). BBC services (TV, radio and online) remain the most used (77% in week six, 82% in week one,) and most important sources of information (50% in week six, 52% in week one).
• Compared to week one, use of social media as a source of information about the pandemic has decreased (38% in week six vs. 49% in week one), as has use of closed groups (9% vs. 15%). There has also been a decrease in sharing news or information about Covid-19 via social media posts (15% in week six vs. 25% in week one) or by writing in closed messenger groups (21% vs. 34%). A fifth (20%) now say they have not shared any information or news about Covid-19 either online or by word of mouth in the last week, compared 11% in week one.

Misinformation related to Covid-19

• In week six, 47% of respondents say they have come across false or misleading information about Covid-19 in the last week. This is slightly lower than results in week five (50%). Just 4% of those who saw misleading information in the last week say they forwarded or shared it (vs. 7% in week one).
• As in weeks four and five, the most common piece of misinformation respondents came across (from a select list) was ‘theories linking the origins or causes of Covid-19 to 5G technology’. There has been a small decrease in the proportion of respondents coming across this, from 51% in week four to 45% in week six. The number of adults who have not come across any false or misleading information (from a select list) has increased to 40% in week six vs. 37% in week five.

Attitudes and behaviour related to Covid-19

• The NHS remains the most trusted source for information on Covid-19. Nine in ten adults who use it for information say they trust it (92% in week six vs. 95% in week one). A clear majority of respondents using official sources continue to trust the information provided by official scientists (91% in week six vs. 90% in week one), local health services (84% vs. 92%), the WHO (81% vs. 94%) and the government (78% vs. 84%).
• More than a third of respondents (38%) say they ‘find it hard to know what is true and what is false about Coronavirus’, in line with results from week one (40%). Over four in ten female respondents (41%) say they find it hard to know what’s true or false, compared to 34% of male respondents. 44% of 16-34s say that they find it hard to know what is true or false, compared to 33% of over 65s.
• Nearly all respondents still say they are closely following official guidance about regular handwashing (91% in week six vs. 96% in week one), only going outside the home for essential shopping and exercise (97% vs. 97%) and practising social distancing (98% vs. 98%).
• A fifth of respondents (20%) say they think ‘the mainstream media is exaggerating the seriousness of Coronavirus’, 17% in week one. Nearly a quarter of male respondents (24%) agree with this statement, compared to 15% of female respondents. Only 14% of over 65s agree with the statement whereas a quarter (25%) of both 24-34s and 35-44s agree.
• Finally, most respondents (83%) continue to think that ‘this crisis is showing some positive sides of society (e.g. more local/community spirit, support for the NHS)’ (vs. 86% in week one). Those aged over 65 are most likely to agree the crisis is showing positive sides to society (90%).

Week fourteen

Covid-19 news and information: consumption and attitudes – week fourteen data tables (XLSX, 546.8 KB)

Covid-19 news and information: consumption and attitudes – week fourteen data (CSV, 4.6 MB)

Covid-19 news and information: consumption and attitudes – questionnaire for week fourteen (PDF, 192.4 KB)

Week thirteen

Covid-19 news and information: consumption and attitudes – week thirteen data tables (XLSX, 543.1 KB)

Covid-19 news and information: consumption and attitudes – week thirteen data (CSV, 4.6 MB)

Covid-19 news and information: consumption and attitudes – questionnaire for week thirteen (PDF, 191.4 KB)

Week twelve

Covid-19 news and information: consumption and attitudes – week twelve data tables (XLSX, 547.1 KB)

Covid-19 news and information: consumption and attitudes – week twelve data (CSV, 5.0 MB)

Covid-19 news and information: consumption and attitudes – questionnaire for week twelve (PDF, 207.1 KB)

Week eleven

Covid-19 news and information: consumption and attitudes – week eleven data tables (XLSX, 548.5 KB)

Covid-19 news and information: consumption and attitudes – week eleven data (CSV, 5.0 MB)

Covid-19 news and information: consumption and attitudes – questionnaire for week eleven (PDF, 216.1 KB)

Week ten

Covid-19 news and information: consumption and attitudes – week ten data tables (XLSX, 549.9 KB)

Covid-19 news and information: consumption and attitudes – week ten data (CSV, 2.9 MB)

Covid-19 news and information: consumption and attitudes – questionnaire for week ten (PDF, 629.3 KB)

Week nine

Covid-19 news and information: consumption and attitudes – week nine data tables (XLSX, 2.4 MB)

Covid-19 news and information: consumption and attitudes – week nine data (CSV, 3.5 MB)

Covid-19 news and information: consumption and attitudes – questionnaire for week nine (PDF, 215.2 KB)

Week eight

Covid-19 news and information: consumption and attitudes – week eight data tables (XLSX, 434.8 KB)

Covid-19 news and information: consumption and attitudes – week eight data (CSV, 3.2 MB)

Covid-19 news and information: consumption and attitudes – questionnaire for week eight (PDF, 188.8 KB)

Week seven

Covid-19 news and information: consumption and attitudes – week seven data tables (XLSX, 438.4 KB)

Covid-19 news and information: consumption and attitudes – week seven data (CSV, 3.2 MB)

Covid-19 news and information: consumption and attitudes – questionnaire for week seven (PDF, 186.6 KB)

Week six

Covid-19 news and information: consumption and attitudes – week six data tables (XLSX, 434.0 KB)

Covid-19 news and information: consumption and attitudes – week six data (CSV, 3.3 MB)

Covid-19 news and information: consumption and attitudes – questionnaire for week six (PDF, 159.6 KB)

Covid-19 news and information: consumption and attitudes – Comscore charts (July 2020) (PDF, 240.8 KB)

Covid-19 news and information: consumption and attitudes – BARB charts (July 2020) (PDF, 193.5 KB)

Covid-19 news and information: consumption and attitudes – Comscore charts (June 2020) (PDF, 240.8 KB)

Covid-19 news and information: consumption and attitudes – BARB charts (May 2020) (PDF, 193.5 KB)

Covid-19 news and information: consumption and attitudes – Comscore charts (April 2020) (PDF, 189.0 KB)

Covid-19 news and information: consumption and attitudes – BARB charts (April 2020) (PDF, 191.6 KB)

Covid-19 news and information: consumption and attitudes – BARB charts (March 2020) (PDF, 287.2 KB)

We have conducted analysis looking at the proportion of UK adults who are digitally excluded, including those who do not use the internet or have access to the internet at home, or have access to any connected devices. This analysis looks at the likelihood of digital exclusion by a number of different characteristics including; age, living alone, having a condition that limits or impairs their use of communications services, being financially vulnerable, and having more than one of these characteristics. We also provide population estimates based on the analysis, which are provided as a range, with a lower and upper bound.

This analysis was conducted using Ofcom’s Use of communication services, consumer omnibus. This survey tracks the access and use of communications devices and services among non-disabled and disabled consumers, and monitoring disabled consumers’ limitations and preventions of use caused by their disability.

Use of communication services, consumer omnibus: digital exclusion analysis (XLSX, 24.2 KB)

Use of communication services, consumer omnibus: digital exclusion analysis – population estimates (XLSX, 45.8 KB)

Use of communication services, consumer omnibus: digital exclusion analysis: respondent level data (CSV, 3.0 MB)

Use of communication services, consumer omnibus: digital exclusion analysis: respondent level data (SPSS) (SAV, 829.3 KB)