Public Service Media (PSM) tracker

The annual Public Service Media tracker (PSM) explores UK adults’ satisfaction, attitudes and opinions towards Public Service Broadcasters (PSBs) as well as their on-demand services (BVoDs).

The findings from Ofcom’s PSM tracker provide a valuable source of information on audience perceptions of PSBs, which help inform our work on broadcasting.

Under the Communications Act 2003, Ofcom has a number of specific duties in relation to public service broadcasting. This includes evaluating whether PSB channels have fulfilled the purposes and characteristics of their public service remit.