A programme I saw or heard


If you have a complaint about a programme that hasn't yet been broadcast or shown on a video on demand service, you should contact the broadcaster or video on demand service provider directly. Here are contact details for TV licensees, contact details for radio licensees and contact details for regulated on demand programme service providers.

Please note that due to the large number of complaints Ofcom receives about programmes broadcast on TV channels and radio stations, we do not respond individually to each complaint received. Ofcom publishes its decisions on broadcasting and on demand programme services standards cases in our Broadcast and On Demand Bulletin

The programme was on:

Ofcom shares responsibility for the regulation of BBC TV and radio programmes with the BBC Trust. Find out more.

If your complaint is about accuracy, bias or references to brands (with the exception of product placement) in programmes, this falls outside Ofcom's remit. Please submit your complaint to the BBC.

If your complaint is about something else you've seen or heard in a BBC programme, please complete our complaint form.

Welsh language complaint form

BBC iPlayer - You should complain to the BBC in the first instance.

S4C's Clic - You should complain to the S4C Authority in the first instance.

If you are dissatisfied with the response from the BBC or S4C Authority you can complain to Ofcom by completing our complaint form or our Welsh language complain form

These services are not subject to Ofcom's Broadcasting Code, but they must abide by a set of minimum standards under European law.

If you have a complaint about editorial content (i.e. programming) on a regulated video on demand programme service, please contact the on demand service provider. List of regulated video-on-demand services.

If you are dissatisfied with the response you receive, or you can't find the video on demand service provider on the list, you can complain to Ofcom using our on-demand programme service complaint form or our Welsh language complaint form.

Radio-on-demand radio services (with the exception of those provided by the BBC or S4C) are not regulated. If you have a complaint about content on a radio-on-demand service, you should contact the radio service provider.