Ofcom doesn't have the powers to investigate these matters. If your complaint can't be resolved with your provider, you may wish to contact Citizens Advice or seek independent legal advice.
If you want to provide feedback on the quality of a programme, you should contact the relevant broadcaster. Here is a list of our licensed TV broadcasters and a list of radio broadcasters, as well as a list of video-on-demand programme service providers .
Ofcom isn't a censor and we don't have the powers to approve programmes before they are broadcast on TV or radio services or shown on video on demand services.
However, broadcasters and on-demand service providers must make sure their programmes don't break our rules. If you are concerned about a programme which has not yet been shown on a television, radio or on demand service then you should contact the relevant broadcaster or service provider.
Here is a list of our licensed TV broadcasters and a list of radio broadcasters, as well as a list of video-on-demand programme service providers we regulate. Radio-on-demand service providers are not regulated.
You can find out more information about how Ofcom issues licences on our licensing page. If you believe a channel or station is breaking our licensing rules, please email:
firstname.lastname@example.org for complaints relating to community radio stations;
email@example.com for complaints relating to commercial radio stations;
firstname.lastname@example.org for complaints relating to temporary radio stations; or
email@example.com for complaints relating to TV channels.
Video-on-demand services which meet a set of specific criteria should be regulated by Ofcom. These services should therefore be notified to Ofcom by providing us with the relevant information about the service. List of video-on-demand programme services which have been notified.
If you are aware of a video-on-demand service that is operating but does not appear on this list, please contact VODComplaints@ofcom.org.uk.
If you have any information that may help Ofcom identify illegal broadcasters or those responsible, we would like to hear from you.
For listeners, please complete the following online form - Pirate Radio - Listeners Report.
Licensed broadcasters, check here to confirm that the interference is within your coverage area, before completing our online Pirate Radio Report Form (Broadcasters).
If you have any information that might help Ofcom identify premises used by illegal broadcasters or those responsible, we would like to hear from you. Please complete our online Pirate Radio Intelligence Report.
You can also contact us by:
0207 981 3131. Select option 2 for interference.
If you're deaf or hard of hearing or speech-impaired, our textphone number is 020 7981 3043. Please note that these numbers only work with special equipment.
2a Southwark Bridge Road
Read more about Spectrum Enforcement.
The Independent Press Standards Organisation (IPSO) operates a 24-hour service to assist members of the public with concerns about press intrusion and harassment.
Between Monday and Friday, 09:00 to 17:30, you can contact IPSO on 0300 123 2220. For out-of-hours emergencies, you can reach a member of IPSO's staff via the 24-hour line, which is 07659 152 656.
Under the terms of the Editors' Code of Practice, IPSO can help individuals who are being harassed by a press journalist or photographer. In some cases, it is also able to assist - on a goodwill basis - with concerns about the actions of broadcast journalists, particularly where a press 'scrum' has formed and is causing distress.
Please call our Consumer Contact Team on 0300 123 3333. Welsh speakers can contact us on 020 7981 3042. If you're deaf or hard of hearing or speech-impaired, our textphone number is 020 7981 3043. Please note that these numbers only work with special equipment. Lines are open Monday to Friday, between 09:00 and 17:00.