The BBC handles complaints about interference on your television or radio. It can also provide details about any transmitter outages in your region. Further advice and information can be found by using the BBC's diagnostic tool on the Radio and Television Investigation Service website.
Ofcom isn't a censor and we don't have the powers to approve programmes before they are broadcast on TV or radio services or shown on video on demand services.
However, broadcasters and on-demand service providers must make sure their programmes don't break our rules. If you are concerned about a programme which has not yet been shown on a television, radio or on demand service then you should contact the relevant broadcaster or service provider.
If you have any information that might help Ofcom identify premises used by illegal broadcasters or those responsible, we would like to hear from you. Please complete our online Pirate Radio Intelligence Report.
You can also contact us by:
0207 981 3131. Select option 2 for interference.
If you're deaf or hard of hearing or speech-impaired, our textphone number is 020 7981 3043. Please note that these numbers only work with special equipment.
Ofcom Riverside House 2a Southwark Bridge Road London SE1 9HA
The Independent Press Standards Organisation (IPSO) operates a 24-hour service to assist members of the public with concerns about press intrusion and harassment.
Between Monday and Friday, 09:00 to 17:30, you can contact IPSO on 0300 123 2220. For out-of-hours emergencies, you can reach a member of IPSO's staff via the 24-hour line, which is 07799 903 929.
Under the terms of the Editors' Code of Practice, IPSO can help individuals who are being harassed by a press journalist or photographer. In some cases, it is also able to assist - on a goodwill basis - with concerns about the actions of broadcast journalists, particularly where a press 'scrum' has formed and is causing distress.
If your complaint relates to one of the commercial PSB channels’ (ITV, STV, Channel 4 or Channel 5) delivery of its regional production or programming obligations, please complete our broadcast licensing complaint form.
Other than in exceptional circumstances, Ofcom only considers complaints about BBC programmes where the complainant has already complained to the BBC and received a final response.
If you still wish to make a complaint that relates to the BBC’s delivery of its regional production or programming obligations, please complete our BBC (other issues) complaint form.
Please call our Consumer Contact Team on 0300 123 3333. Welsh speakers can contact us on 020 7981 3042. If you're deaf or hard of hearing or speech-impaired, our textphone number is 020 7981 3043. Please note that these numbers only work with special equipment. Lines are open Monday to Friday, between 09:00 and 17:00.
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