Post (international work)


Our aim is to contribute constructively to European legislative and regulatory developments which impact on our duties and responsibilities in relation to postal matters and which affect UK citizens and consumers in this area.

To achieve this, we engage with and contribute to the development of EU and international regulatory thinking through participation in the relevant groups - as outlined below - and by responding to questionnaires and initiatives by the European Commission and other NRAs.

European Regulators Group for Post (ERGP)

Ofcom plays a key role in the ERGP in order to promote best practice regulatory approaches in Europe as regards the EU regulatory framework for post and to ensure that the ERGP's advice to the EC on policy proposals is sound and consistent with Ofcom's preferred approaches.

The ERGP was established by a Commission Decision on 10 August 2010, and serves as a body for reflection, discussion and advice to the EC in the postal services field. Work areas have included: regulatory cost accounting, net costs of USO, cross-border services, end-to-end competition and access to the postal network, postal infrastructure and market measurement, end-to-end satisfaction.

The ERGP publishes an annual Work Programme and some of the latest outputs have included:

  • common position on cost allocation rules (after public consultation)
  • report on the net cost of USO
  • report on VAT as a benefit or a burden (after public consultation)
  • report on assessment of complaint handling procedures and consumer protection
  • report on market data indicators
  • report on access to the postal network and elements of postal infrastructure
  • Universal Postal Union (UPU)

Ofcom aims to take part in the UPU congress. The UPU is a UN organization of 192 member countries which is the primary forum for cooperation between postal sector stakeholders. It works to ensure a truly universal network of up-to-date products and services and provides technical assistance where needed. It sets the standards for international mail and makes recommendations to stimulate growth in mail and parcels volumes and to improve quality of service for customers. It holds a Congress every four years.

Last held: Sept/Oct 2012, Doha / Next scheduled Congress: 2016, Istanbul