When problems occur Ofcom has the powers to step in and take action for the benefit of citizens and consumers. This can involve encouraging competition or resolving regulatory disputes between communications providers.
We also enforce consumer protection law, protect and manage the radio spectrum, and ensure viewers and listeners are protected from offensive and harmful material and treated fairly.
Below you will find links to our regular bulletins on television, radio and video on demand services and Competition and Consumer enforcement.
The broadcast and on-demand bulletin reports on the outcome of investigations into potential breaches of Ofcom’s codes and rules for TV, radio and video on demand programmes, as well as licence conditions with which broadcasters regulated by Ofcom are required to comply.
The competition and consumer enforcement bulletin sets out details of investigations carried out by Ofcom’s Competition Group Investigations Team and Consumer Affairs Team into adherence with regulatory rules, consumer protection issues, competition issues and resolving disputes between communications providers.
The bulletin for complaints about BBC online material reports on the outcome of Ofcom’s consideration on complaints received about the BBC’s online material. Where relevant, it provides Ofcom’s opinion on whether the BBC observed the relevant standards for its online material.