Complain about mobile, home phone or internet services
Complain about TV, radio, on demand services or video-sharing platforms
Complain about postal services
Get in touch by phone or post
To speak to us about phone or internet services, or TV or radio programmes, call:
If you want to speak with us in Welsh, call 0300 123 2023.
Deaf or speech-impaired people can contact us via text relay. Find out how to download the text relay app for smartphones, tablets or computers.
If you have a textphone and would rather call us direct, please call 020 7981 3043 or 0300 123 2024 (these numbers only work for textphone-to-textphone calls).
Alternatively, please use our video relay service if you would like to contact us in British Sign Language.
We are open Monday to Friday from 9.00am to 5.00pm.
To submit your complaint in writing please send it to: PO Box 1285, Warrington WA1 9GL.
For complaints in which you think you or your organisation were treated unfairly and/or your or their privacy was infringed in a programme, please send directly to Ofcom Fairness and Privacy complaints at our head office address:
2a Southwark Bridge Road
You can fill out online complaint forms about certain aspects of phone, internet, TV, radio and on demand services. Find out more about the types of complaint we deal with, or follow the links below to: