Designing the broadband universal service obligation - Final report to Government

  • Start: 07 April 2016
  • Status: Closed
  • End: 23 June 2016

The UK Government intends to introduce a broadband universal service obligation (USO) that would give everyone a right to a decent broadband connection on reasonable request. This is in recognition of the increasing importance of broadband to people’s everyday lives.

In March, the Department for Culture, Media and Sport wrote to Ofcom requesting technical advice and recommendations PDF, 156.4 KB on the design of the broadband USO. We published a call for inputs PDF, 89.1 KB in April, seeking views from consumers and industry on the broadband USO design. We received 115 responses from a wide variety of stakeholders, which we have taken into account when developing our advice to Government. We published a report summarising these responses PDF, 390.1 KB in August.

This document sets out our advice to Government on how to achieve a decent broadband connection for all. We have set out a range of options for Government to decide which best meets its objectives.

Achieving decent broadband connectivity for everyone - 16 December 2016 PDF, 1.2 MB

Main documents

Supporting documents

DCMS Letter
(PDF File, 156.4 KB)
Annex 7: Jigsaw
(PDF File, 742.4 KB)
Annex 6: Analysys Mason
(PDF File, 3.9 MB)
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Responder name Type
ACRE.pdf (PDF, 121.6 KB) Individual
Advisory_Committee_for_Northern_Ireland.pdf (PDF, 107.7 KB) Individual
Advisory_Committee_for_Scotland.pdf (PDF, 115.7 KB) Individual
Advisory_Committee_for_Wales.pdf (PDF, 15.1 KB) Individual
Age_UK.pdf (PDF, 256.5 KB) Individual