Designing the broadband universal service obligation - Final report to Government

  • Start: 07 April 2016
  • Status: Closed
  • End: 23 June 2016

The UK Government intends to introduce a broadband universal service obligation (USO) that would give everyone a right to a decent broadband connection on reasonable request. This is in recognition of the increasing importance of broadband to people’s everyday lives.

In March, the Department for Culture, Media and Sport wrote to Ofcom requesting technical advice and recommendations PDF, 156.4 KB on the design of the broadband USO. We published a call for inputs PDF, 89.1 KB in April, seeking views from consumers and industry on the broadband USO design. We received 115 responses from a wide variety of stakeholders, which we have taken into account when developing our advice to Government. We published a report summarising these responses PDF, 390.1 KB in August.

This document sets out our advice to Government on how to achieve a decent broadband connection for all. We have set out a range of options for Government to decide which best meets its objectives.

Achieving decent broadband connectivity for everyone - 16 December 2016 PDF, 1.2 MB


Ofcom has been asked by the Department for Culture, Media and Sport (DCMS) to provide technical analysis and recommendations to support the design of a broadband universal service obligation (USO). The USO would give everyone a right to a decent broadband connection on reasonable request. The UK Government proposed introducing the obligation in recognition of the increasingly important role that broadband plays in people's lives.

Ofcom published a call for inputs (CFI) in April 2016, seeking views from industry and consumers on the broadband USO design. This document summarises the responses we received. The non-confidential responses received can be viewed in full on our website.

We will provide our final advice to Government by the end of 2016.

Designing the broadband universal service obligation  - Summary of responses to the call for inputs PDF, 390.1 KB


Download documents

Associated document

DCMS Letter
(PDF File, 156.4 KB)
Download
Annex 7: Jigsaw
(PDF File, 742.4 KB)
Download
Annex 6: Analysys Mason
(PDF File, 3.9 MB)
Download
loading icon

View Responses

Responder name
Type
BT.pdf (PDF, 576.8 KB)
Individual
FSB.pdf (PDF, 174.8 KB)
Individual
Three.pdf (PDF, 198.9 KB)
Individual
CLA.pdf (PDF, 241.5 KB)
Individual
B4RDS.pdf (PDF, 428.2 KB)
Individual