Final statement published 30 November 2017
The 2017 Narrowband Market Review covers five wholesale markets that underpin the delivery of fixed voice telephone services. This review looks at the effectiveness of competition and what regulation, if any, is appropriate to ensure effective competition and further the interests of residential and business consumers.
In light of that review, we have decided to regulate BT and (in the Hull Area) KCOM in three wholesale access markets: wholesale analogue fixed telephone lines (the standard lines used by residential and business consumers) and two markets that enable the delivery of digital telephone services to businesses. We will also continue to regulate BT and KCOM’s wholesale provision of calls over those lines. Given the market analysis undertaken in this review, we have decided to significantly reduce the wholesale regulation that we currently impose in these markets.
We have also decided to regulate wholesale fixed call termination, an arrangement where one telecoms provider charges another provider for terminating calls on its network. This regulation applies to all providers of calls to UK geographic numbers (numbers starting 01 and 02).
Please scroll down the page for other key documents.
Quality of Service for WLR, MPF and GEA (further consultation) 14 September 2017
Further consultation: Narrowband Market Review 6 July 2017
Wholesale local access market review 31 March 2017
Quality of service for WLR, MPF and GEA 31 March 2017