Statement: Narrowband Market Review

  • Start: 01 December 2016
  • Status: Statement published
  • End: 29 March 2017

Final statement published 30 November 2017

The 2017 Narrowband Market Review covers five wholesale markets that underpin the delivery of fixed voice telephone services. This review looks at the effectiveness of competition and what regulation, if any, is appropriate to ensure effective competition and further the interests of residential and business consumers.

In light of that review, we have decided to regulate BT and (in the Hull Area) KCOM in three wholesale access markets: wholesale analogue fixed telephone lines (the standard lines used by residential and business consumers) and two markets that enable the delivery of digital telephone services to businesses. We will also continue to regulate BT and KCOM’s wholesale provision of calls over those lines. Given the market analysis undertaken in this review, we have decided to significantly reduce the wholesale regulation that we currently impose in these markets.

We have also decided to regulate wholesale fixed call termination, an arrangement where one telecoms provider charges another provider for terminating calls on its network. This regulation applies to all providers of calls to UK geographic numbers (numbers starting 01 and 02).

Statement: Narrowband Market Review (PDF, 5.1 MB)

Please scroll down the page for other key documents.

Related consultations and statements

Review of the market for standalone landline telephone services 25 Oct 2017

Quality of Service for WLR, MPF and GEA (further consultation) 14 September 2017

Further consultation: Narrowband Market Review 6 July 2017

Wholesale local access market review 31 March 2017

Quality of service for WLR, MPF and GEA 31 March 2017

Review of fixed call origination and termination markets 2016-19: Call for inputs 2 Apr 2015

Final statement: Narrowband market review

Main documents

Supporting documents

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Responder name Type
ATT Global Network Services UK BV (PDF File, 387.5 KB) Organisation
BT (PDF File, 1.1 MB) Organisation
Colt (PDF File, 663.4 KB) Organisation
KCOM (PDF File, 327.9 KB) Organisation
Magrathea (first response) (PDF File, 161.3 KB) Organisation
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