Price rises in fixed term contracts

  • Start: 03 January 2013
  • Status: Closed
  • End: 14 March 2013

This statement sets out the Office of Communications' ("Ofcom") decision to issue guidance on General Condition 9.6 ("GC9.6"). The guidance will secure fairness for consumers and small business customers in respect of price rises to the core subscription price during the fixed term of contracts for telecommunications services.


Main documents

Supporting documents

guidance.pdf
(PDF File, 49.6 KB)
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GC9_statement.pdf
(PDF File, 548.8 KB)
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Supporting documents

condoc.pdf
(PDF File, 501.0 KB)
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update2.pdf
(PDF File, 26.3 KB)
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further_data.pdf
(PDF File, 18.4 KB)
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Supporting documents

BT.pdf
(PDF File, 303.6 KB)
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UKCTA.pdf
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Three.pdf
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SSE.pdf
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Which.pdf
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KCOM.pdf
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Sky.pdf
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Banks.pdf
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Begum_Ms.pdf
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TalkTalk.pdf
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Deeble.pdf
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Vodafone.pdf
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Hughes_S.pdf
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Jeanne_Mr_G.pdf
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Moore_Mr_J.pdf
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Parker_Mr.pdf
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Byles_Mrs_R.pdf
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Ford_Mr_J.pdf
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OBrien_Mr_S.pdf
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Yates_Mr_R.pdf
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Forth_Mr_A.pdf
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Vonage_Ltd.pdf
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Jack_Mr_S.pdf
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Tironi_Mr_R.pdf
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Goaten_Ms_H.pdf
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Hawes_Mrs_T.pdf
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Allen_Ms_R.pdf
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Boyd_Mr_A.pdf
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Smith_Mr_G.pdf
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James_Mr_S.pdf
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Capel_Mrs_A.pdf
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Locke_Mr_S.pdf
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Clark_Mr_S.pdf
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Knox_Dr_J.pdf
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Frame_Mr_R.pdf
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Hanna_Ms_C.pdf
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Peaake_Mr_A.pdf
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Gibson_Mr_G.pdf
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Tonkin_Mr_R.pdf
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Abbott_Mr_C.pdf
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Dyson_Mr_A.pdf
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Wiggs_Mrs_J.pdf
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Thomas_Mr_D.pdf
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Felton_Mr_M.pdf
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Hall_Mr_A.pdf
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Tonge_Ms_S.pdf
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Lang_Mr_A.pdf
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Murray_Mr_B.pdf
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Telefonica.pdf
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Mills_Mr_P.pdf
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Wade_Mr_D.pdf
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Corley_Mr_M.pdf
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Latham_Mr_R.pdf
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Romero_Mr_E.pdf
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Ayling_Mr_S.pdf
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uSwitchcom.pdf
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Harvey_Mr_T.pdf
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Daniel_Ms_A.pdf
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Way_Mrs_A.pdf
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Samy_Mr_G.pdf
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Quinn_Mr_M.pdf
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Howard_Mr_D.pdf
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Bower_Mr_D.pdf
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Ashton_Mr_N.pdf
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Morris_Mr_A.pdf
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Reed_Mr_T.pdf
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Gupta_Mr_V.pdf
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Hadley_Mr_R.pdf
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Miller_Mr_E.pdf
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Copsey_Mrs_M.pdf
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Yeomans_Mr_A.pdf
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Sweeting_Mr_D.pdf
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Thackray_Ms_M.pdf
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Harland_Mr_D.pdf
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Lorriman_Mr_N.pdf
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Pearson_Ms_C.pdf
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Virgin_Media.pdf
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Jackson_Mr_E.pdf
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Hardman_Mr_J.pdf
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Headon_Mrs_W.pdf
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Griffiths_Mr_I.pdf
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Demetriou_Mr_C.pdf
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Whitlow_Mr_G.pdf
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Morley_Mrs_J.pdf
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Whalley_Mr_M.pdf
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Bammeke_Ms_O.pdf
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Thompson_Mr_M.pdf
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Faulkner_Mr_R.pdf
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Lockwood_Mrs_K.pdf
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Edmonds_Mr_R.pdf
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Mckenna_Mr_K.pdf
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Lesiewicz_Mr_M.pdf
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McGonagle_Mr_B.pdf
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Stockford_Ms_N.pdf
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Campbell_Mr_P.pdf
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Wardill_Mr_S.pdf
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Jaffray_Ms_T.pdf
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Attwell_Mrs_N.pdf
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Edwards_Mr_P.pdf
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Skidmore_Mr_D.pdf
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Trivedi_Mr_K.pdf
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Thorburn_Mr_J.pdf
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Boulton_Mr_D.pdf
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Distefano_Ms_M.pdf
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Sutcliffe_Mr_D.pdf
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Woodman_Mr_M.pdf
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Buttivant_Mr_D.pdf
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Hicking_Mr_P.pdf
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Gregory_Mr_C.pdf
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Woodman-Mr-M.pdf
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Hostler_Mrs_R.pdf
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Northrop_Mr_A.pdf
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Name_Withheld_114.pdf
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Name_Withheld_106.pdf
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Macpherson_Mr_I.pdf
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Cruickshank_Mr_D.pdf
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Name_Withheld_129.pdf
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Fitzmaurice_Mr_J.pdf
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Name_Withheld_127.pdf
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Chadderton_Mr_M.pdf
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Name_Withheld_29.pdf
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Name_Withheld_48.pdf
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Citizens_Advice.pdf
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Name_Withheld_89.pdf
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Leadbetter_Mrs_S.pdf
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Ombudsman_Services.pdf
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Culanu_organisation.pdf
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Mobile_Broadband_Group.pdf
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Universal_Utilities_Ltd.pdf
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Responses

Responder name Type
Abbott_Mr_C.pdf (PDF, 25.3 KB) Individual
Allen_Ms_R.pdf (PDF, 28.1 KB) Individual
Anderson_Mr_R.pdf (PDF, 23.6 KB) Individual
Ashby_Mr_R.pdf (PDF, 28.8 KB) Individual
Ashton_Mr_N.pdf (PDF, 25.4 KB) Individual