Consultations and statements


Latest publications

Consultation: Delivering the Broadband Universal Service

We are consulting on who we plan to designate as Broadband Universal Service Providers, and the conditions that should apply for delivering USO connections and services.

Consultation: Proposal to apply Code Powers to Atlas Tower Group Limited

Proposal to apply the electronic communications Code (“the Code”) to Atlas Tower Group Limited.


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Consultation: Proposed Annual Plan 2019/20

  • Consultation
  • Start: 03 December 2018
  • Status: Open
  • End: 08 February 2019

Consultation on our plans for the next financial year (2019/20).

https://www.ofcom.org.uk/consultations-and-statements/category-1/annual-plan-2019-20

Statement: Amendments to the Universal Service Provider Access Condition in relation to the margin squeeze control

  • Consultation
  • Statement
  • Start: 24 May 2018
  • Status: Statement published
  • End: 19 July 2018

Statement setting out amendments to the margin squeeze control set out in Ofcom’s Universal Service Provider Access (USPA) condition, a control which is intended to ensure fair competition between access operators and Royal Mail.

https://www.ofcom.org.uk/consultations-and-statements/category-2/post-uspac-margin-squeeze

Statement on changes to the General Conditions of Entitlement

  • Consultation
  • Statement
  • Start: 26 April 2018
  • Status: Statement published
  • End: 28 May 2018

This statement sets out Ofcom's decision to amend general condition C6.6, additional changes to our guidance on Calling Line Identification facilities, and a number of minor drafting changes.

https://www.ofcom.org.uk/consultations-and-statements/category-3/changes-general-conditions-of-entitlement

Consultation: Review of Second Class stamp safeguard caps

  • Consultation
  • Data
  • Start: 26 July 2018
  • Status: Closed
  • End: 04 October 2018

Consultation on proposals for the continued regulation of Royal Mail’s Second Class stamp prices. Supported by residential omnibus survey and business postal survey datasets.

https://www.ofcom.org.uk/consultations-and-statements/category-1/review-second-class-stamp-safeguard-cap

Statement and further consultation: Recovering postal regulation and consumer advocacy costs

  • Consultation
  • Start: 29 March 2018
  • Status: Closed
  • End: 24 May 2018

This document is a consultation which sets out Ofcom’s proposed changes to the way we recover our costs of regulating the postal sector.

https://www.ofcom.org.uk/consultations-and-statements/category-2/recovering-postal-regulation-costs

Statement: Annual Plan 2018-19

  • Consultation
  • Statement
  • Start: 01 December 2017
  • Status: Statement published
  • End: 09 February 2018

Our Annual Plan 2018/19 highlights some of the key work areas that we will seek to deliver in order to meet our goals.

https://www.ofcom.org.uk/consultations-and-statements/category-1/proposed-annual-plan-2018-19

Statement: Review of regulatory financial reporting for Royal Mail

  • Consultation
  • Statement
  • Start: 31 March 2017
  • Status: Statement published
  • End: 01 June 2017

Statement setting out our decisions with respect to our proposals for changes to the contents, frequency, disclosure, and deadlines of the regulatory financial reporting required from Royal Mail.

https://www.ofcom.org.uk/consultations-and-statements/category-3/review-of-regulatory-financial-reporting-for-royal-mail-consultation

Proposed Annual Plan 2017/18

  • Consultation
  • Start: 29 November 2016
  • Status: Closed
  • End: 07 February 2017

Ofcom exists to make communications markets work for everyone. To achieve this, we are proposing three main goals: to promote competition and ensure that markets work effectively for consumers; to secure standards and improve quality; and to protect consumers from harm.

https://www.ofcom.org.uk/consultations-and-statements/category-1/proposed-annual-plan-2017-18

Review of the Regulation of Royal Mail

  • Consultation
  • Start: 25 May 2016
  • Status: Closed
  • End: 03 April 2017

On 16 June 2015 we announced a fundamental review of the regulation of Royal Mail. The review is to ensure regulation remains appropriate and sufficient to secure the efficient and financially sustainable provision of the universal postal service.

https://www.ofcom.org.uk/consultations-and-statements/category-1/royal-mail-review2016

Proposed modification to Consumer Protection Condition 1 - Collection of qualifying consumer expenses of the Consumer Advocacy Bodies

  • Consultation
  • Statement
  • Start: 29 October 2015
  • Status: Statement published
  • End: 30 November 2015

This document proposes to modify Consumer Protection Condition 1 (CP1) to rectify an error in the drafting of the condition

https://www.ofcom.org.uk/consultations-and-statements/category-3/proposed-modification-to-consumer-protection-condition-1

Review of the regulation of Royal Mail

  • Regulation
  • Consultation
  • Start: 17 July 2015
  • Status: Closed
  • End: 11 September 2015

The review will incorporate our existing work to assess Royal Mail’s efficiency, consider its position within the parcels sector, and assess the company’s potential ability to set wholesale prices in a way that might harm competition.

https://www.ofcom.org.uk/consultations-and-statements/category-2/royal-mail-regulation-review

Royal Mail Access Pricing Review - Proposed amendments to the regulatory framework

  • Consultation
  • Start: 02 December 2014
  • Status: Closed
  • End: 24 February 2015

Royal Mail Access Pricing Review - Proposed amendments to the regulatory framework.

https://www.ofcom.org.uk/consultations-and-statements/category-1/rm-access-pricing

Amendments to regulatory conditions DUSP 1.8 and CP 1 and minor amendments to other regulatory conditions - Proposed amendments to post box reporting and relevant turnover for the calculation of qualifying consumer expenses

  • Consultation
  • Statement
  • Start: 30 January 2014
  • Status: Statement published
  • End: 03 March 2014

Amendments to regulatory conditions DUSP 1.8 and CP 1 and minor amendments to other regulatory conditions - Proposed amendments to post box reporting and relevant turnover for the calculation of qualifying consumer expenses

https://www.ofcom.org.uk/consultations-and-statements/category-3/amendments-dusp-cp

Notice of modification to the control preventing Royal Mail margin squeeze

  • Consultation
  • Start: 28 November 2013
  • Status: Closed
  • End: 10 January 2014

A proposed clarificatory amendment to a regulatory condition applying to Royal Mail. The Universal Postal Service (USP) Access Condition gives access to Royal Mail’s postal network to other postal operators and users, and includes a price control condition on Royal Mail which takes account of the company’s downstream access costs. Ofcom has identified an ambiguity in the current drafting of the condition, and is proposing to modify it by explicitly removing unrecoverable VAT from the calculation of these costs. The consultation closes on 10 January 2014.

https://www.ofcom.org.uk/consultations-and-statements/category-2/royal-mail-margin-squeeze

Updating the Regulatory Reporting Framework – Notice of proposed modifications to the USP accounting condition

  • Consultation
  • Statement
  • Start: 23 October 2013
  • Status: Statement published
  • End: 25 November 2013

Some proposed minor changes to update Royal Mail’s regulatory reporting requirements. The requirements form part of Ofcom’s monitoring regime, implemented 18 months ago. Since then, Ofcom has been receiving regular information provided by Royal Mail, analysing and reporting it internally. Ofcom now considers that various some minor changes should be made to the reporting requirements. Some of these proposed changes will have the effect of formalising arrangements that are already in place.

https://www.ofcom.org.uk/consultations-and-statements/category-3/regulatory-reporting-framework

Proposed direction relating to exceptions to the postal deliveries Universal Service Obligation and approval of alternative delivery points

  • Consultation
  • Statement
  • Start: 21 October 2013
  • Status: Statement published
  • End: 22 November 2013

Renewing and updating the rules which specify the exceptional circumstances in which Royal Mail is exempt from delivering or collecting post. The current rules governing exceptions for collections and deliveries are due to expire at the end of 2013. Ofcom is proposing no significant amendments to the substance of the current policies but we plan to clarify and tighten the obligations. Ofcom is also proposing to require Royal Mail to take the needs of customers in vulnerable circumstances who are affected by the exceptions policy into consideration and provide extra help to these customers, if necessary, to challenge decisions.

https://www.ofcom.org.uk/consultations-and-statements/category-3/post-deliveries-uso

Proposed direction relating to exceptions to the postal collections Universal Service Obligation, and minor amendment to Designated Universal Service Provider Condition 1

  • Consultation
  • Statement
  • Start: 21 October 2013
  • Status: Statement published
  • End: 22 November 2013

Renewing and updating the rules which specify the exceptional circumstances in which Royal Mail is exempt from delivering or collecting post. The current rules governing exceptions for collections and deliveries are due to expire at the end of 2013. Ofcom is proposing no significant amendments to the substance of the current policies but we plan to clarify and tighten the obligations. Ofcom is also proposing to require Royal Mail to take the needs of customers in vulnerable circumstances who are affected by the exceptions policy into consideration and provide extra help to these customers, if necessary, to challenge decisions.

https://www.ofcom.org.uk/consultations-and-statements/category-3/post-collection-uso

Technical and minor amendments in postal regulation - Notifications of proposed technical and other minor amendments to the Universal Postal Service Order and related conditions

  • Regulation
  • Consultation
  • Statement
  • Start: 05 September 2013
  • Status: Statement published
  • End: 07 October 2013

Ofcom has published a consultation on proposed technical and other minor amendments to the ‘Universal Postal Service Order’ and related Conditions.

https://www.ofcom.org.uk/consultations-and-statements/category-3/post

Regulation of the provision of post boxes

  • Regulation
  • Consultation
  • Statement
  • Start: 27 March 2013
  • Status: Statement published
  • End: 01 May 2013

Ofcom has announced it is proposing new protection against the removal of post boxes in rural areas in a consultation on the Regulation of the Provision of Post Boxes.

https://www.ofcom.org.uk/consultations-and-statements/category-3/provision-post-boxes

Review: Mail Integrity and Postal Common Operational Procedures : Call for inputs

  • Consultation
  • Start: 28 February 2013
  • Status: Closed
  • End: 25 April 2013

Our principal duty for postal services, under the Postal Services Act 2011, is to carry out our functions in a way that we consider will secure the provision of a universal postal service.

https://www.ofcom.org.uk/consultations-and-statements/category-2/mail-integrity