Consultations and statements


Latest consultations

Guidelines for CLI Facilities

We're consulting on our updated guidance for communications providers on the obligation to provide Calling Line Identification (CLI) facilities.

[7773] Review of the General Conditions of Entitlement

We're consulting on changes that we are making to the General Conditions of Entitlement – the regulatory rules that all communications providers must follow to operate in the UK.


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Recovering postal regulation and consumer advocacy costs

  • Consultation
  • Start: 27 July 2017
  • Status: Closed
  • End: 21 September 2017

This document is a consultation which sets out Ofcom’s proposed changes to the way we recover our costs of regulating the postal sector.

https://www.ofcom.org.uk/consultations-and-statements/category-2/recovering-postal-regulation-costs

Review of regulatory financial reporting for Royal Mail consultation

  • Consultation
  • Start: 31 March 2017
  • Status: Closed
  • End: 01 June 2017

We set out our proposals for changes to the Universal Service Provider Accounting Condition (USPAC) and the Regulatory Accounting Guidelines (RAG) to ensure they remain fit for purpose.

https://www.ofcom.org.uk/consultations-and-statements/category-3/review-of-regulatory-financial-reporting-for-royal-mail-consultation

Proposed Annual Plan 2017/18

  • Consultation
  • Start: 29 November 2016
  • Status: Closed
  • End: 07 February 2017

Ofcom exists to make communications markets work for everyone. To achieve this, we are proposing three main goals: to promote competition and ensure that markets work effectively for consumers; to secure standards and improve quality; and to protect consumers from harm.

https://www.ofcom.org.uk/consultations-and-statements/category-1/proposed-annual-plan-2017-18

Review of the Regulation of Royal Mail

  • Consultation
  • Start: 25 May 2016
  • Status: Closed
  • End: 03 April 2017

On 16 June 2015 we announced a fundamental review of the regulation of Royal Mail. The review is to ensure regulation remains appropriate and sufficient to secure the efficient and financially sustainable provision of the universal postal service.

https://www.ofcom.org.uk/consultations-and-statements/category-1/royal-mail-review2016

Proposed modification to Consumer Protection Condition 1 - Collection of qualifying consumer expenses of the Consumer Advocacy Bodies

  • Consultation
  • Statement
  • Start: 29 October 2015
  • Status: Closed
  • End: 30 November 2015

This document proposes to modify Consumer Protection Condition 1 (CP1) to rectify an error in the drafting of the condition

https://www.ofcom.org.uk/consultations-and-statements/category-3/proposed-modification-to-consumer-protection-condition-1

Review of the regulation of Royal Mail

  • Regulation
  • Consultation
  • Start: 17 July 2015
  • Status: Closed
  • End: 11 September 2015

The review will incorporate our existing work to assess Royal Mail’s efficiency, consider its position within the parcels sector, and assess the company’s potential ability to set wholesale prices in a way that might harm competition.

https://www.ofcom.org.uk/consultations-and-statements/category-2/royal-mail-regulation-review

Royal Mail Access Pricing Review - Proposed amendments to the regulatory framework

  • Consultation
  • Start: 02 December 2014
  • Status: Closed
  • End: 24 February 2015

Royal Mail Access Pricing Review - Proposed amendments to the regulatory framework.

https://www.ofcom.org.uk/consultations-and-statements/category-1/rm-access-pricing

Amendments to regulatory conditions DUSP 1.8 and CP 1 and minor amendments to other regulatory conditions - Proposed amendments to post box reporting and relevant turnover for the calculation of qualifying consumer expenses

  • Consultation
  • Statement
  • Start: 30 January 2014
  • Status: Closed
  • End: 03 March 2014

Amendments to regulatory conditions DUSP 1.8 and CP 1 and minor amendments to other regulatory conditions - Proposed amendments to post box reporting and relevant turnover for the calculation of qualifying consumer expenses

https://www.ofcom.org.uk/consultations-and-statements/category-3/amendments-dusp-cp

Notice of modification to the control preventing Royal Mail margin squeeze

  • Consultation
  • Start: 28 November 2013
  • Status: Closed
  • End: 10 January 2014

A proposed clarificatory amendment to a regulatory condition applying to Royal Mail. The Universal Postal Service (USP) Access Condition gives access to Royal Mail’s postal network to other postal operators and users, and includes a price control condition on Royal Mail which takes account of the company’s downstream access costs. Ofcom has identified an ambiguity in the current drafting of the condition, and is proposing to modify it by explicitly removing unrecoverable VAT from the calculation of these costs. The consultation closes on 10 January 2014.

https://www.ofcom.org.uk/consultations-and-statements/category-2/royal-mail-margin-squeeze

Updating the Regulatory Reporting Framework – Notice of proposed modifications to the USP accounting condition

  • Consultation
  • Statement
  • Start: 23 October 2013
  • Status: Closed
  • End: 25 November 2013

Some proposed minor changes to update Royal Mail’s regulatory reporting requirements. The requirements form part of Ofcom’s monitoring regime, implemented 18 months ago. Since then, Ofcom has been receiving regular information provided by Royal Mail, analysing and reporting it internally. Ofcom now considers that various some minor changes should be made to the reporting requirements. Some of these proposed changes will have the effect of formalising arrangements that are already in place.

https://www.ofcom.org.uk/consultations-and-statements/category-3/regulatory-reporting-framework

Proposed direction relating to exceptions to the postal deliveries Universal Service Obligation and approval of alternative delivery points

  • Consultation
  • Statement
  • Start: 21 October 2013
  • Status: Closed
  • End: 22 November 2013

Renewing and updating the rules which specify the exceptional circumstances in which Royal Mail is exempt from delivering or collecting post. The current rules governing exceptions for collections and deliveries are due to expire at the end of 2013. Ofcom is proposing no significant amendments to the substance of the current policies but we plan to clarify and tighten the obligations. Ofcom is also proposing to require Royal Mail to take the needs of customers in vulnerable circumstances who are affected by the exceptions policy into consideration and provide extra help to these customers, if necessary, to challenge decisions.

https://www.ofcom.org.uk/consultations-and-statements/category-3/post-deliveries-uso

Proposed direction relating to exceptions to the postal collections Universal Service Obligation, and minor amendment to Designated Universal Service Provider Condition 1

  • Consultation
  • Statement
  • Start: 21 October 2013
  • Status: Closed
  • End: 22 November 2013

Renewing and updating the rules which specify the exceptional circumstances in which Royal Mail is exempt from delivering or collecting post. The current rules governing exceptions for collections and deliveries are due to expire at the end of 2013. Ofcom is proposing no significant amendments to the substance of the current policies but we plan to clarify and tighten the obligations. Ofcom is also proposing to require Royal Mail to take the needs of customers in vulnerable circumstances who are affected by the exceptions policy into consideration and provide extra help to these customers, if necessary, to challenge decisions.

https://www.ofcom.org.uk/consultations-and-statements/category-3/post-collection-uso

Technical and minor amendments in postal regulation - Notifications of proposed technical and other minor amendments to the Universal Postal Service Order and related conditions

  • Regulation
  • Consultation
  • Statement
  • Start: 05 September 2013
  • Status: Closed
  • End: 07 October 2013

Ofcom has published a consultation on proposed technical and other minor amendments to the ‘Universal Postal Service Order’ and related Conditions.

https://www.ofcom.org.uk/consultations-and-statements/category-3/post

Regulation of the provision of post boxes

  • Regulation
  • Consultation
  • Statement
  • Start: 27 March 2013
  • Status: Closed
  • End: 01 May 2013

Ofcom has announced it is proposing new protection against the removal of post boxes in rural areas in a consultation on the Regulation of the Provision of Post Boxes.

https://www.ofcom.org.uk/consultations-and-statements/category-3/provision-post-boxes

Review: Mail Integrity and Postal Common Operational Procedures : Call for inputs

  • Consultation
  • Start: 28 February 2013
  • Status: Closed
  • End: 25 April 2013

https://www.ofcom.org.uk/consultations-and-statements/category-2/mail-integrity

Royal Mail's regulatory reporting audit for the year ending 31 March 2013

  • Consultation
  • Statement
  • Start: 21 February 2013
  • Status: Closed
  • End: 22 March 2013

Ofcom is proposing to approve Royal Mail’s appointment of Ernst & Young as auditor of its regulatory financial reports for the financial year ending 31 March 2013. A consultation on this proposal is open to responses until 22 March 2013.

https://www.ofcom.org.uk/consultations-and-statements/category-3/royal-mail-audit-2013

Proposed modification to Consumer Protection Condition 1

  • Consultation
  • Statement
  • Start: 19 February 2013
  • Status: Closed
  • End: 20 March 2013

Ofcom has published a consultation on a proposed change to consumer protection condition 1, which sets out how certain consumer bodies' expenses are allocated and recovered from regulated postal operators.

https://www.ofcom.org.uk/consultations-and-statements/category-3/cpc1

Safeguard cap for Second Class Large Letters and packets

  • Consultation
  • Statement
  • Start: 14 February 2013
  • Status: Closed
  • End: 15 March 2013

Ofcom is proposing to make some minor changes to the formula used to calculate the maximum level of the ‘safeguard cap’ which limits the prices Royal Mail can charge for second class large letters and packets.

https://www.ofcom.org.uk/consultations-and-statements/category-3/safeguard-cap

Postcode Address File

  • Consultation
  • Statement
  • Start: 07 February 2013
  • Status: Closed
  • End: 21 March 2013

Ofcom has published a consultation on the pricing and licensing framework that applies to the Postcode Address File (PAF), a database held by Royal Mail of every UK address that can receive post. Ofcom is proposing that Royal Mail should continue to be able to recover all its costs associated with PAF from licensed users (including itself), while encouraging Royal Mail to simplify its licensing regime. Ofcom is also providing high-level guidance on the factors it may consider when assessing whether the price and non-price terms under which Royal Mail makes PAF services available are reasonable.

https://www.ofcom.org.uk/consultations-and-statements/category-2/postcode-address-file

An exception to Royal Mail’s universal service obligation - no universal service day for the day after the Battle of the Boyne bank holiday in Northern Ireland

  • Consultation
  • Statement
  • Start: 06 December 2012
  • Status: Closed
  • End: 11 January 2013

Following an application from Royal Mail, Ofcom is proposing to issue a direction for the day after the Battle of Boyne bank holiday in Northern Ireland to be designated as a no service day until further notice.

https://www.ofcom.org.uk/consultations-and-statements/category-3/uso-exception