Ofcom is the regulator for the communications services that we use and rely on each day.
As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone
Ofcom wants to understand how adults and children in the UK use media.
Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.
Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.
Ofcom's job is to make sure there is a universal postal service.
You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.
We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
How to make the most of communications services as a small business.
How to make the most of the services you use, and deal with problems.
Proposals we are consulting on and decisions we've made.
How we make sure companies follow our rules, to protect customers and promote competition.
Rules, guidance and other information for the industries we regulate.
If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.
Our latest news, features, views and information about our work.
Evidence we gather to inform our work as a regulator.
Published: 25 July 2024
Key trends emerging in Q1 from data we collect on the UK telecommunications sector.
Published: 8 March 2024
Last updated: 25 July 2024
In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.
Published: 25 January 2024
We publish the number of complaints we have received about landline, broadband, pay-monthly mobile and pay-TV services.
Published: 14 March 2024
Ofcom's statistical release calendar lists the Official Statistics we are due to publish in 2024.
Published: 13 March 2024
Last updated: 24 July 2024
We publish data on which UK telephone numbers are available for allocation or are allocated, and lists of codes for use in number porting and other administrative tasks.
Published: 19 December 2023
We are looking at the state of local media in the UK, including how well it meets audiences' changing needs and expectations in an increasingly online world.
Published: 27 November 2023
Last updated: 23 July 2024
Ofcom’s open data is a mix of data from or about the companies we regulate in the communications sector, and the citizens and consumers who use them.
Published: 28 October 2022
Last updated: 22 July 2024
This report takes a snapshot of energy consumption of viewing on both platforms today, rather than judging which has the potential to be more energy efficient in the future. Our goal was to develop an understanding of what factors are most significant in driving the energy consumption of the respective platforms.
Published: 18 July 2024
Data collected from industry by Ofcom, data from Ofcom’s consumer research, and headline figures from selected third parties.
Our Communications Market Report (CMR) provides data and commentary on key market developments in the UK communications sector.
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Last updated: 18 July 2024
Published: 26 January 2024
Last updated: 16 July 2024
Every quarter we publish key performance results for the two main ADR schemes, CISAS and Communications Ombudsman.
Published: 27 February 2024
Last updated: 10 July 2024
Our latest research into the affordability of home broadband, mobile phone, landline and pay TV services.
Published: 23 February 2024
Last updated: 28 June 2024
Published: 7 September 2023
Last updated: 24 May 2024
A list of postcodes where we estimate a few properties might lose access to a reliable, indoor, 3G-only mobile service when Vodafone switches off its 3G network.
Published: 24 May 2024
Published: 21 May 2024
Last updated: 21 May 2024
What good media literacy 'by design' looks like for social media, search, video-sharing and gaming services.
Published: 20 May 2024
‘EPG’ stands for Electronic Programme Guide, sometimes referred to as a ‘TV guide’. It's an onscreen menu that tells users what TV programmes are available on their television and allows them to navigate to different channels and programmes.
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Published: 17 May 2024
The extent to which broadcast television channels and on-demand programme services (ODPS) carried access services in 2023.
Published: 19 April 2024
Last updated: 14 May 2024
Our annual report on progress in the availability of broadband and mobile services in the UK.
Published: 8 May 2024
This research was designed to better understand the experiences of and attitudes towards reporting among children who use social media and/or video-sharing platforms.
Last updated: 8 May 2024
This review builds Ofcom's understanding of children and young people's development stages, and how this interacts with their online decision making and behaviour.
This online trial tested different ways to encourage children to access age-appropriate user support materials (or help centre) during the sign-up process of a mock social media platform.
Published: 11 October 2022
Research to understand to what extend children are bypassing age assurance measures.
Published: 25 April 2024
Key trends emerging in Q4 from data we collect on the UK telecommunications sector.
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