Communications Market Report 2023: Interactive data

Data collected from industry by Ofcom, data from Ofcom’s consumer research, and headline figures from selected third parties (including television and radio audience data from BARB and RAJAR).

Market in context

This section contains charts on:

• Advertising spend across the communication and media sectors
• Consumer research on the affordability of communications services
• Device and service take-up and use
• TV platform take-up

Television and audio-visual

This section contains charts on:

• TV broadcaster revenues
• Hours and spend on content for commercial TV broadcasters
• Hours and spend for the public service broadcasters, for network and regional services
• TV viewing, including reach, share, average minutes per day
• Production sector revenue trends
• Consumer research on the use of, and attitudes towards, video on-demand (VoD) services
• VoD services, catalogues and revenues
• The use of social video platforms among children and adults

Radio and audio

This section contains charts on:

• Radio broadcaster revenues
• Radio listening, including reach and share
• Community radio revenues and expenditure
• Consumer research about audio and podcast use and attitudes

Telecoms and networks

This section contains charts on:

• Telecommunications data revenues, volumes and market shares
• Average monthly spend data
• Home Broadband performance data
• Consumer research from our technology tracker
• Consumer research from our customer satisfaction tracker

Online

This section contains charts on:

• Use of apps and websites, including reach, time spent and use on different devices
• People’s attitudes to, and experiences of, using online services, including potentially encountering harm online from our Online Experiences Tracker consumer research
• Users’ experience of harmful content, awareness of safety measures and reporting measures on video sharing platforms from our Video Sharing Platforms Tracker consumer research
• The use of generative artificial intelligence tools among children and adults, including results from Ofcom’s online research panel poll on the subject
• Take up and use of internet connectivity, including reasons for not being online, from Ofcom’s Technology Tracker consumer research
• Consumer research on the use of microblogging services among adults
• Consumer research on people going online for wellbeing, among adults and children

Post

This section contains charts on:

• Consumer research data from our residential postal tracker
• Post volumes and revenues (to be updated in Autumn 2023)