Telecoms Access Review 2026
Published: 26 March 2024
Last updated: 28 September 2026
This is our review of the regulations that will apply to the UK fixed telecoms markets from April 2026 until March 2031.
Statement: Openreach's proposed commercial offers
Published: 28 July 2026
Last updated: 28 September 2026
In this statement, we provide our decisions on whether these offers raise competition concerns under the regulatory framework established in our Telecoms Access Review 2026-31 Statement.
Consumers using AI to help manage their telecoms services, but human contact still valued
Published: 25 September 2026
People and small businesses are using AI to navigate phone, broadband and pay TV markets, but have mixed views about it, according to a new report published today by Ofcom.
Exploring what impact the adoption of AI could have on the experience of telecoms customers
Published: 27 January 2026
Last updated: 25 September 2026
This page explains why we are looking at the adoption of AI in telecoms markets and its potential impact on residential and business customers.
Consultation: Proposal to apply Code powers to AE Technology Services IV UK Limited
Published: 16 September 2026
We are proposing to apply the electronic communications code set out in Schedule 3A to the Communications Act 2003 to AE Technology Services IV UK Limited.
UK connectivity: the next chapter
Published: 9 September 2026
Keynote speech given by Natalie Black to the Connected Britain Event, 9 September 2026, London
Statement: Approach to the Copper Retirement second threshold calculation - Telecoms Access Review 2026-31
Published: 17 March 2026
Last updated: 9 September 2026
In this Statement, we set out our proposed approach for allowing Openreach to exclude premises from the second threshold.
Electronic Communications Code: Consultations and Final Directions
Published: 15 February 2024
Last updated: 7 September 2026
Consultation documents and final directions relating to the application and revocation of the Electronic Communications Code.
Register of persons with powers under the Electronic Communications Code
Published: 15 February 2024
Last updated: 7 September 2026
This register lists companies that have been granted powers under the Electronic Communications Code.
Statement: Proposal to apply Code powers to Smarter Technologies Group Limited
Published: 9 July 2026
Last updated: 7 September 2026
We are proposing to apply the electronic communications code set out in Schedule 3A to the Communications Act 2003 to Smarter Technologies Group Limited, whose registered company number is 12075211, for the purposes of the provision by it of an electronic communications network.